Commonwealth Bank of Australia Reviews | Glassdoor

Commonwealth Bank of Australia Reviews

Updated September 19, 2017
847 reviews

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3.9
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Commonwealth Bank of Australia CEO & Managing Director Ian Narev
Ian Narev
485 Ratings

847 Employee Reviews

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Pros
  • True to their word for work-life balance: possibility to work from different locations (in 103 reviews)

  • Very supportive of flexible working arrangements (in 74 reviews)

Cons
  • Large organisations come with some red tape (in 43 reviews)

  • Very large organisation can be difficult to navigate at times and to know what is going on in other areas unless you make a real effort to be engaged (in 38 reviews)

More Pros and Cons

  1. "Company with great culture and very innovative for such a large enterprise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Commonwealth Bank of Australia full-time

    Pros

    Culture, interesting work, lots of work

    Cons

    Politics, you have to fight for what you want, not many great managers


  2. "Great salary, but can get lost in process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Embedded Products in Austin, TX
    Former Employee - Vice President, Embedded Products in Austin, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Commonwealth Bank of Australia full-time (More than a year)

    Pros

    You can learn a lot and apply what you've learned in new roles or in new jobs outside the bank.

    Cons

    Business tries to focus on people and capability but spends much of its efforts on the Eastern seaboard staff members.

    Advice to Management

    Spend more time on understanding the real impact of KPIs - understand what they would do to you.

  3. "Senior Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Commonwealth Bank of Australia full-time

    Pros

    Good work life balance and opportunity to progress career

    Cons

    Bureaucratic, slow decision making processes, salary is lower than market


  4. Helpful (6)

    "Do not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Commonwealth Bank of Australia full-time (Less than a year)

    Pros

    The hours in most functions are not too bad. Nice enough people on the trading desks/in support functions.

    Cons

    The culture is toxic and by far the worst that I have seen or heard of at any other bank. Everyone wants to leave, but CBA's poor reputation (not even third tier) and the market conditions make it difficult to find a new job in the same field. The company knows this and in turn lowballs bonuses thinking if people leave of their own volition, they wont have to pay severance and if they stay, the company gets away with not paying them. Most employees hired here have either been laid off and out of a job for a while or need to be incentivized by a sign on bonus to join from some place else.

    Additionally, the bank is run by salespeople and management consultants (politics prevails over commercial sense) with little knowledge about the businesses they run. Many of the senior salespeople cannot sell and never get fired because they kiss up to the right managers abroad. They are the only ones in the group who also have access to management in Sydney. As a result, whatever they say is blindly accepted and not questioned at all. Big mistake...

    Also, this is the absolute worst place for young people (under 35yo) who are hungry to work and develop their careers. Their managers will yank a new account from them to claim the revenue under their own name and will not promote anyone past Associate Director level. If someone starts asking for more responsibilities/their own accounts, their managers start making up complaints about their performance and try to push them out of the company. As a result, every single mid-level employee over the past four years has been either let go or convinced to leave.

    Advice to Management

    The New York office requires more management attention because unethical actions are not properly dealt with. Additionally, the employer retaliates against complaints even if they are sourced through the proper channels.

    Commonwealth Bank of Australia Response

    Jun 13, 2017 – Employer Brand Specialist

    At CommBank, we take any reports of unethical behaviour very seriously. Raising this issue through HR Direct would enable us to follow up this matter internally. You can do this by calling... More


  5. Helpful (4)

    "Torganization is a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative
    Current Employee - Administrative
    Doesn't Recommend
    Neutral Outlook

    I have been working at Commonwealth Bank of Australia full-time (More than 3 years)

    Pros

    Good place to work
    nice people
    flexible hours
    good co workers
    free lunch

    Cons

    Long hours
    mean people
    gossip
    not much education
    low salary

    Advice to Management

    Educate yourself


  6. "Compliance Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Commonwealth Bank of Australia full-time

    Pros

    Great people and small office in New York. Management from Sydney interested in adapting to US regulatory world.

    Cons

    Distance makes for communication adjustments. Site visits increased as I left job - much needed.


  7. Helpful (2)

    "Not an enjoyable place to work (IT Operations)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Commonwealth Bank of Australia (More than 5 years)

    Pros

    Good pay, awesome co-workers. Nice offices.

    Cons

    Management doesn't really know or care about keeping employees happy (thereby improving productivity). And endless stream of ladder climbing area managers and barely effective and overworked middle management means that the group is restructured regularly.

    (This relates only to the IT Operations group - possibly the rest of the bank is not as bad).

    I have to stress again, a great working relationship with your fellow colleagues is very much a strong point point of the position.

    Advice to Management

    Pay attention to your employees! Many of them are attracted to the job because of big paychecks. But even after becoming disillusioned - for many that is the only reason they choose to stay. Given a little care, your employees could be superstars instead of clock-punchers.

  8. "Associate Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Commonwealth Bank of Australia full-time

    Pros

    Number 1 bank in Australia. Strong reputation. Strong business. Great technology. Solid assets.

    Cons

    Big separation between corporate banking and institutional banking


  9. "CBA perspectives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong client culture, great people
    IT is a massive driver of value esp in Retail Bank
    Super Compliant / Rule following company
    Strong product set with deep capability and industry insight
    High ROE and profitability

    Cons

    Home office bias is very strong
    Not the fastest $100 Bn dollar, AAA rated bank
    The promise of unique big data at fingertips remains out of grip

    Advice to Management

    Stay the course


  10. "Business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good culture and work environment.

    Cons

    Challenging for any forms of promotions.


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