Commonwealth Bank of Australia Reviews
78% would recommend to a friend
(5677 total reviews)

Matt Comyn
87% approve of CEO
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Found 5,677 of over 6K reviews
Updated Dec 7, 2023
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What people are saying about Commonwealth Bank of Australia
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On Glassdoor, you can share insights and advice anonymously with Commonwealth Bank of Australia employees and get real answers from people on the inside.
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Expected to work long hours and weekends to get the job done once resourcing was cut" (in 56 reviews)
- "It is a very large organisation and so the challenge is the competition for promotion." (in 45 reviews)
Ratings by Demographics
This rating reflects the overall rating of Commonwealth Bank of Australia and is not affected by filters.
- 5.0Nov 22, 2023Ops ManagerCurrent Employee, more than 1 year
Pros
1. CBA is definitely one of the best pay masters in Market 2. Work environment is one of the best when compared to other banks 3. Speak up culture is widely recognised and appreciated 4. Shift timings enables a proper balance between work life and personal life
Cons
Believe some of the systems they use and one of the core systems is quite outdated. This is something, they need to focus
- 4.0Jan 25, 2023FinanceFormer Employee, more than 1 year
Pros
I loved my team but teams can change up
Cons
Work got boring and repetitive at times
- 4.0Dec 28, 2022Customer Care RepresentativeCurrent Employee, less than 1 yearMelbourne, AR
Pros
good perks like sick and annual leaves
Cons
not very good perks like sick and annual leaves
- 4.0Dec 4, 2022Customer Banking SpecialistFormer Employee, more than 1 yearMelbourne, FL
Pros
Good benefits Staff deals Always had good management
Cons
Not so flexible working environment if you are in customer facing role Always super busy less support in terms of staffing
- 5.0Aug 14, 2022Executive ManagerCurrent Employee, less than 1 year
Pros
Great supportive teams that are willing to help. No politics - Just open honest communication Leaders that empower and enable you to do a great job every day Flexible working environment Great work from home options A focus on mental and physical health and wellbeing
Cons
There have been no cons so far
- 5.0Oct 17, 2022Graduate Engineer TraineeFormer Employee, less than 1 year
Pros
Time Management Friendly Workspace Good Workspace
Cons
No Cons No cons No cons
- 4.0Sep 28, 2022Anonymous EmployeeCurrent Employee
Pros
Good leaders, values, and people. Flexibility supported.
Cons
Restructures happen a lot, can be disruptive.
- 5.0Aug 8, 2022Anonymous EmployeeFormer Employee, more than 8 years
Pros
Great culture, development opportunities and growth
Cons
Majority of presence is in Australia, lack of global opportunities
- 4.0Apr 28, 2022Compliance ManagerCurrent Employee, more than 5 years
Pros
My team is full of fun, knowledgeable and helpful hard workers who have your back when dealing with Line 1/the business.
Cons
Hours are long lately, and there have been structural changes in the business that we don’t find out about until way after the fact
- 3.0Oct 11, 2022Home Lending SpecialistCurrent Employee, more than 3 yearsMelbourne, FL
Pros
Technology is really good and flexible work environment
Cons
No value as employee end of the day ist about what they want
Commonwealth Bank of Australia Reviews FAQs
Commonwealth Bank of Australia has an overall rating of 3.9 out of 5, based on over 6,277 reviews left anonymously by employees. 78% of employees would recommend working at Commonwealth Bank of Australia to a friend and 73% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
78% of Commonwealth Bank of Australia employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Commonwealth Bank of Australia 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Commonwealth Bank of Australia to be coworkers, career development, culture and the cons to be senior leadership, management.