Community of Hope Reviews | Glassdoor

Community of Hope Reviews

Updated August 28, 2018
22 reviews

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4.0
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Kelly Sweeney McShane
17 Ratings

22 Employee Reviews

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  1. Helpful (1)

    "Great Place, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Recruitment and Performance in Washington, DC
    Former Employee - Manager, Recruitment and Performance in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Community of Hope full-time (More than a year)

    Pros

    I loved my time with Community of Hope. During my time with the organization, I had a supportive supervisor who provided me with several opportunities for growth and professional development. I was able to contribute positively to our department and the organization in many ways. I worked as a recruiter for a majority of my time with COH and I loved being able to help bring in top talent to the various departments.

    Cons

    It was stressful at times, but the challenges made me stronger professionally.


  2. Helpful (1)

    "Too much turnover due to low pay and inexperienced management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Community of Hope full-time

    Pros

    Overall COH is a great organization but working directly with clients and doing home visits involves way too much paperwork that does not help the client. Too much limitation and lack of capacity to effectively provide clients suppprt and resources. Many employees are halfway out the door due to low pay and issues with supervision and management. (In my department) other parts of COH are great

    Cons

    Lack of opportunity
    Low pay
    Too much bureaucracy
    Growth without change and process improvement
    Need more training for hiring managers

    Advice to Management

    Increase pay to attract and retain qualified employees

  3. Helpful (1)

    "Housing Stability Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housing Stability Case Manager in Washington, DC
    Former Employee - Housing Stability Case Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Community of Hope full-time (More than a year)

    Pros

    Clinical supervision
    Great management
    Competitive pay
    Fun colleagues
    Good benefits
    Meaningful work

    Cons

    Lots of paperwork
    Lots of driving from home to to home


  4. Helpful (1)

    "Front desk medical receptionist as well as call center representative."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Medical Receptionist in Washington, DC
    Current Employee - Front Desk Medical Receptionist in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Community of Hope full-time (Less than a year)

    Pros

    Nice building
    Nice feeling of helping the unfortunate
    Great co-workers
    Cleanliness of building
    Respectfulness
    Ability to grow
    Ability to learn

    Cons

    Terrible communications between upper management and admin team.
    There’s no set way to do things as things constantly change on every week.
    Too many back and forth issues from different parts of admin team.
    Pettiness all the way around.

    Advice to Management

    Find a set protocol and keep it. Changing the protocol every week causes stress and inefficiency for the admin team.


  5. "current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great work place, great coworkers, and nice manager, flexible schedule

    Cons

    30 minutes lunch, sometimes it gets too much work load given to a single person


  6. Helpful (2)

    "When you love coming to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager
    Current Employee - Practice Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Community of Hope full-time (More than a year)

    Pros

    Community of Hope is an organization that shows employees appreciation , and support throughout the year. Supervisors are offered many trainings to ensure that they are receiving all the tools needed to motivate our employees, while improving our professional development. This organization encourages self care, and a happy life work balance, and upper management is very transparent. Working for Community of Hope provides great services undeserved community and being apart of such a wonderful organization brings even more purpose to my life.

    Cons

    The evaluation process is tedious, and you can only carry over 40 hours of vacation from year to year.

    Advice to Management

    Continue to provide support for COH employees.


  7. Helpful (1)

    "Excellent place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Community of Hope full-time (More than 5 years)

    Pros

    Community of Hope staff is passionate about the work that they do. The environment is welcoming, supportive, and mission driven. There is opportunity for growth and advancement. Upper management consistently requests and responds to employee feedback regarding programming and ways that they can improve. All employees are valued. The flexibility and work life balance are both excellent. I love working for COH!

    Cons

    There is nothing that I would change about COH.

  8. Helpful (1)

    "Community Says It All!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Community of Hope full-time (More than 10 years)

    Pros

    Mission Driven
    Great Diversity
    Effective communication at all levels, which help to build effective working/professional relationships
    Promotes Growth

    Cons

    I don't have any cons


  9. Helpful (1)

    "Named Top Workplaces for a reason!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Community of Hope full-time (More than 3 years)

    Pros

    Community of Hope is truly a great place to work due to the welcoming culture and the team of people we work with. I feel a connection to the mission in my work and I've really enjoyed my time working at COH. I've had the opportunity to grow with COH and I've witnessed several others who have as well. COH has been named a Washington Post Top Workplace for a few years now and I think it's due to these reasons and many more!

    Cons

    I don't have any to share.


  10. Helpful (1)

    "Work Hard; Play harder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Community of Hope full-time

    Pros

    very affirming atmosphere. Very positive support

    Cons

    Everyone is in a rat race. Peers are VERY Aware of your every move.


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