Compass Group USA Reviews | Glassdoor

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Compass Group USA Reviews

Updated February 21, 2018
542 reviews

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3.6
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Compass Group USA CEO Gary Green
Gary Green
190 Ratings

542 Employee Reviews

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Pros
  • The company provides great benefits and good compensation (in 28 reviews)

  • Supportive in all aspects including work life balance (in 12 reviews)

Cons
More Pros and Cons

  1. "Food Service Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service Director in Raleigh, NC
    Current Employee - Food Service Director in Raleigh, NC
    Recommends
    Approves of CEO

    I have been working at Compass Group USA full-time (More than 8 years)

    Pros

    Great network a lot of possibilities

    Cons

    if you have a crappy Senior Manger you are pretty much in a bad place for any advance


  2. "Great Company, Tough Clientele"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compass Group USA full-time

    Pros

    Great management and great spot to grow

    Cons

    Customers are demanding and unappreciative

    Advice to Management

    Keep listening to employees

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Food and Nutrition in Orlando, FL
    Former Employee - Director of Food and Nutrition in Orlando, FL
    Recommends
    Positive Outlook

    I worked at Compass Group USA full-time (More than 5 years)

    Pros

    Compass a great company that gives all the tools and more to be successful.

    Cons

    There really is any cons that I can think of except there is not a whole lot of opportunity in the great Orlando Area.

    Advice to Management

    Need to get more contracts in the great Orlando Area.


  4. "Payroll Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Compass Group USA full-time (More than 3 years)

    Pros

    Enjoyed my coworkers. Managers were open to helping me take on new positions. Annual raise.

    Cons

    Depending on season & hired temp/student workers, work hours would be greater than 40.


  5. "pros & cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef Manager in Columbia, SC
    Current Employee - Chef Manager in Columbia, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Compass Group USA full-time (More than a year)

    Pros

    Hands down the schedule, especially when compared to restaurants.

    Cons

    The crazy amount of "paperwork" and tracking that's done. I get that this is a large company and at some units there is enough people to assign all the different tasks too, but I'm a small chef/manager unit and at times it seems that I'm having to spend too much time at my desk instead of taking care of clients. Most of the time I'm able to manage my time so as to pull it off, but I can only imagine how bad it could get if I didn't do that.

    Advice to Management

    Relax on all the required tracking and inputting.


  6. Helpful (2)

    "Much good, proceed with caution."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Compass Group USA full-time

    Pros

    Great people overall, drive to innovate, ability to impact.

    Cons

    Burns people out with more than one job to do, new HR leader is not inspiring followership, lacks compassion and communication skills.

    Advice to Management

    Don't compromise the success and culture that have driven Compass to consistent and outstanding growth over the past several years.


  7. "Too many Job Titles to Name."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compass Group USA full-time (More than 5 years)

    Pros

    Great benefits. Room to grow within the company.

    Cons

    10 hours plus are long days.

  8. "Do not apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Lake Forest, IL
    Former Employee - Cashier in Lake Forest, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Compass Group USA full-time (Less than a year)

    Pros

    benefits and weekend off

    Cons

    you even have to pay for your lunch.

    Advice to Management

    Please care about the people who work there and stop trying to push them to the limit. Also, listen what they are saying. All managers should help out.


  9. Helpful (2)

    "Micromanaged, yet highly inefficient (Payroll Dept)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Specialist in Charlotte, NC
    Former Employee - Payroll Specialist in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Compass Group USA full-time (More than a year)

    Pros

    *Food is a plenty
    *Parking is decent

    Cons

    *Too much micromanagement, and not enough room for employees to create common sense solutions to their daily tasks

    *Antiquated businesses processes and red tape completely strangle productivity. Management pays no attention to this, as their solution to this problem is to work more.

    *Job growth is slow, as you're pigeon held to the same monthly tasks and functions.

    *No merit bonuses, only receiving raises that do not meet inflation.

    *No incentive to do above and beyond, as management offers no incentives to do so.

    Advice to Management

    Management needs to open their ears and use common sense when it comes to smart business processes. Quit micromanaging the things that do not matter, and think big picture. Meager 1-2% raises with no merit bonuses leaves you with employees that will do just enough to get by. Lighten the stuffy atmosphere and bring casual attire that food buy has to CUSA.


  10. "Interesting Journey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Charlotte, NC
    Current Employee - Operations Supervisor in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Compass Group USA full-time (More than a year)

    Pros

    Fun work environment with lots of opportunities for growth within the company.

    Cons

    Poor decision making.
    Not enough consistency from employees.
    Lack of accountability.

    Advice to Management

    There should always be an equal combination of great leadership and ability to perform excellent work.


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