Comerica Reviews in Auburn Hills, MI | Glassdoor

Comerica Auburn Hills Reviews

Updated March 23, 2017
29 reviews

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Auburn Hills, MI

3.4
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Comerica Chairman, President, and CEO, Comerica Incorporated and Comerica Bank Ralph W. Babb Jr.
Ralph W. Babb Jr.
12 Ratings

29 Employee Reviews

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Pros
Cons
  • Unfortunately, Upper Management has decided that the top down super sales environment is the way of the future (in 20 reviews)

  • outdated technology, conservative company to the point your sales goals are affected (in 18 reviews)

More Pros and Cons

  1. "Employee review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Auburn Hills, MI
    Current Employee - Anonymous Employee in Auburn Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comerica full-time (More than a year)

    Pros

    Work life balance, great work environment

    Cons

    Outdated technology, hard to advance because of tenured employees


  2. Helpful (2)

    "Corporate Culture going through changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Relationship Manager in Auburn Hills, MI
    Former Employee - Business Relationship Manager in Auburn Hills, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Comerica full-time (More than 8 years)

    Pros

    Good Work-Life Balance
    Diverse Work place
    Great PTO policy

    Cons

    Company has moved to more outsourcing lately with leaner budgets.
    There may be a potential for the company to be bought by a larger bank.
    Medical plans are poor compared to other plans

    Advice to Management

    Employee training should be a priority


  3. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Auburn Hills, MI
    Current Employee - Help Desk Analyst in Auburn Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comerica full-time (More than 5 years)

    Pros

    -Great people
    -Lots of freedom to learn new skills

    Cons

    -Technology is a bit behind


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  5. "Responsible for managing projects through the SDLC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Test Manager in Auburn Hills, MI
    Former Employee - QA Test Manager in Auburn Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comerica full-time (More than 10 years)

    Pros

    Opportunity for advancement
    Heavily involved with community affairs and activities

    Cons

    I have no cons to report

    Advice to Management

    None


  6. Helpful (3)

    "Good as a stepping stone for career mobility, but...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Auburn Hills, MI
    Current Employee - Operations in Auburn Hills, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Comerica full-time (Less than a year)

    Pros

    Can purchase an extra week of PTO
    Pay is decent
    3 weeks of vacation, however that includes personal and sick time
    Tuition reimbursement

    Cons

    No concrete training plan for new employees for specific department
    The bank itself is still in the "stone-age" of banking, no innovative technology for customers or the banking operating system (not user friendly)
    Management is unorganized
    Management finds loopholes to avoid following company policies (everything is at the "manager's discretion")
    If you use all of your PTO for the year and you need to take additional days, you will be penalized (occurrences) for taking non paid days off
    Department management not willing to accommodate school schedule
    Management takes a long time to make decisions on PTO request, even if request is sent well in advance


  7. Helpful (2)

    "Was a better company 10 years ago!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Auburn Hills, MI
    Former Employee - Senior Project Manager in Auburn Hills, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Comerica full-time

    Pros

    Strong community involvement in locations where the company is present

    Cons

    Lack of Strategic Vision
    Focus on Expense Reductions at cost of Growth / Competitive Market Share


  8. Helpful (3)

    "Has some great features, and some not so great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Secretary in Auburn Hills, MI
    Former Employee - Executive Secretary in Auburn Hills, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice people, plenty of workspace, laptop with docking station and monitor provided. Diversity of staff is good, and the cafeteria is good but with really slow service. You tend to be allowed quite some independence of work, and on Fridays the place is virtually empty because they allow WFH.

    Cons

    They want you to have 12 skills and use two. If you are good in an area, they move you out of it into something else . Much of management seems to be chosen based on personality favorites rather than complementary skillsets. Backwards thinking in many processes. This was a tech division and could not seem to get tech processes done quickly.

    Advice to Management

    Micromanage less by hiring those with solid skills and allowing them to use them.


  9. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Auburn Hills, MI
    Former Employee - Anonymous Employee in Auburn Hills, MI
    Doesn't Recommend

    Pros

    Part time hours were great.

    Cons

    Sales in banking is just tough.

    Advice to Management

    Better bonus plan would have been nice.


  10. "A nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Auburn Hills, MI
    Current Employee - Management in Auburn Hills, MI
    Recommends
    Positive Outlook

    I have been working at Comerica full-time (More than 10 years)

    Pros

    I found it to be a very diverse place to work. As a minority I never felt as if my energy that was put into my job was ever taken advantage of. Management noticed. You don't get a new promotion quickly but if you do your job well you are compensated for it.

    Cons

    Well having worked in the IT field for over a decade,I see that there is a propensity for departments to work in silos. It could be more collaborative

    Advice to Management

    Truly take the time to make decisions that may require feedback from people who work with individuals and know how they function. Don't make life changing decisions that aren't good for the company


  11. Helpful (2)

    "Horrible IS department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Auburn Hills, MI
    Former Employee - Anonymous Employee in Auburn Hills, MI
    Doesn't Recommend
    Negative Outlook

    I worked at Comerica full-time (More than 5 years)

    Pros

    Ability to work from home a few times a week

    Cons

    No career advancement, merit increases .5% to 1% a year. Most officers in IS who qualify for yearly bonus do not get them. Have to be visible to senior management in order to qualify for bonus. Contingent workers allowed to do whatever they want and no one watches them. Morale in IS is horrible, projects out of control. IS management is horrible, they only care about themselves, most of them need to be fired.


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