Commonwealth Bank of Australia Reviews | Glassdoor

Commonwealth Bank of Australia Reviews

Updated April 26, 2017
705 reviews

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Full-time Part-time

705 Employee Reviews

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Pros
  • There is a wonderful work life balance present here that you would not be able to find in other areas (in 83 reviews)

  • Flexible working arrangements are common (in 57 reviews)

Cons
  • Red Tape can reduce the level of immediate impact (in 38 reviews)

  • large organisation can feel like there are obstacles when there needn't be (in 30 reviews)

More Pros and Cons

  1. "CBA"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Work life balance, good higher up leadership

    Cons

    Bureaucracy - red tape, politics, large organisation can be detrimental


  2. "Financial Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great people, well a lot of good people have left also, a few good leaders still around but lots of senior staff from other companies coming so the culture is always evolving

    Cons

    Used to be a great culture, not much people focused, all about productivity, huddles etc. too much time wasted on these things.

    Advice to Management

    Please try and retain ur staff and maintain the unique culture we used to have, maybe too late


  3. "Good Company, OTT Compliance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Planner in Brisbane (Australia)
    Current Employee - Financial Planner in Brisbane (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time (More than 3 years)

    Pros

    Strong values, good development opportunities in some business units

    Cons

    A lot of red tape, compliance can sometimes be over the top.

    Advice to Management

    Cut red tape and listen to suggestions of front line staff more


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  5. "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time

    Pros

    The people who work here are very engaged making for a positive vibe. There are also a lot of intelligent, passionate employees who I find myself learning from on a daily basis.

    Cons

    Being a big company there is a lot of red tape and processes to overcome. This can sometimes be frustrating and mean things take longer than ideal.

    Advice to Management

    Cut the red tape to ensure we continue to have an innovative culture. Keep hiring based on values alignment.


  6. "Team Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Sydney (Australia)
    Current Employee - Team Leader in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time (More than 5 years)

    Pros

    Has been a great place to work to begin my career.

    Cons

    Not much in place to accelerate staff to the next level.

    Advice to Management

    Focus on your people


  7. "Tech-focused but a bit too bureaucratic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Sydney (Australia)
    Former Employee - Senior Software Developer in Sydney (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Opportunity to work with cutting-edge technologies on a well-financed project in a great team. They know their tools best practices and there is support from management to learn and use new exciting stuff. Some brilliant minds work there and it's easy to learn and grow. They're also looking after processes and scrum works quite well.

    Cons

    Red tape, lots of time wasted in endless meetings; so-called "activity-based workplaces" basically means you don't have a constant workplace and there is always a chance to end up working in some corner, far from your team with a filthy keyboard someone spilled coffee on with a malfunctioning screen. Upside is that even contractors get a decent laptop, so it's not a showstopper, rather inconvenience.

    Advice to Management

    Reduce red tape for developers and improve efficiency of meetings. Improve workplaces culture.


  8. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time (More than 3 years)

    Pros

    Progressive working environment. Great and very knowledgeable colleagues. Allow employees to have a great work-life balance.

    Cons

    Too many unnecessary meetings.


  9. "Data Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time

    Pros

    Management and work life balance is top notch.

    Cons

    salary not at par with market


  10. Helpful (1)

    "Hierarchical monolith"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Manager in Sydney (Australia)
    Current Employee - Executive Manager in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Commonwealth Bank of Australia full-time

    Pros

    Large organisation, opportunity to move around internally. Unlikely to be toppled from its top spot any time soon

    Cons

    Immensely hierarchical, no career development. Promotion to the next level depends on who you know and how well you manage upwards. Too obsessed with spinning a positive story to really grapple with deep rooted issues. Good leaders in senior management are few and far between.

    Advice to Management

    Start developing your people and talent pipeline and don't be afraid to get rid of the deadwood.


  11. Helpful (1)

    "Overall a positive place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Commonwealth Bank of Australia full-time (More than a year)

    Pros

    Learned a lot about financial services and equity markets, good opportunities to cross-skill once you have >1 year tenure.

    Good career opportunities provided you have a goal and work toward them

    The role is interesting for the first 12 months

    Cons

    Introduction of changes from management incorporating little feedback from staff

    Can be extremely draining

    Managers are very hit and miss. Some team leaders are great; others woeful

    Very little autonomy in the role

    KPIs are structured in such a manner that rewards behaviour where you can pump through the calls - often to the detriment of the client experience

    Advice to Management

    Ensure that frontline employee feedback is considered when implementing changes. Constant changes to KPIs and allow staff more autonomy in their roles


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