Comerica Reviews | Glassdoor

Comerica Reviews

Updated May 16, 2017
547 reviews

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547 Employee Reviews

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Pros
Cons
  • Unfortunately, Upper Management has decided that the top down super sales environment is the way of the future (in 20 reviews)

  • outdated technology, conservative company to the point your sales goals are affected (in 18 reviews)

More Pros and Cons

  1. "Bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banker in Los Angeles, CA
    Former Employee - Banker in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Comerica full-time

    Pros

    PTO. Friendly staff. That's it! I really don't have anything else to add as positive. Sorry can't think of anything!

    Cons

    As soon as you are a great performer and about to make a great commission, management purposely finds creative unethical ways of writing you up in order to block you from receiving the commission that you had worked so hard for. Who pockets that commission instead is your manager who is willing to sell his soul to the devil for walking all over his employees and gaining some extra bucks,trying to make himself look good and pocket their commission. Very unethical management. Instead of encouraging good employees they find creative unethical ways to cut them!

    Advice to Management

    How you treat your employees says a lot about you!


  2. "Customer service representative I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Representative I in Arlington, TX
    Current Employee - Customer Service Representative I in Arlington, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Comerica full-time (Less than a year)

    Pros

    The company normally tries to do whatever they can to make the customer happy. The benefits and PTO are pretty good.

    Cons

    The technology is so outdated for the teller system it effects the customer service. It makes it more difficult and inefficient to assist the customers.

    Advice to Management

    Invest more in the technology


  3. Helpful (1)

    "Comerica is going through many changes right now"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Specialist in Costa Mesa, CA
    Current Employee - Credit Specialist in Costa Mesa, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Comerica full-time

    Pros

    Been with Comerica for 5 years. Has been a great company to move up through and gain experience.

    Cons

    Currently restructuring causing many positions to be relocated and responsibilities shifting.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Decent Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Livonia, MI
    Current Employee - Anonymous Employee in Livonia, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Comerica full-time (More than a year)

    Pros

    Very knowledgeable people that have been there a long time in some departments.
    Good 401(k) and generous vacation time.

    Cons

    Not always the most qualified people are in management.


  6. Helpful (2)

    "Corporate Culture going through changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Relationship Manager in Auburn Hills, MI
    Former Employee - Business Relationship Manager in Auburn Hills, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Comerica full-time (More than 8 years)

    Pros

    Good Work-Life Balance
    Diverse Work place
    Great PTO policy

    Cons

    Company has moved to more outsourcing lately with leaner budgets.
    There may be a potential for the company to be bought by a larger bank.
    Medical plans are poor compared to other plans

    Advice to Management

    Employee training should be a priority


  7. "Outstanding Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Business Development in Houston, TX
    Former Employee - Vice President Business Development in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comerica full-time (More than 3 years)

    Pros

    Strong credit culture, very professional team and organization. Strong support and training. Customer focused and driven by sound banking principles

    Cons

    Compensation was a little tight for Houston Market.


  8. Helpful (2)

    "Great benefits but nota great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager in Houston, TX
    Former Employee - Assistant Branch Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Comerica (More than 10 years)

    Pros

    Benefits and salary is higher than most banks

    Cons

    Staffing is horrible, employees feel run down and drained due to lack of staffing but managers still want their numbers. Incentives have gotten worse every year since i worked there.

    Advice to Management

    Better incentive, better staffing, better managers. I never seen so many horrible people become managers. Some branch managers treat their staff so horrible, they should not be surprise so many people are leaving the company


  9. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Auburn Hills, MI
    Current Employee - Help Desk Analyst in Auburn Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comerica full-time (More than 5 years)

    Pros

    -Great people
    -Lots of freedom to learn new skills

    Cons

    -Technology is a bit behind


  10. "Good job for me but not a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker in Dallas, TX
    Current Employee - Banker in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comerica (More than 3 years)

    Pros

    Was once very stable as a regional player

    Cons

    Upward mobility isn't present for ambitious people.. Lots of politics

    Advice to Management

    Look internal for advancement and allow individuals to move upward or lateral more regularly


  11. "Personal Banker II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in La Mesa, CA
    Current Employee - Anonymous Employee in La Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comerica full-time (More than a year)

    Pros

    Higher base salary than other financial

    Cons

    Low incentive payouts compared to other banks


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