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Compass Group USA

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Compass Group USA

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Compass Group USA Reviews

3.6

65% would recommend to a friend

(1588 total reviews)

CEO Gary Green

Gary Green

76% approve of CEO

Ratings by category

3.8

Diversity & Inclusion

3.6

Career Opportunities

3.5

Compensation and Benefits

3.4

Culture & Values

3.4

Work/Life Balance

3.1

Senior Management

Ratings distribution

5 stars

24%

4 stars

29%

3 stars

25%

2 stars

11%

1 star

10%

What people are saying about Compass Group USA

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Used to be a caring company that was great to work for and had good benefits.(in 131 reviews)
  • "Great people and place to work(in 66 reviews)
  • "A good work life balance(in 30 reviews)
  • "Many opportunities for learning and developing in role(in 22 reviews)
  • "Good coworkers sometimes(in 20 reviews)
Cons

Ratings by Demographics

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Found 1,588 of over 2K reviews

Updated Dec 4, 2023

    1. 5.0
      Jul 25, 2023
      Hospitality
      Current Employee, more than 1 year
      Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful community of like-minded individuals who share the same passion to serve in the Sports & Entertainment industry.

      Cons

      I personally find joy in my work with Compass Group and have little complaints. My only observation is the turn over in management.

      1. 5.0
        Dec 4, 2023
        Staff Accountant
        Current Employee
        Minneapolis, MN
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Very chill and laid back

        Cons

        Don’t get bonus in first year

      2. Join the Compass Group USA team
        See Our Latest Jobs
        1. 4.0
          Dec 1, 2023
          Regional Chef
          Current Employee, more than 8 years
          Los Angeles, CA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Excellent company for upward mobility, great for someone that likes change

          Cons

          Sometimes the people you work with don't have the leadership experience required for their role

          1. 4.0
            Nov 14, 2023
            Graphic Designer
            Current Employee
            Charlotte, NC
            Recommend
            CEO Approval
            Business Outlook

            Pros

            -Most of the time I feel like work/life balance is valued -A large company with a lot of resources to grow, situated in a growing city -A large network of diverse people with DE&I a great focus in our trainings

            Cons

            -The same cons as you would experience at any other company -The company is large so your day-to-day experience will probably largely depend on how you get along with your team

            1. 1.0
              Nov 8, 2023
              Executive Chef
              Current Employee, less than 1 year
              Phoenix, AZ
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Schedule is good on the surface, but as a salaried manager, expect to be pulled in at a moment’s notice to put out a fire someone else started.

              Cons

              Managers do not have employees best interest in mind. People are just utilities, not humans. A culture of fear keeps managment in line and this is aggressively passed on to subordinates. Promises aren’t kept. Inefficiency runs rampant. Revolving door for staff is practically part of their core values. Compass is a corporation that truly lives by “Too big to fail”.

              1. 3.0
                Nov 27, 2023
                Director of Catering
                Current Employee, more than 8 years
                Charlotte, NC
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Hiring from with-in Promotion Opportunities

                Cons

                Low employee morale Little Staff recognition

                1. 4.0
                  Nov 21, 2023
                  Supervisor
                  Former Employee, more than 3 years
                  New Orleans, LA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  I left and came back and they had no issues with it. Was even able to negotiate higher pay

                  Cons

                  Worked at a university so was closed for summer, holidays, exc

                  1. 1.0
                    Dec 2, 2023
                    Clinical Dietitian
                    Former Employee
                    Tyler, TX
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    I have nothing good to say

                    Cons

                    Unprofessional management at this facility.

                    1. 3.0
                      Nov 21, 2023
                      Executive Assistant
                      Former Employee, more than 5 years
                      Washington, DC
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Remote/Hybrid Work, Able to travel

                      Cons

                      No Bonuses, No Raises or Promotions

                      1. 1.0
                        Jul 10, 2023
                        Bartender
                        Former Employee, more than 1 year
                        Romulus, MI
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        If you complain alot or are of the male gender you can get whatever you want!

                        Cons

                        Management is a nightmare, they do not know what they are doing, promote chaos and enjoy employees that bring chaos to work, they go against health codes, SOP's and THEY JUST DON'T CARE. They are usually m.i.a, and don't count on any support if you have any issues that hinder you from doing your job, and you can count on having to deal with the most unbelievable issues, it's shocking!!!

                      Viewing 1 - 10 of 1,588 Reviews
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                      Compass Group USA Reviews FAQs

                      Compass Group USA has an overall rating of 3.6 out of 5, based on over 1,648 reviews left anonymously by employees. 65% of employees would recommend working at Compass Group USA to a friend and 60% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Compass Group USA employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Compass Group USA. This rating has improved by 3% over the last 12 months.

                      65% of Compass Group USA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Compass Group USA 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Compass Group USA to be coworkers, career development, benefits and the cons to be senior leadership, culture, management.

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Marketing Manager

                      Based on your experience, what preceded the job offer email: have you received that relatively fast, or you’ve been waiting in silence? For how long?

                      1
                      0 Comments

                      Underwriter

                      Had an interview today and at the end recruiter asked if I was interviewing with another company I was honest and said yes I currently have an offer already with another company. Should I have said that? Worried it may hurt my chances with the interview process going forward.

                      2
                      3 Comments

                      Co-founder

                      Many people are getting ghosted during the interview process these days so I started https://ghosts.fyi to track companies that regularly ghost. Let me know if you could see this being helpful during your job search!

                      10
                      1 Comment

                      Glassdoor has 1,648 Compass Group USA reviews submitted anonymously by Compass Group USA employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group USA is right for you.