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Commonwealth Bank of Australia

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Commonwealth Bank of Australia

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Commonwealth Bank of Australia Reviews

3.9

78% would recommend to a friend

(5677 total reviews)

Managing Director and Chief Executive Officer Matt Comyn

Matt Comyn

87% approve of CEO

Ratings by category

4.1

Diversity & Inclusion

3.9

Culture & Values

3.9

Work/Life Balance

3.8

Career Opportunities

3.8

Compensation and Benefits

3.5

Senior Management

Ratings distribution

5 stars

37%

4 stars

37%

3 stars

17%

2 stars

5%

1 star

5%

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Found 5,677 of over 6K reviews

Updated Dec 7, 2023

What people are saying about Commonwealth Bank of Australia

Finance

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "I worked there for 5 years used to have a great culture but now it is terrible.(in 528 reviews)
  • "Lots of perks and good work life balance(in 406 reviews)
  • "Great people and leaders(in 357 reviews)
  • "Only pay is good which is not for 9 hours work it's double to it.(in 193 reviews)
  • "Benefits are good and fair(in 148 reviews)
Cons

Ratings by Demographics

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This rating reflects the overall rating of Commonwealth Bank of Australia and is not affected by filters.

    1. 5.0
      Nov 22, 2023
      Ops Manager
      Current Employee, more than 1 year
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. CBA is definitely one of the best pay masters in Market 2. Work environment is one of the best when compared to other banks 3. Speak up culture is widely recognised and appreciated 4. Shift timings enables a proper balance between work life and personal life

      Cons

      Believe some of the systems they use and one of the core systems is quite outdated. This is something, they need to focus

      1. 4.0
        Jan 25, 2023
        Finance
        Former Employee, more than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        I loved my team but teams can change up

        Cons

        Work got boring and repetitive at times

      2. Join the Commonwealth Bank of Australia team
        See Our Latest Jobs
        1. 4.0
          Dec 28, 2022
          Customer Care Representative
          Current Employee, less than 1 year
          Melbourne, AR
          Recommend
          CEO Approval
          Business Outlook

          Pros

          good perks like sick and annual leaves

          Cons

          not very good perks like sick and annual leaves

          1. 4.0
            Dec 4, 2022
            Customer Banking Specialist
            Former Employee, more than 1 year
            Melbourne, FL
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Good benefits Staff deals Always had good management

            Cons

            Not so flexible working environment if you are in customer facing role Always super busy less support in terms of staffing

            1. 5.0
              Aug 14, 2022
              Executive Manager
              Current Employee, less than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Great supportive teams that are willing to help. No politics - Just open honest communication Leaders that empower and enable you to do a great job every day Flexible working environment Great work from home options A focus on mental and physical health and wellbeing

              Cons

              There have been no cons so far

              1. 5.0
                Oct 17, 2022
                Graduate Engineer Trainee
                Former Employee, less than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Time Management Friendly Workspace Good Workspace

                Cons

                No Cons No cons No cons

                1. 4.0
                  Sep 28, 2022
                  Anonymous Employee
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good leaders, values, and people. Flexibility supported.

                  Cons

                  Restructures happen a lot, can be disruptive.

                  1. 5.0
                    Aug 8, 2022
                    Anonymous Employee
                    Former Employee, more than 8 years
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great culture, development opportunities and growth

                    Cons

                    Majority of presence is in Australia, lack of global opportunities

                    1. 4.0
                      Apr 28, 2022
                      Compliance Manager
                      Current Employee, more than 5 years
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      My team is full of fun, knowledgeable and helpful hard workers who have your back when dealing with Line 1/the business.

                      Cons

                      Hours are long lately, and there have been structural changes in the business that we don’t find out about until way after the fact

                      1. 3.0
                        Oct 11, 2022
                        Home Lending Specialist
                        Current Employee, more than 3 years
                        Melbourne, FL
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Technology is really good and flexible work environment

                        Cons

                        No value as employee end of the day ist about what they want

                      Viewing 1 - 10 of 5,677 Reviews
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                      Commonwealth Bank of Australia Reviews FAQs

                      Commonwealth Bank of Australia has an overall rating of 3.9 out of 5, based on over 6,277 reviews left anonymously by employees. 78% of employees would recommend working at Commonwealth Bank of Australia to a friend and 73% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Commonwealth Bank of Australia employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Commonwealth Bank of Australia. This rating has been stable over the past 12 months.

                      78% of Commonwealth Bank of Australia employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Commonwealth Bank of Australia 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Commonwealth Bank of Australia to be coworkers, career development, culture and the cons to be senior leadership, management.

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                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

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                      Glassdoor has 6,277 Commonwealth Bank of Australia reviews submitted anonymously by Commonwealth Bank of Australia employees. Read employee reviews and ratings on Glassdoor to decide if Commonwealth Bank of Australia is right for you.