Commonwealth Bank of Australia Reviews

Updated Jan 22, 2021

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4.1
87%
Recommend to a Friend
94%
Approve of CEO
Commonwealth Bank of Australia Managing Director and Chief Executive Officer Matt Comyn (no image)
Matt Comyn
701 Ratings
Pros
Cons
  • "Lots of red tape because of the nature of the business(in 91 reviews)

  • "Large organisation with barriers to manage(in 64 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great company"

    5.0
    Former Employee - Product Manager 

    I worked at Commonwealth Bank of Australia full-time

    Pros

    A great company culture with awesome people

    Cons

    Slow to move vs tech companies

  2. "Great culture"

    3.0
    Current Employee - Associate in New York, NY

    I have been working at Commonwealth Bank of Australia full-time

    Pros

    Great people and culture. Generally very collaborative.

    Cons

    Pay below street. Internal systems need a refresh.


  3. "Welldone"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at Commonwealth Bank of Australia full-time

    Pros

    They have snacks all the time

    Cons

    I do not have any to share

  4. Helpful (1)

    "Stressful job"

    2.0
    • Work/Life Balance
    • Compensation and Benefits
    Former Employee - Customer Service Specialist 

    I worked at Commonwealth Bank of Australia part-time

    Pros

    The perks that come with the job. Great hours, no weekend work, cheaper loans etc.

    Cons

    No in Branch support. Thrown in the deep end and not given any guidance in how to process loan applications etc

    Continue reading

    Commonwealth Bank of Australia Response

    April 21, 2020

    Our Branch leaders and Learning teams work together to support your development. We’re sorry that you felt unsupported during your time here. Your feedback is valuable and we have passed on your feedback to Learning team. Thanks for taking the time to provide your feedback and we want to wish you all the best for your future roles.

  5. "Professional, Respectful Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Director in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Commonwealth Bank of Australia full-time for more than 3 years

    Pros

    Good mix of Americans, Australians and Brits. Strong feeling of teamwork and camaraderie.

    Cons

    Work life balance a challenge with headquarters 14 or 16 hours ahead.

  6. Helpful (3)

    "CBA staff"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Commonwealth Bank of Australia full-time for more than a year

    Pros

    nice colleagues and sunny office

    Cons

    Constant harping on values and culture which is more spoken the practised. Speaking up means that you will watched and probably be canned next and be told 'your role has been eliminated'. Someone will be hired soon after you are gone in same role. Senior management are politicians and do a dog and pony show for the regulators. Tech systems are archaic, inefficient and waste so much time. Years of promises to improve are like a broken record.

    Commonwealth Bank of Australia Response

    November 3, 2019

    Thank you for your feedback and we%E2%80%99re sorry for your experience with us. At CommBank, we are guided by our Code of Conduct as well as our %E2%80%98Values Expectations%E2%80%99 - they are what we stand for. We%E2%80%99re sorry that your experience wasn%E2%80%99t aligned to these. If you have any other feedback, you can contact our SpeakUp hotline on 1800 SpeakUP (1800 773 258) if you would like to discuss this matter further.

  7. "Good company to work for"

    5.0
    Current Employee - Customer Engagement Specialist 

    I have been working at Commonwealth Bank of Australia part-time for less than a year

    Pros

    Flexible work hours, good pay, good staff

    Cons

    Less working hours in some months

  8. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Strategy Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Commonwealth Bank of Australia full-time for more than 8 years

    Pros

    Collaborative environment, great people, a lot of opportunity to grow professionally and personally

    Cons

    It's a big company and can be slow to make decisions and get things done

  9. Helpful (2)

    "Review of CBA Digital Team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Commonwealth Bank of Australia full-time

    Pros

    Great leadership. Good training and development. Ok remuneration. Good opportunities if you are on leadership track.

    Cons

    Working across the different business units. Conflict between departments on responsibilities. A very large organisation.

    Continue reading
  10. Helpful (5)

    "Too much politics"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Worker in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Commonwealth Bank of Australia full-time for more than a year

    Pros

    Great benefits package, flexible work life balance, good people overall

    Cons

    The executive team sucks! Compensation is extremely low and not at market value, employees are treated based on likes (it’s truly a political game), no real room for growth, you’re often demoted and there’s nothing you can do about it. The bonuses are the worse, never seen anything like it. They sell you on the fact that it’s a great company but it isn’t they work you like a dog. You’re often given short notice to work on projects and told to get it done right away then penalized when it’s not done in a timely fashion. Do yourself a favor a look elsewhere for employment this place sucks!

    Continue reading

    Commonwealth Bank of Australia Response

    October 17, 2018

    Thank you for your feedback. We’re sorry to hear about your experience and want to assure you that we take these reports seriously. To raise your concerns anonymously, we encourage you to contact HR Direct on 1800 989 696 or the SpeakUp hotline on 1800 SpeakUP (1800 773 258).

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