Compass Group UK & Ireland Reviews | Glassdoor

Compass Group UK & Ireland Reviews

Updated September 16, 2017
86 reviews

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2.7
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Compass Group UK & Ireland Managing Director Dennis Hogan
Dennis Hogan
23 Ratings

86 Employee Reviews

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Pros
  • Most staff are friendly and helpful but this is also followed up with the lack of ownership (in 4 reviews)

  • Good working hours 7 to 3 are very nice, (in 5 reviews)

Cons
  • Zero hour contracts even when the job is permanent (in 5 reviews)

  • Need physical strengths while long hours (in 5 reviews)

More Pros and Cons

  1. "Internship Abroad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beaumont, TX
    Former Employee - Anonymous Employee in Beaumont, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Compass Group UK & Ireland (More than a year)

    Pros

    Located in central London...AMAZING! It was encouraging to also get to put our hands in a variety of sectors all within such a short time frame.

    Cons

    Not enough planning ahead by my location. Other than that...it was an incredible experience.

    Advice to Management

    Plan ahead for our arrival. No flying by the seat of our pants.


  2. "Utimately one of the most frustrating companies I have ever worked for."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Struggling to give positive comments with this company. Most staff are friendly and helpful but this is also followed up with the lack of ownership.

    Cons

    Not the best company to work for if you have any career goals. Management are quick to stab you I the back offer little support and like to micro manage.

  3. "You're just another numver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Compass Group UK & Ireland full-time (Less than a year)

    Pros

    They gave me a nice car

    Cons

    They expect 60 hour weeks.
    They don't give you time off in leu.
    Higher management don't let you manage.

    Advice to Management

    Allow your managers to manage their sites and do their job rather than just be a puppet. Also encourage managers to have a healthy work/ home life, rather than over work them in to the ground.


  4. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unit Manager in Leeds, England (UK)
    Current Employee - Unit Manager in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compass Group UK & Ireland full-time

    Pros

    Decent salary, straight forward job, lots of resources and training available.
    My line manager is easy to work with and gives me support and autonomy to run my unit.

    Cons

    A fine/ average company to work for as a manager, but not for team members or other hourly paid employees.
    Compass are very reluctant to offer contracted hours to HPEs: zero hour contracts used for TMs/TLs- very hard to recruit high calibre staff with no guaranteed hours or other benefits. Pay the minimum wage for employees age and only 30p extra for supervisors...! If the supervisor is under 25 they will be paid less than a team member over 25.
    There is also no staff feeding whatsoever in my sector- can't even have a free coffee or use their milk for your tea- very tight!
    Excessive E-learning as part of the induction, employees expected to spend hours completing e-learning over their 12 week induction period, which is unrealistic in this industry, particularly with labour constraints.
    Some other managers in my sector/patch seem to have a poor work/life balance and are always doing work from home on their laptops or dialling in to conference calls on their days off, or texting me or each other at 10PM.


  5. "Administrative Manager Uxbridge - tried my best to shield my team from worst aspects"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Uxbridge, England (UK)
    Former Employee - Anonymous Employee in Uxbridge, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Compass Group UK & Ireland full-time (More than a year)

    Pros

    Some well thought out processes. Genuine will to improve processes. Good benefits - pension, childcare vouchers, privilige scheme.

    Cons

    Complete lack of flexible working - which is very old fashioned. Lots of jobs would be done just as well - if not better - if staff could work from home. Having staff have to be at their desk until 8/9pm does them no good, especially if they have a long commute. Many of the SMT can come across as incincere and hypocritical and staff resent it. Honesty goes a long way.

    Advice to Management

    Intriduce more flexible working - everyone should have the right to work in the way that best suits them - just because someone is at their desk it doens't mean they are prodictive and just because someone works from home it doesn't mean they will not get the work done. Studies prive that many people are more productive if they can work from home - particularly when there are intense deadlines to meet.


  6. "No support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Compass Group UK & Ireland full-time (More than a year)

    Pros

    Free food on some sites.
    People from different background.
    Some good offices.
    Good opportunity to move up the ladder

    Cons

    No communication from management.
    Management dont think about their employees.
    Really low pay compared to the market.
    Management normally leave you hanging.
    Some management are very abrupt.
    They lack in recognition of staff.

    Advice to Management

    Appreciate staff more.
    Pay according to market.
    Support staff.
    Engage with staff not just the clients.
    Communicate and involve staff.


  7. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ward Hostess in London, England (UK)
    Current Employee - Ward Hostess in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Compass Group UK & Ireland full-time (More than 3 years)

    Pros

    There is nothing like prons

    Cons

    They have a poor managerial skills,one can be on zero hours for years,does not appreciate employees ,works as a ward hostess management will prefer throwing food away than giving to employees,

    Advice to Management

    Top management has to make frequent visits to their sites to interact with employees

  8. "Assistant Hospitality Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Compass Group UK & Ireland full-time (More than 3 years)

    Pros

    Great career opportunities, ability to work in multiple venues and travel between UK and Ireland if working in Sports and Leisure Division

    Cons

    If working with events - you have no personal life due to crazy hours, a lot of casual employees who aren't easy to manage because of the lack of experience.

    Advice to Management

    Be open-minded and remember that people will always be willing to do more if they feel appreciated. Other than that - I believe the company has great managers on board!


  9. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group UK & Ireland part-time

    Pros

    Casual basis, could accept or reject work easily if it did not suit me
    Got hired with zero work experience, which was very useful when looking for more regular jobs as I now had some experience.

    Cons

    Very hectic, disorganized working environment

    Advice to Management

    More structure around teams


  10. "Indifferent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Assistant in Birmingham, England (UK)
    Current Employee - Finance Assistant in Birmingham, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Compass Group UK & Ireland full-time (More than a year)

    Pros

    Compass is a large company where there are opportunities to progress. You will also be surrounded by talented and friendly people.

    Cons

    Depends where you work and who your manager is for you to progress quickly.

    Advice to Management

    Have a more structured progression plan that everyone is aware of.


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