Comerica Reviews | Glassdoor

Comerica Reviews

Updated August 14, 2017
568 reviews

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3.2
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Comerica Chairman, President, and CEO, Comerica Incorporated and Comerica Bank Ralph W. Babb Jr.
Ralph W. Babb Jr.
217 Ratings

568 Employee Reviews

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Pros
Cons
  • Slow branches and big sales goals (in 20 reviews)

  • Unfortunately, Upper Management has decided that the top down super sales environment is the way of the future (in 20 reviews)

More Pros and Cons

  1. "Software Test Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Test Analyst in Auburn Hills, MI
    Former Employee - Software Test Analyst in Auburn Hills, MI
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Comerica full-time (More than 10 years)

    Pros

    Great IT team to work with. Good benefits.

    Cons

    No career path.


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Negative Outlook
    No opinion of CEO

    I worked at Comerica full-time (More than 3 years)

    Pros

    Great people working at Comerica. Good benefits and salary. There are positive changes being made to product set and internal systems. Bank is being positioned for being more competitive in the marketplace.

    Cons

    The layoff displaced many good employees.

  3. "CSR I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Comerica full-time

    Pros

    benefits, PTO, hours are okay for the traditional branches.

    Cons

    pay wasn't worth it at all, older generation the ruling the company not allowing younger people to have their chance into growing within the company, system is VERY OLD. I would not work for Comerica unless they give a really good offer as a teller, and be careful when I applied they said they'll give me the hourly rate that I asked for, but they did not, they gave me less than what I asked for.

    Advice to Management

    take care of your employees and have their backs.


  4. "Not a level playing field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Credit in Detroit, MI
    Former Employee - Senior Credit in Detroit, MI
    Doesn't Recommend
    Disapproves of CEO

    I worked at Comerica full-time (More than 5 years)

    Pros

    Strong credit training program which essentially is preparing analysts for other banks.

    Cons

    If you know someone, you'll be promoted into a desired spot, if not then you'll not be offered the small business positions.

    Advice to Management

    Be more transparent.


  5. Helpful (1)

    "Vice President Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Relationship Manager in Costa Mesa, CA
    Former Employee - Vice President, Relationship Manager in Costa Mesa, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Comerica full-time (More than a year)

    Pros

    Good Benefits credit flexibility throughout the organization

    Cons

    limited autonomy, weak leadership culture and very limited support available to help you do your job.

    Advice to Management

    embrace collaboration and focus more on developing great leaders at the group level as opposed to great bankers who can't lead or manage.


  6. "Trust Administrator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Recommends

    I worked at Comerica full-time (More than a year)

    Pros

    Friendly staff and great benefits

    Cons

    Extremely antiquated technology and internal processes


  7. Helpful (1)

    "Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comerica full-time

    Pros

    The company pays well & has great values.

    Cons

    The bank is still stuck in the 60's systems & training wise. People are training people & they are doing it all wrong.

    Advice to Management

    Pay more attention to your employees & stop setting them up for failure.

  8. Helpful (2)

    "Not recommended..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Personal Banker II
    Former Employee - Retail Personal Banker II
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Comerica full-time (More than 5 years)

    Pros

    Great Co-workers in banking center. Good opportunity to start in financial industry. Hours are good, pay is decent. Generous PTO.

    Cons

    Claims to be a Texas based Bank but operations are all in Michigan. May be a good fit in other markets but not a good fit for Texas.

    Sales goals are all that matter in the retail bank. Retail bank claims that customer service and building relationships with customers are the main priorities but they really don't care what you do as long as you meet your goals and complete all the required metrics.

    Incentive comp isn't that great for personal bankers even if you meet and exceed your goals.

    Over emphasis on JD Power Surveys being perfect. Daily conference calls to review area scores. Management expects you to tell the customer to give the highest score possible on survey.

    Advice to Management

    Not sure there is any way to change this organization. It's so set in it's ways, change seems almost impossible.


  9. "Retail Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, TX
    Former Employee - Anonymous Employee in Pasadena, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comerica full-time

    Pros

    Lobby closes early, great environment

    Cons

    Slow traffic, cold calling, outside sales


  10. "Easy work, good benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Positive Outlook

    I worked at Comerica part-time (More than a year)

    Pros

    Comerica is a slower paced bank. I worked here part time but still received a full benefits package (dental, medical, vision). The hours were flexible working part time.

    Cons

    Technology was outdated. It took a long time to process transactions.


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