Comerica Reviews | Glassdoor

Comerica Reviews

Updated February 8, 2017
51 reviews

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Comerica Chairman, President, and CEO, Comerica Incorporated and Comerica Bank Ralph W. Babb Jr.
Ralph W. Babb Jr.
26 Ratings

51 Employee Reviews

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Pros
  • Work life balance, great people to work with, opportunities for people who try (in 52 reviews)

  • Great history, good benefits, great people (in 41 reviews)

Cons
  • Upper management sometime not aware of unhappy employees (in 19 reviews)

  • outdated technology, conservative company to the point your sales goals are affected (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Lockbox"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Dallas, TX
    Former Employee - Operations in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Comerica full-time (More than 8 years)

    Pros

    The employees are friendly and the benefit plan met my needs.

    Cons

    The management in the Dallas Lockbox are terrible. They spend more time on smoke breaks and lengthy lunches as opposed to managing a failing portion of the company.They create a poor moral for the workers and practice the art of nepotism to the fullest. There is no room for growth and when an employee reaches out the Human Resource Department for help of any sorts they turn it around on you then management makes your work like a living hell.

    Advice to Management

    Fire all of your Dallas Lockbox Managers from the head to the floor managers and start anew, otherwise your the company is destined to fail in this segment.


  2. Helpful (1)

    "Silos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work life balance, and there are opportunities to move around if you wanted to.

    Cons

    Each part of the org works in silos, and even when goals are defined and not met, there's little consequence for not meeting them.


  3. Helpful (2)

    "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Comerica full-time

    Pros

    They paid me on time

    Cons

    They are unorganized and are closing locations

    Advice to Management

    Cherish your employees


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  5. Helpful (1)

    "Worst Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Base Salaries are competitive but that's because you will not be able to hit a bonus with how things are run.

    Cons

    Computer systems are outdated and are always having issues. Expected to go outbound to bring business in, but never able to go because locations are always under staffed. Running with only 2 or 3 employees per location. Unable to reach sales goals when unable to go outbound.

    Advice to Management

    Hire more staff so that employees can actually do their jobs to their full potential.


  6. Helpful (1)

    "Horrible place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Banking Center Manager
    Former Employee - Assistant Banking Center Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Comerica full-time (More than 5 years)

    Pros

    The benefits and some of the nice
    Coworkers are about the only good thing about working for Comerica bank besides that I don't see anything to make you stay.

    Cons

    Lack of support and consideration for existing staff. Seems like depending who you know and if they like you that's how you move up. Upper management doesn't care about the employees just pressure you to keep producing.

    Advice to Management

    Care more about your existing employees. Ask them how they are doing and. Get to know them and appreciate them. Also give them support so that they'll stay.


  7. "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Comerica part-time (More than 5 years)

    Pros

    Networking, colleague "familyship", opportunities to grow, training, help desk,

    Cons

    Unrealistic sales goals, extreme pressure when numbers are not met, personal life becomes work life creating instability with family, emphasize more on sales than operations process, dog eat dog world environment

    Advice to Management

    Change your sales tactics and eliminate the harsh demeanor practiced by the district managers when goals are not met. Wells Fargo incident will help reveal these practices.


  8. "AVP. Assurance Services Risk and Compliance"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Large bank regionally known and recognized.

    Cons

    People are a resource and are expendable at any time. They do not care about their employees.


  9. "Credit Specialist II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing good if you don't fit the description of what you should look like

    Cons

    Not a good company period

    Advice to Management

    Stop overlooking good workers to allow dumb workers to move head


  10. "Sinking fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good brand name on resume

    Cons

    A ship that is quickly sinking.

    Advice to Management

    Replace yourselves with non comerica folks and get fresh views in the place


  11. Helpful (1)

    "Credit Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Comerica full-time

    Pros

    8-5. Overtime is not expected

    Cons

    There is little to no growth opportunity.
    Pay is less than competitors
    Extremely old fashioned, behind competitors
    Lack of appreciation



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