Commerce Bank Reviews | Glassdoor

Commerce Bank Reviews

Updated April 25, 2017
56 reviews

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3.0
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Commerce Bank Chairman, President, and CEO David W. Kemper
David W. Kemper
19 Ratings

56 Employee Reviews

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Pros
Cons
  • Part-time employees are almost expected to work every Saturday (in 7 reviews)

  • Behind the curve in work/life balance (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Bias"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Kansas City, MO
    Former Employee - Finance in Kansas City, MO
    Doesn't Recommend
    Negative Outlook

    I worked at Commerce Bank full-time (More than 3 years)

    Pros

    Offer lots of training to improve your skills.

    Cons

    The managers are very bias in promoting people of color.

    Advice to Management

    Stop expecting skilled employees to kiss up in order to be accepted. There is an active diversity program there . . . USE IT.


  2. Helpful (1)

    "Call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend

    Pros

    bath room breaks are given during the shift but limited to 5 minutes

    Cons

    soul sucking job were customers abuse you emotionally over the phone for not giving them fees back

    Advice to Management

    give these people an opportunity to advance from this position no one should have to do it for more than a year


  3. Helpful (1)

    "Operations supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Missouri in Kansas City, MO
    Former Employee - Missouri in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Commerce Bank full-time (More than 8 years)

    Pros

    Strong steady company
    Good pay
    Lots of locations

    Cons

    Boring & people are unhappy
    Many work in the same job with no advancement 10+ years

    Advice to Management

    Show appreciation to your employees
    Offer oppurtunities for advancement


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  5. "Bank jobs can be bad and good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shawnee, KS
    Former Employee - Anonymous Employee in Shawnee, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Commerce Bank (More than 10 years)

    Pros

    If you are ambitious, you may climb the ladder to upper management. There are several positions that are available to those qualified.

    Cons

    Requirement to sell bank products and services in order to maintain employment. There is pressure placed on employee to meet quotas selling bank products and services. Many customers are sick and tired of employees constantly trying to sell them these bank products and services. Low pay for tellers and financial service representatives despite how high expectations are to make money for the bank.

    Advice to Management

    Raise the pay for many of the hard working low paid employees that have made the bank the success that it is. Do away with quotas selling bank products and services. Customers are tired of being pestered by employees trying to sell products and services. It is not great customer service, but bigger profit and bonuses for upper management.


  6. Helpful (1)

    "What you need to know."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker II in Saint Louis, MO
    Current Employee - Personal Banker II in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Commerce Bank full-time (More than 3 years)

    Pros

    The customers can be awesome and I have made many awesome contacts.

    Cons

    They continue to ask for my from you and don't want to offer to pay you more. There are also many branches that are understaffed which cause for more aggravation.


  7. "Commerce Bank (Non Branch)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    No opinion of CEO

    I have been working at Commerce Bank (More than a year)

    Pros

    Easy Going
    Some room for growth

    Cons

    Employee Moral
    Lack of Training within certain departments


  8. "customer service Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO

    I worked at Commerce Bank full-time (Less than a year)

    Pros

    Loved the location hours pay and the bus route

    Cons

    Temp and management needs a better training program.

    Advice to Management

    Same as above


  9. "Loan Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Overland Park, KS
    Former Employee - Mortgage Loan Processor in Overland Park, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Commerce Bank (More than a year)

    Pros

    Good benefits and pay with friendly co workers

    Cons

    Overly micro managed by all processing managers.

    Advice to Management

    Let your employees work without constant daily evaluations and interruptions from management. Far too many meetings throughout the week. The information from the meetings can be sent as an email.


  10. "Fraud Specialist II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Specialist II in Kansas City, MO
    Former Employee - Fraud Specialist II in Kansas City, MO

    I worked at Commerce Bank (More than 3 years)

    Pros

    good company to work for

    Cons

    little to no movement, low pay


  11. Helpful (2)

    "Good start, that is it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Teller in Overland Park, KS
    Former Employee - Part Time Teller in Overland Park, KS
    Doesn't Recommend

    I worked at Commerce Bank part-time (More than a year)

    Pros

    Fast paced, friendly work environment. Thorough on the job training after completing formal training.

    Cons

    Sexist work environment, sneaky hiring procedures, unreliable HR

    Advice to Management

    Treat ALL of your employees fairly.


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