Comerica Reviews | Glassdoor

Comerica Reviews

Updated August 25, 2017
165 reviews

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4.0
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Comerica Chairman, President, and CEO, Comerica Incorporated and Comerica Bank Ralph W. Babb Jr.
Ralph W. Babb Jr.
62 Ratings

165 Employee Reviews

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Pros
Cons
  • Unfortunately, Upper Management has decided that the top down super sales environment is the way of the future (in 21 reviews)

  • Slow branches and big sales goals (in 20 reviews)

More Pros and Cons

  1. "CSR I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comerica full-time

    Pros

    Good starting pay, good benefits, a lot of opportunity for advancement

    Cons

    Monthly quotas difficult to meet as a bank, felt more like a sales position


  2. Helpful (1)

    "Software Test Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Test Analyst in Auburn Hills, MI
    Former Employee - Software Test Analyst in Auburn Hills, MI
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Comerica full-time (More than 10 years)

    Pros

    Great IT team to work with. Good benefits.

    Cons

    No career path.

  3. "Internal Audit Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Detroit, MI
    Former Intern - Anonymous Intern in Detroit, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Comerica as an intern (More than a year)

    Pros

    Great environment, friendly workplace, opportunity for advancement, great location in Downtown Detroit.

    Cons

    Can be slow, sit around a lot


  4. "Easy work, good benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Positive Outlook

    I worked at Comerica part-time (More than a year)

    Pros

    Comerica is a slower paced bank. I worked here part time but still received a full benefits package (dental, medical, vision). The hours were flexible working part time.

    Cons

    Technology was outdated. It took a long time to process transactions.


  5. "Tight knit team, sunny office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Comerica full-time (Less than a year)

    Pros

    lots of windows, smaller team, open office environment, lots of volunteer opportunities

    Cons

    some don't like the open office environment, some office gossip

    Advice to Management

    more regular team activities


  6. Helpful (6)

    "Used to be Customer Focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Center Manager in Houston, TX
    Current Employee - Banking Center Manager in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Comerica full-time (Less than a year)

    Pros

    Good people in the banking centers, open positions, a more hands on approach with customers

    Cons

    Unfortunately, Upper Management has decided that the top down super sales environment is the way of the future. Huge amount of pressure to sell, sell, sell. Have nothing competitive in the market to offer, but yet we are supposed to always be closing. I came to the bank because it was a laid back environment that was focused on the customer. Now its just pound the phone, pound the pavement, pound the staff for numbers

    Advice to Management

    You are about to lose a huge amount of dedicated employees in your retail banks. You built an entire organization of account mangers to be focused on delivering quality service to customers, but now you expect them all to turn into super sales people. You didn't hire them for that, don't expect it to magically happen. If I wanted Wells Fargo sales pressure, I would have gone to work for Wells Fargo. If you want the numbers, then you might want to start by giving the BC's something to competive to sell. Everyone offers a smile and a handshake these days. Customers want a good product as well.


  7. "Texas Banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Dallas, TX
    Current Employee - Licensed Personal Banker in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Comerica full-time (More than 3 years)

    Pros

    Pretty good products available for clients to choose from. Clients tend to stay with the bank for years which creates confidence with existing clients to continue to build their accounts.

    Cons

    Very low foot traffic and antiquated systems would two biggest disappointments with the firm. Small branch foot print that at times can be a turn off to prospects.

    Advice to Management

    Improve technology for clients as well as internal systems for employees.

  8. "Awesome work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comerica full-time

    Pros

    Very well known credit program.

    Cons

    Too many avenues to use to approve deals.

    Advice to Management

    Great management team.


  9. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR-1
    Former Employee - CSR-1

    I worked at Comerica full-time

    Pros

    They have great people that work there.
    Great culture and Values

    Cons

    Outdated systems
    No growth
    No development programs

    Advice to Management

    Promote within the company!


  10. "Good Rotational Program out of college"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good Rotational Program out of college

    Cons

    Some rotations are hard to get through


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