Comfort Suites Reviews | Glassdoor

Comfort Suites Reviews

Updated April 20, 2017
104 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Comfort Suites President & CEO Steve Joyce
Steve Joyce
21 Ratings

104 Employee Reviews

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Pros
Cons
  • There are little to no benefits and holidays are peak times (in 8 reviews)

  • Basically at the one i worked at front desk was required to do housekeeping laundry that maybe left over from first shift (in 5 reviews)

More Pros and Cons

  1. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales in Fort Lauderdale, FL
    Current Employee - Director of Sales in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comfort Suites full-time (More than a year)

    Pros

    There is a lot of flexibility and freedom to be creative

    Cons

    Lower salary and bonus is limited


  2. "Experience at Comfort Suites"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance in Houston, TX
    Current Employee - Maintenance in Houston, TX

    I have been working at Comfort Suites full-time (More than a year)

    Pros

    Everyone is nice I do not work weekends.

    Cons

    The pay isn't good for the work we actually do.


  3. "Proceed with caution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Breakfast Attendant in Conway, SC
    Former Employee - Breakfast Attendant in Conway, SC
    Doesn't Recommend

    I worked at Comfort Suites part-time (Less than a year)

    Pros

    Schedule depends on how fast and efficient you are.

    Cons

    Management is unorganized
    High turnover


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  5. "Not the better one for sure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Phoenix, AZ
    Former Employee - Front Desk Agent in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at Comfort Suites full-time (Less than a year)

    Pros

    A lot of nice people to talk to.

    Cons

    Dead end job.Owners and the management are cheating on the employees. They don't want to pay overtime, so they won't let employees to clock in or out. It's only a piece of paper that could be edited and sometimes just disappears. No holidays, no health, no raises, only minimum wages or close to it.

    Advice to Management

    Stop acting like people must be grateful just to have a minimum wage job. Focus more on customer service even if this means some spending. All my efforts to improve customer service went down the drain because owners didn't want to invest few dollars. Literally.


  6. Helpful (1)

    "All Positions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Indianapolis, IN
    Former Employee - Housekeeper in Indianapolis, IN
    Recommends
    Positive Outlook

    I worked at Comfort Suites full-time (More than a year)

    Pros

    The guests and staff was great to be around.

    Cons

    Didnt have no set shift or duty so i was exhausted.


  7. "Breakfast Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Breakfast Attendant in China Grove, NC
    Former Employee - Breakfast Attendant in China Grove, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Comfort Suites part-time (Less than a year)

    Pros

    Management and employees were nice, flexible schedule, discount on rooms

    Cons

    Pay was low, hotel was run down,


  8. "Well."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Miami, FL
    Current Employee - Front Desk Agent in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Comfort Suites full-time (More than a year)

    Pros

    Fun and positive environment, and commission opportunities.

    Cons

    No matter how hard you work or how much you go out of your way for people, they will never acknowledge your effort or give you a raise, however they will point out every microscopic thing. My manager is extremely unprofessional, she treats her employees like their servants, chooses favorites and gossips about other employee's to her favorites.

    Advice to Management

    Hire someone with a management degree not someone who was promoted from the cafeteria.


  9. "Night Auditor nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor in Sawgrass, FL
    Current Employee - Night Auditor in Sawgrass, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Comfort Suites full-time

    Pros

    A pro could be same day hire.

    Cons

    Very immature personnel. Limited capacity for basic communicational skills. Limited accountability. Low pay and unhappy employees. This is a recipe for a complete nightmare.

    Advice to Management

    Do not make claims for wanting good people. Be honest and specific for sake of good people who depend on their livelihoods for their family. A warm body is a straightforward description for an open position.


  10. "Heavenly Comfort"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Greenville, TX
    Former Employee - Front Desk Agent in Greenville, TX
    Recommends
    Positive Outlook

    I worked at Comfort Suites full-time (Less than a year)

    Pros

    Top of the line house-keeping and room service.

    Cons

    Not enough coffee choices = a sad morning.

    Advice to Management

    Expand the selection of coffee flavors.


  11. "comfort review"

    Star Star Star Star Star
    Former Employee - Front Desk Agent in Roswell, NM
    Former Employee - Front Desk Agent in Roswell, NM
    Recommends

    I worked at Comfort Suites full-time (Less than a year)

    Pros

    Great work environment and great people to work with

    Cons

    They weren't able to work with my schedule



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