Compass Airlines Reviews in Minneapolis-St. Paul, MN | Glassdoor

Compass Airlines Minneapolis Reviews

Updated May 23, 2017
20 reviews

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Minneapolis-St. Paul, MN Area

2.9
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Compass Airlines President and Chief Exe​cutive Officer Richard Leach
Richard Leach
1 Rating

20 Employee Reviews

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Pros
  • Get flight benefits with Delta Airlines (in 10 reviews)

  • Most of the flight attendants at LAX are young including the captains and first officers (in 7 reviews)

Cons
  • This company is like a witch hunt, flight attendants are looked as disposable (in 10 reviews)

  • Low pay scale, not the best benefits package (but not the worst either (in 5 reviews)

More Pros and Cons

  1. "Nice crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Minneapolis, MN
    Former Employee - Flight Attendant in Minneapolis, MN

    Pros

    Small company means knowing a lot of the people you work with.

    Cons

    The name of the game is on call. If you don't mind being inconvenienced, it's a fun lifestyle.


  2. "Compass Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Minneapolis, MN
    Former Employee - Flight Attendant in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Compass Airlines full-time (More than 5 years)

    Pros

    You can use it as a stepping stone to the airline world.

    Cons

    To many years being on reserves, terrible scheduling system.

    Advice to Management

    Need to be reliable and better at communicating.

  3. Helpful (1)

    "Good company to work for starters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    No opinion of CEO

    I have been working at Compass Airlines (More than a year)

    Pros

    Flight benefits with Delta and American Eagle

    Cons

    No schedule breaks in 10 hour shift

    Advice to Management

    Can be more responsive


  4. "Respecting time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Minneapolis, MN
    Former Employee - Flight Attendant in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Compass Airlines (Less than a year)

    Pros

    Training staff was kind. I honestly believe they had good intentions. Positive reinforcement from most of the staff.

    Cons

    They're disrespectful in that they're okay with wasting someone's time in training. I quit my previous job to attend training and was released without explanation after three weeks. Even after being released I attempted to acquire information as to why I was released and was ignored.
    Although the hotel staff was very acomidating, The hotel we were put in had bedbugs and they became quite a problem for a couple of people in the class, along with a handful of pilots staying at the same hotel.

    Advice to Management

    Regardless of the reason, those who are released from the training program should be given an adequate explanation for their dismissal.
    Mutual respect goes a very long way.


  5. Helpful (1)

    "flight dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Dispatcher in Minneapolis, MN
    Current Employee - Flight Dispatcher in Minneapolis, MN
    Recommends
    Positive Outlook

    Pros

    great people and great city

    Cons

    there's no salary raise after the first year


  6. Helpful (3)

    "Flight attendant at compass airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Minneapolis, MN
    Current Employee - Flight Attendant in Minneapolis, MN
    Recommends
    Positive Outlook

    I have been working at Compass Airlines full-time (Less than a year)

    Pros

    Close knit family environment
    Great start to the airline industry
    Small company, so you can quickly move up if you want to.
    The company is really growing so now is a good time to join Compass

    Cons

    Lowest pay in the industry
    Reserve life pretty much sucks (12am-12am) but that's at every airline
    High turnover rate


  7. "Great environment, friendly co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance in Minneapolis, MN
    Current Employee - Aircraft Maintenance in Minneapolis, MN
    Recommends
    Positive Outlook

    I have been working at Compass Airlines full-time

    Pros

    Relaxed work environment. Friendly co-workers.

    Cons

    Benefits package could be better. Not bad though for a smaller company.

  8. Helpful (2)

    "Flight Attendant"

    StarStarStarStarStar
    Current Employee - Flight Attendant in Minneapolis, MN
    Current Employee - Flight Attendant in Minneapolis, MN
    Doesn't Recommend

    I have been working at Compass Airlines (More than a year)

    Pros

    Very good travel opportunity. Great co- workers.

    Cons

    The company has new management every month and the pay policy can be better.


  9. "Good for a regional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Minneapolis, MN
    Former Employee - Flight Attendant in Minneapolis, MN
    Recommends

    Pros

    Parking was covered (literally and figuratively), crews were outstanding and fun to work with.

    Cons

    Like any airline, being on reserve can be long and challenging.


  10. Helpful (5)

    "Inflight/MSP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight in Minneapolis, MN
    Current Employee - In Flight in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook

    I have been working at Compass Airlines full-time (More than 5 years)

    Pros

    DL and AA handles all ticketing, gate and ground operations and so airline is well-organized that way. Performance stats good to excellent. Co-workers, flight crewmembers and fellow flight attendants great. Company growing and no layoffs. Flight operations department and training very good. Paychecks haven't bounced, business good. Travel benefits including interline jumpseat agreements (though since it is DL Connection/AA Eagle the boarding status not as high as regular mainline).

    Cons

    Where can I start. Challenge to the company will be hiring and retaining good pilots, as it will be in the entire regional airline industry. After working for Compass for a number of years--high employee turnover, management turnover (middle and top management), management terminations, flight attendant terminations. ) Compass is owned by TransStates Holdings of St. Louis, and after the purchase of Compass from Delta, in 2010, if they would just have kept their hands off of what was a well-run company it would have been great. Very lean on compensation throughout the company, people do not stay long, company has lost key managers and good people as a result. Continual learning curves due to turnover. Management staffing at Trans States Holdings in STL is also lean, most employee-related/h.r. departments centralized there, and there have been major issues with response time to employee requests and needs, processing, denying medical leaves when timeliness was actually a company problem. In 2015-16 a huge disaster with payroll conversion and open enrollment. (Employees were not directed to complete applications in full for open enrollment, resulting in denial of benefits (medical, dental, life insurance) even while company was payroll-deducting premiums).) No apologies. Disastrous for employee trust. If I had done my job that way I would have been fired. Effective management communication comes and goes as Compass COO's have changed frequently. I know this is a long list and other companies have issues too but trying to be honest.

    Advice to Management

    Boils down to valuing employees, communicating that to staff and compensating accordingly. Turkey sandwiches to flight crews on Thanksgiving doesn't cut it. Compass flight attendant CBA payrates need to be renegotiated on lower end of the payscale to make position survivable. Union is open to it--just do it. Plan ahead for continued lack of pilots in regional airline business, get them in the training pipeline early knowing some will be hired away sooner rather than later. Give good people reason to stay.


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