Community Health Systems Director Reviews | Glassdoor

Community Health Systems Director Reviews

Updated May 24, 2018
19 reviews

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Director

2.9
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Community Health Systems Chairman, President and CEO Wayne T. Smith
Wayne T. Smith
10 Ratings

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  1. "Business office director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Office Director in Lake Charles, LA
    Current Employee - Business Office Director in Lake Charles, LA
    Recommends
    Positive Outlook

    I have been working at Community Health Systems full-time (More than 10 years)

    Pros

    Corporation works at the highest level of business integrity. Consistent level of employee and patient satisfaction goals achieved

    Cons

    Advancement opportunity is not published within the CHS market.

    Advice to Management

    Value team leaders and meet with employees for feedback from the corporate level not just local


  2. Helpful (1)

    "Regional Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Director in Franklin, TN
    Former Employee - Regional Director in Franklin, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Community Health Systems (More than 3 years)

    Pros

    Competitive Pay, fair bonus structure

    Cons

    Unorganized leadership, too departmentalized with poor inter-departmental communication. Never understood what the culture was.

  3. Helpful (3)

    "Director"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Franklin, TN
    Former Employee - Director in Franklin, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Community Health Systems (More than 10 years)

    Pros

    Employees very friendly. most are very easy to work with.

    Cons

    Lack of direction, upper mgt. does not respect employees. A big company that's still thinks it a "mom and Pop" shop.

    Advice to Management

    Catch up to 20th centryl, Utilize available technology. Listen to you employess.


  4. Helpful (3)

    "Catalyst To Dysfunction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Ancillary Services in Houston, TX
    Current Employee - Director Ancillary Services in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The CHS corporation provides the basis for Directors to gain some advantage by networking and purchasing. But this is driven by the individual and what they can do with these limited resources.

    Cons

    CHS in their style of management over the hospital brought out the worst features of corporate culture and administrators that resulted in a toxic workplace along with a migration of employees and physicians. The community of physicians have all come to understand the business model of CHS is not really about healthcare or patient outcomes. It is putting profit before patients and enforces this at each facility through the C-level folks that have been vetted for their compliance with the corporate dictates. CHS has brought out the very worst in managerial behavior in the administrators it controls. Through the salary bonuses or the threat of unemployment these hospital leaders will do whatever they are told and given free reign to use their positions of power to execute petty jealousy, or dispatch those who might know more or be more astute at running the organization. It doesn't matter the reason, the insecure leaders lash out at anyone they brand as a low performer, instigator, agitator--or the worst of all, a leader amongst the staff that instills real loyalty and teamwork. Real loyalty and staff support are things these corporate inflated egotistical administrators will never know. More importantly, those things are really not highly valued because the CHS system thinks it can buy them. Fear and power are the key words. It is sad to see the corruption of potentially good leaders take a hospital down to some factory mindset where staff become commodities and employee engagement is mandated under duress. Of course hospitals need to make money to stay in the business of healthcare--but CHS operates openly in the communities where they are located as a healthcare dollar extraction machine. Designed to get the most money it can from the community it "serves".

    Advice to Management

    There much to learn from your example. However, there is no use in providing advice to management as this is specifically one of the CHS cultural features--they could not accept it no matter how helpful it might be.


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Surgical Services in Gaffney, SC
    Former Employee - Director of Surgical Services in Gaffney, SC
    Recommends
    Positive Outlook

    I worked at Community Health Systems full-time (More than 3 years)

    Pros

    This company has great tools to encourage staff and ensure compliance with safety guidelines, policies/procedures. Provides excellent guidance and support for leaders.

    Cons

    Compensation and benefit packages are on the medium to low side in comparison to the rest of the country.

    Advice to Management

    Keep supporting the smaller hospitals as they grow to adopt the excellent culture that this company promotes.


  6. "Business Office Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Office Director
    Former Employee - Business Office Director

    I worked at Community Health Systems full-time (More than 10 years)

    Pros

    Great company to work for to gain experience, I was employed with them for 15 years and received many promotions.

    Cons

    Very stressful environment and not always recognized for the amount of work done. No work/life balance.

    Advice to Management

    Value your employees more


  7. "Needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Director in Knoxville, TN
    Former Employee - RN Director in Knoxville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Community Health Systems full-time (More than 3 years)

    Pros

    Established ground level staff wanted to do a good job but needed better leadership and accountability

    Cons

    Pety drama with chiefs that affected working environment.

  8. Helpful (1)

    "Mostly good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physician Practice Director in Jourdanton, TX
    Current Employee - Physician Practice Director in Jourdanton, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Community Health Systems (Less than a year)

    Pros

    Overall a good experience. Corporate support was there but not in the way too much, at least for a huge company. I was able to pretty much do whatever I needed to do in my role as long as I could justify it to higher ups.

    Cons

    Local leadership was weak in spots. We faced a challenging environment and weak leadership was exposed.


  9. Helpful (7)

    "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Nashville, TN
    Former Employee - Senior Director in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Community Health Systems (Less than a year)

    Pros

    Hard to say.

    Cons

    Toxic environment with secretive leadership and no career path


  10. Helpful (5)

    "Don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Director in Franklin, TN
    Former Employee - Regional Director in Franklin, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Hospitals care about treating and caring about patients

    Cons

    Corporate's sole concern is profit: Employees can be easily replaced

    Advice to Management

    Eliminate former Humana executives, eliminate multiple family members working in multiple Corporate departments.