Comerica Reviews | Glassdoor

Comerica Reviews

Updated August 14, 2017
189 reviews

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3.0
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Comerica Chairman, President, and CEO, Comerica Incorporated and Comerica Bank Ralph W. Babb Jr.
Ralph W. Babb Jr.
56 Ratings

189 Employee Reviews

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Pros
Cons
  • Slow branches and big sales goals (in 20 reviews)

  • Unfortunately, Upper Management has decided that the top down super sales environment is the way of the future (in 20 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Negative Outlook
    No opinion of CEO

    I worked at Comerica full-time (More than 3 years)

    Pros

    Great people working at Comerica. Good benefits and salary. There are positive changes being made to product set and internal systems. Bank is being positioned for being more competitive in the marketplace.

    Cons

    The layoff displaced many good employees.


  2. Helpful (1)

    "Vice President Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Relationship Manager in Costa Mesa, CA
    Former Employee - Vice President, Relationship Manager in Costa Mesa, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Comerica full-time (More than a year)

    Pros

    Good Benefits credit flexibility throughout the organization

    Cons

    limited autonomy, weak leadership culture and very limited support available to help you do your job.

    Advice to Management

    embrace collaboration and focus more on developing great leaders at the group level as opposed to great bankers who can't lead or manage.

  3. "Trust Administrator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Recommends

    I worked at Comerica full-time (More than a year)

    Pros

    Friendly staff and great benefits

    Cons

    Extremely antiquated technology and internal processes


  4. Helpful (1)

    "Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comerica full-time

    Pros

    The company pays well & has great values.

    Cons

    The bank is still stuck in the 60's systems & training wise. People are training people & they are doing it all wrong.

    Advice to Management

    Pay more attention to your employees & stop setting them up for failure.


  5. Helpful (2)

    "Current employee morale is down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in San Antonio, TX
    Current Employee - Relationship Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Comerica full-time (More than 3 years)

    Pros

    Great management, flexible on work hours, ability to work from home, fantastic benefits.

    Cons

    Downsizing local support staff, systems are really old, company doesn't provide good training - only online platforms, people morale is really low.


  6. Helpful (7)

    "A very good company who promotes diversity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Employee in Auburn Hills, MI
    Current Employee - Full Time Employee in Auburn Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comerica full-time (More than 8 years)

    Pros

    Flexibility and work life balance is main reason I stay. Benefits are also very great when compared to other financial institutions.

    Cons

    Very hard to get promoted even if every single year your employee reviews are "outstanding" - you can still expect no more than a 2% increase.

    Advice to Management

    Help employee's grow so they can move to more challenging positions. From what I have seen, they will post jobs to go through the motions, but have already chosen the candidate therefore not allowing anyone else a chance.


  7. "Middle of the road bank."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller
    Former Employee - Bank Teller
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Comerica full-time (More than a year)

    Pros

    Decent starting pay for experience employee. Gain a lot of hands on experience with transactions and sales products.

    Cons

    Limited locations, few potions available for promotion.

  8. Helpful (1)

    "Retail Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Comerica full-time

    Pros

    Great benefits and 3 wks of pto right from the start of your employment. Depends when you are hired though.

    Cons

    Outdated equipment, not enough coaching.

    Advice to Management

    Reward good performance


  9. Helpful (1)

    "No growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Comerica full-time

    Pros

    Decent pay
    Good insurance
    Coworkers

    Cons

    Lack of technology
    Slow branches and big sales goals
    Room to grow is lacking and they will hire externally over capable internal applicants

    Advice to Management

    Look within the company for talent. These people are loyal. Step up technology now.


  10. Helpful (2)

    "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Comerica full-time (More than a year)

    Pros

    Great job to gain experience in outside b2b sales and prospecting. Decent starting pay for entry level position, higher than most banks. 17 PTO days and 10 paid holidays. Co workers were amazing.

    Cons

    Technology is SEVERELY lacking. Many customers were lost because the web banking technology is absolutely awful. Also the systems that run teller transactions are literally from the 1980's and the system bankers use to sign up accounts is also outdated and not very intuitive.

    Completing a loan application is a very long and difficult process and most loans do not close because Comerica is too conservative with its lending practices. I could not tell you how many customers were denied for loans after weeks of gathering and processing documents only to go to another bank and walk out with an approved loan that same day.

    Advice to Management

    Invest more money in technology. Its 2017 and the bank is practically in the stone age.


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