Compassion International Reviews | Glassdoor

Compassion International Reviews

Updated April 29, 2017
16 reviews

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3.0
Star Star Star Star Star
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Jimmy Mellado
3 Ratings

16 Employee Reviews

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Pros
  • Everyone works toward the same goal, which is releasing children from poverty in Jesus' name (in 16 reviews)

  • This company is committed to helping other people around the world who are struggling to meet the basic necessities of living (in 6 reviews)

Cons
  • Work/Life balance can be difficult (in 5 reviews)

  • Lack of communication, lack of direct engagement with leadership, bureaucracy and inability to get decisions from leaders (in 3 reviews)

More Pros and Cons

  1. "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Colorado Springs, CO
    Current Employee - IT Project Manager in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compassion International full-time (More than 10 years)

    Pros

    Great Ministry
    Wonderful leadership
    Flexibility of a startup in many areas
    If it benefits kids they will find a way to do it.
    They truly treat employees as family

    Cons

    Work/Life balance can be difficult
    They seem to screen out people for reasons that seem to me to be discrimination
    They are not open to people in public facing roles who are not visually appealing.
    It can be a little exclusive in their attitudes. Our disabled friend applied more than 100 times and once they found out he was disabled they never even called his references. He know works in a similar role for a Fortune 100 company and is doing great there. I think Compassion can be hard for people who are not traditional types of candidates to be considered. I would not recommend disabled people or those with involuntary absences from the workforce apply here. They will not fairly consider you

    Advice to Management

    Think outside the box more often and seek to see the value and potential in non-traditional people.
    Keep praying
    Keep serving


  2. Helpful (14)

    "Used to be a great place to work, now it's just average."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Colorado Springs, CO
    Former Employee - Analyst in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Compassion International full-time (More than 5 years)

    Pros

    Compelling mission, nice office, probably more good managers than not.

    Cons

    Too many layers in the structure. Managers with a few direct reports, reporting to senior managers with one direct report, reporting to a director, senior director, vice president, senior vice president. People assigned to the special project but trying to manage their "regular" job and not doing that very well. Management out of touch with the worker bees. I remember when former president Wess Stafford knew everyone's name.

    Advice to Management

    Take a good look at who is actually doing the work. These people have good ideas. Invest as much $ and effort into your people as you invest in outside consultants, Gallup, etc.


  3. Helpful (4)

    "Compelling mission, opportunities to improve"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Compassion International full-time (More than 5 years)

    Pros

    The mission is tremendously compelling.

    Cons

    Functional leadership needs to improve, among other.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    "Nice place to work, be careful though ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Colorado Springs, CO
    Former Contractor - Anonymous Contractor in Colorado Springs, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Compassion International as a contractor (More than a year)

    Pros

    Unlike so many Fortune 500 companies, Compassion genuinely cares about their employees by providing a solid work-life balance, professional and spiritual growth opportunities and supports employees facing personal and family issues. Benefits and facilities are terrific. Connection to the mission is excellent with anniversary trips to countries that sponsor children. Compassion is true to their mission to release children from poverty and is making a significant difference in children's lives.

    Cons

    Unfortunately, the environment is still more a ministry, consensus-based slow decision-making organization. Accountability and clear lines of authority and responsibility are unclear or lacking. Their Christian-only hiring policies limits the pool of candidates and the expertise and experience of the staff is reflective of this issue. The organization is management heavy with many managers only having one - three direct reports and Directors with on average 5 - 20 reports. There is also an under the covers severe passive-aggressive atmosphere in some parts of the organization, for example IT.

    Advice to Management

    For Compassion to attract and retain high quality staff, hiring policies regarding religious beliefs and affiliation need to be reviewed and relaxed. The management structure and decision-making process needs to be redesigned to meet the needs of this fast growing company, reducing and/or removing the consensus-based decision-making approach. Passive-aggressive behavior should not be tolerated. The new management under Jimmy Mellado is moving in the right direction on some of these issues. Time will tell.


  6. Helpful (5)

    "Great Purpose, poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Colorado Springs, CO
    Former Employee - Analyst in Colorado Springs, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Compassion International full-time (More than 5 years)

    Pros

    in the field, Compassion really does what it says it does. I've been to a couple of the 3rd world projects and the work is amazing. Pay is excellent for a non-profit. Many smart folks work at Compassion. the weekly chapel times are always good.

    Cons

    Management doesn't trust the employees enough, this causes a revolving door of the best talent. IT wastes far too much money.

    Advice to Management

    You hire the best, and then don't listen to them.


  7. Helpful (3)

    "Great mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Colorado Springs, CO
    Current Employee - IT Manager in Colorado Springs, CO
    No opinion of CEO

    Pros

    Very laid back atmosphere and they value family

    Cons

    Very poor IT leadership, lack of accountability and ownership at the leadership level. Leadership seems very disengaged in day to day knowledge. Lack of resources. Want to be world class IT organization on a Non-profit budget

    Advice to Management

    Need stronger leaders who are willing to get their hands dirty and learn what the real issues are. Can't travel all over the world and yet have no clue what's going on in your organization. Grace is great but people need to be accountable and it starts with leadership.


  8. "Great Mission"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Great mission of child sponsorship

    Cons

    Alot of people working evenings, weekends, vacation, and holidays to keep with the large amount of work


  9. Helpful (6)

    "Needs work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great cause. Great program strategy. Many good things about working at Compassion.

    Cons

    Overly competitive culture often causes individuals and teams to compete with each other for credit and prominence. Very hierarchical culture leads to top leaders being over-rewarded. Overemphasis on growth and numbers make this ministry feel more like a commercial business.

    Advice to Management

    Be more modest and humble. Don't overstate the percentage of donations that are used for "direct" child program ministries. Find a way to reduce the hierarchy system--this doesn't seem compatible with the character and teachings of Christ.


  10. Helpful (5)

    "Great Mission, needs better leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compassion International full-time (More than 3 years)

    Pros

    The mission, co-workers, good work-life balance, fair compensation for a non-profit

    Cons

    Lack of communication, lack of direct engagement with leadership, bureaucracy and inability to get decisions from leaders

    Advice to Management

    Use the talent you have instead of always hiring consultants


  11. Helpful (12)

    "Wondering when..."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compassion International full-time

    Pros

    We care deeply about Compassion

    Cons

    Please Please...Answer the question below

    Advice to Management

    Wondering when the Leadership Team will finally lead by example in this...GET members that I admire seek openness and transparency. Yet...the Big Secret remains. Staff cannot participate in the Willow Creek Summit. An incredible staff development opportunity, one where last year, get 500 employees participated at Satellite locations...yet this year.."no...go at your own cost...must take personal time off to do it."
    This event that has been so beneficial...that was facilitated by our own President...suddenly, the entire organization is expected to say...OK...so the event, that we actively participated in for the last 12 years...and has been so encouraging and helpful to staff...is now off limits.
    Someone...Jimmy, The GET, The Board needs to provide an explanation.
    I don't want to accuse...please understand that. Leadership has no right to ask for trust of the staff if they are not willing to be open and honest with us.


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