Comerica Reviews | Glassdoor

Comerica Reviews

Updated December 14, 2017
604 reviews

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604 Employee Reviews

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Pros
Cons
  • Slow branches and big sales goals (in 20 reviews)

  • Unfortunately, Upper Management has decided that the top down super sales environment is the way of the future (in 20 reviews)

More Pros and Cons

  1. "Enjoy the people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comerica full-time

    Pros

    Enjoy working with my team and co-workers.

    Cons

    Pay is below the market.

    Advice to Management

    Complete salary market analysis.


  2. Helpful (7)

    "Hmm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits is about it

    Cons

    Bad management. Be prepared to be micromanaged.

  3. "CSR1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comerica full-time

    Pros

    Well trusted, well respected, great hours and benefits

    Cons

    It could be slow at times


  4. "Impossibility at every step - Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter
    Current Employee - Underwriter
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Comerica full-time

    Pros

    The bank does attempt to provide all employees with access to standard suite of benefits, health plans, ESPP, match on 401(k), etc.

    Cons

    The compensation outlook is one of a mixed story, some people are very well compensated for the category, while many others receive below competitive pay.

    Advancement is nonexistent. Expect to be micromanaged and have layers of administrative burden and management that does not want to hear feedback if it isn't in alignment with their "vision" of cost cutting.

    Advice to Management

    When joining Comerica, the premise was to work with Officers and RM’s to create value. To be able to serve as part of an integrated team supporting the client. And perhaps that was the structure emboldened before the directional changes of this bank.

    Since then, the common thread has consistently been a string of setbacks and impossibility built on impossibility. The Credit Function itself is now removed from the line (lending/sales function), albeit it has always been distinct but held onto a cohesion that worked together. As a team. It now seems to be an inordinate function that simply exists to serve the Lending staff, it is the classic “us vs. them” dichotomy that detriments organizations. The lack of pride at every level is a carcinogenic havoc on this Bank. It is a contributor of those who give and those who only take. Those who have demonstrated time and time again their value are disenfranchised. This bank prefers the employee who agrees to process without question, who never ventures beyond the minimum and who will stay because the environment is not demanding as it should be. The bank knows it remains below peers in compensation, knows talent retention could stand benefit, yet has given the dollar the ultimate voice. People are a differentiator when they are achievers. It is that sub-set of people who are rare at this organization. When you encounter them, you know. The organization knows. But it chooses not to care or make the effort to adjust course.

    There is a low morale level that accompanies the divide in expectation and quality both intra-group and among groups across the bank. The premise is you will work towards more opportunity and that the bank is making efforts to allot such paths for its employees – but the stark reality is that the organization cannot serve as an impetus to progress its employees since those shaping the policies and new structure are hindering the ability of newly empowered managers to make change and reward those who support overwhelmingly past a fair amount in comparison to others. All of that gets ignored by the bank. It gets glossed over as trivial. But it’s not.

    Many people may be content with the bank and pace of progress, but if you are unlike the vast majority you are left to the crossroad of (a) leaving the organization and admitting you have devoted a great deal of time to a lost cause, or (b) sticking it out in hopes of advancing and receiving what you should already have earned. This is the issue. Management needs to have passion complemented by a desire to understand that your best staff need incentives beyond paychecks. Money is often not a sole motivator for those who use the metric of an internal scale of drive and personal expectations. The often ignored elephant in the room is the equalizing and glossing over of outliers in the group. Those who time and time again deliver beyond the others in the group, who are able to advance due to their own abilities and self-guidance versus having to be taught and told every step of the process.

    And when these issues are brought to Management’s attention several times without an acknowledgement that the issues are to be addressed, there is something much more magnitudinal under the surface. It’s an organization serving itself and the expense of a handful of top notch employees who are the group. It’s also a reason that divests interest away from furthering CMA’s standing in the community of banking and going one step further. It’s draining on a daily basis to know those above you lack motivation, refuse to evoke reason and enact change that would be vastly beneficial.

    The organization is undergoing changes. Change can be a good thing for sure. It can promote a healthier workplace and vision for success. But in this case is has stagnated those who don’t fit the mold. It has plateaued those knowing they will be held back at every step of the journey. And it has more or less engendered a great disdain for a bank that once prided itself on the relationship – the glue that made a bank work back in the day. Other banks have done the same transformative experience, with much different of a story to report.

    It seems that for those who truly produce at a higher level, those who are asked to give more and keep giving, should be rewarded and recognized beyond the state Comerica is in currently. They have the ability to do so, but until a new generation of leaders who understand this stark reality are in place, time can only tell.


  5. "Retail personal banker"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comerica full-time

    Pros

    Great for first banking experience

    Cons

    Low room for for growth

    Advice to Management

    .


  6. Helpful (4)

    "Dallas Location Not Progressive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Specialist in Dallas, TX
    Former Employee - Compliance Specialist in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Comerica full-time (More than a year)

    Pros

    The Upward movement and mobility opportunities for Minority Females in the Detroit locations are phenomenal!

    Cons

    Dallas-Fort Worth locations not as progressive for minorities.

    Advice to Management

    Should initiate a review program for managers to receive feedback from their direct reports possibly anonymously so one’s job wouldn’t be threatened based on constructive feedback.


  7. Helpful (3)

    "Trust Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Comerica full-time

    Pros

    The physical workspace was nice.

    Cons

    Everything besides the physical location.

    Advice to Management

    A complete personnel overhaul is in need, especially within the management team.

  8. Helpful (1)

    "Fun place to work but...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Comerica full-time

    Pros

    co-workers, customers, lots of fun

    Cons

    no room for growth, old technology

    Advice to Management

    needs more tools to help to grow


  9. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comerica full-time

    Pros

    Family like atmosphere. everyone knows everyones name

    Cons

    slow pace, not a lot of work to do


  10. Helpful (5)

    "Comerica"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Comerica full-time (More than 5 years)

    Pros

    Lots of vacation time every year.

    Cons

    Limited career mobility, and the mentoring of current staff. A lot of jobs are offered to external candidates.

    Advice to Management

    Use the talent you have internally


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