Comfort One Reviews | Glassdoor

Comfort One Reviews

Updated June 13, 2017
11 reviews

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2.4
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Recommend to a friend
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Morris Brenton
3 Ratings

Employee Reviews

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  1. "Family owned and growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Comfort One full-time (More than a year)

    Pros

    Family owned
    Free health care
    Great training

    Cons

    Nights and weekends required often


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Frederick, MD
    Former Employee - Manager in Frederick, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Comfort One full-time (More than a year)

    Pros

    Decent pay
    Decent work life balance

    Cons

    At will employer
    Bad turnover

    Advice to Management

    Listen to lower level employees

  3. Helpful (2)

    "Very poor communication and management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Manassas, VA
    Former Employee - Assistant Store Manager in Manassas, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    One would think some would exist. I never found them.

    Cons

    Over priced goods. Corporate has no leadership skills, or they simply do not care. DO NOT CARE is a quality that you will take away with you.

    Advice to Management

    None, it's a waste of time.


  4. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Anonymous Freelancer
    Former Freelancer - Anonymous Freelancer
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family Oriented Atmosphere. Great training and some dedicated employees. There are many different stores through out the area and they all have a different vibe and inventories. Great benefits, training and a very generous owner. very dedicated management.

    Cons

    There can be long hours, but that should be expected as a Manager. Sometimes, inventory isn't what salespeople would like it to be, but it can be hard to predict what a store will need. Salaries vary for every employee and are not to be talked about.

    Advice to Management

    Make it easier to ask for a raise. Improve stores decor, like rugs, seating and color of slat walls; it would add such value to the high priced (but well worth it) items being sold.


  5. "I don't like having to be pushy"

    StarStarStarStarStar
    Former Employee - Sales Associate in Washington, DC
    Former Employee - Sales Associate in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Comfort One part-time (Less than a year)

    Pros

    good pay , and hours,days off.

    Cons

    may not meet sales goals for commission because they put way too many employees on the floor

    Advice to Management

    hire less people. make it possible to reach commission


  6. Helpful (2)

    "Absolutely awful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Neutral Outlook

    I worked at Comfort One part-time (More than a year)

    Pros

    You get to see a lot of how the shoe business works. Many staff around you will know why there are certain brands in the store versus others, and you also get a lot of experience with the boxes (packing up, shipping, unpacking, and putting away). Hope you're not afraid of heights because you'll definitely be climbing on ladders to get shoes down. There are definitely days where you'll get a work out.

    Cons

    Management is so disorganized. There are all these rules and then you find out that no one follows them. Stores are often outdated in look and furniture is tattered and torn (usually stained). Requests passed along from customers are ignored. Professionalism is very low. For the kinds of shoes they sell, you would expect a better all around experience. You also must deal with some of the crankiest customers, usually middle aged women who's feet hurt and don't want to pay the prices of the shoes in the store (and often times stinky feet - yes you have to touch them).

    Advice to Management

    Listen to the employees! They don't constantly ask for brands because they want them, customers are demanding them. Think about streamlining policies. Foster a family feel that is oriented toward customer service. Stop encouraging questionable sales tactics. Please put everyone out of the pain that is Imagine.


  7. Helpful (1)

    "Abuses the term "At will" Employment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate- Key Holder in Gaithersburg, MD
    Former Employee - Sales Associate- Key Holder in Gaithersburg, MD
    Doesn't Recommend
    Neutral Outlook

    I worked at Comfort One full-time (Less than a year)

    Pros

    - It's better than being unemployed.
    - It's a slower environment as there are shoes that cost in the upper $400 so not for everybody. (can be a con too)
    - Stores are usually located in good neighborhoods.

    Cons

    - I haven't heard of anybody making commissions besides the Vice President.
    - They let you know upfront that it's an "at-will" employment. You can quit at any time without reason and they can fire you anytime without ever having to give you any reason. You feel nervous and anxious as far as job security goes.
    - I worked at the store in Gaithersburg, MD and that summer the AC was down and we were forced to work in 100's degrees temperature for weeks. At times they agreed we close the store but that also meant "no pay" for us. It took an employee's letter to OSHA to get them to move faster to fix it.
    - Lets go of employees regularly to avoid having to pay for unemployment.
    - Too anal about everything, yet the pay is very low, even for management.
    - You are forbidden to tell/ask about your colleagues' salary. But my manager told me anyway and he barely made $14 an hour as a store manager and that is salary, not hourly.
    - Overall, this company is for desperate people who need something temporarily, going through a hurdle.

    Advice to Management

    You want employees to provide first class customer service, putting shoes on people's feet, handling their feet, measuring them, etc... Pay them "first class" as well.

  8. Helpful (3)

    "Bad upper management leads to dissatisfied populace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bethesda, MD
    Former Employee - Sales Associate in Bethesda, MD
    Doesn't Recommend

    I worked at Comfort One full-time (More than a year)

    Pros

    Quality Product
    Base hourly with commission is great if you are in a store with good flow
    Generous vacation and sick days: good luck being granted their use.

    Cons

    They like to save money by having the fewest possible amount of workers at each location. This leads to overwork with no margins for emergencies or unseen events. This also leads to playing fast and loose with the worker's safety having 1 person to open or close only--- often with only one person working in slower locations for an entire shift with no breaks.


  9. Helpful (1)

    "really boring and painful"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Rockville, MD
    Former Employee - Sales Associate in Rockville, MD
    Doesn't Recommend

    Pros

    make some money but i dont think it is worth it

    Cons

    bad management, terrible working conditions, unfair treatment, did not listen to customers requests


  10. Helpful (1)

    "DO not work here. Someone once told me that they would 'steal my soul'. . .Definitely came close."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook

    I worked at Comfort One part-time (Less than a year)

    Pros

    Easy work. Laid back management, a little too laid back. Upper management (atleast in the stores I worked in) hated their jobs so they were not to tough on everyone else.

    Cons

    Terrible pay, VERY VERY VERY boring. Too many people staffed at once, and almost impossible to make commision unless you are sent to one of their two or three busy stores.

    Advice to Management

    cheer up, treat your employees better, pay more hourly.