Competence Call Center "multicultural" Reviews | Glassdoor

Competence Call Center Employee Reviews about "multicultural"

Updated Jun 13, 2019

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Found 51 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
35%
Approve of CEO
Competence Call Center CEO Christian Legat
Christian Legat
15 Ratings
Pros
  • "The people are awesome (multicultural culture)(in 3 reviews)

  • "Team Leiter und Projekt Manager sind offen(in 3 reviews)

Cons
  • "Poor training, really bad and humiliating attitude by the managers and team leaders(in 3 reviews)

  • "(in 2 reviews)

More Pros and Cons

Reviews about "multicultural"

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  1. Helpful (4)

    "Incompetent managers. Ok work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Essen, North Rhine-Westphalia
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Competence Call Center full-time for more than a year

    Pros

    Building and accommodations are fine. Modern environment and free snacks. Located close to city center. Nice multicultural environment. Decent pay. Depending on the language.

    Cons

    Rotating shifts and working weekends can get very exhausting and there was no guarantee of having to consecutive days weekend in a row. Managers without experience make it impossible to effectively raise complaints or improve the situation

    Advice to Management

    Make sure the people you appoint to manager positions are actually competent or at least have some experience.

    Competence Call Center2019-05-07
  2. "Great Company to gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Manager 
    Recommends
    Positive Outlook

    I have been working at Competence Call Center full-time for more than a year

    Pros

    Very friendly environment and multicultural work space with down to earth management

    Cons

    the Shift rotations may be the only cons for the firm

    Competence Call Center2019-03-03
  3. "A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Media Content Moderator in Barcelona
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Competence Call Center full-time for less than a year

    Pros

    - The people are awesome (multicultural culture) - The work is interesting at times - It keeps you up to date with everything happening in the world - The salary is good - Very good benefits - A good working environment - The training is good and delivered by skilled trainers who know what they are doing and motivates you - Everybody helps everybody - I love that we have 5 minutes break every hour as this...

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    Cons

    Vacation can be tricky to apply for, often denied and some kind of restricted, but that's a small "price" to pay since everything else is working very well. As long as you are flexible regarding times to take the vacation, this is not a problem. It's actually the best place I've worked at in Barcelona. I do not really have any cons working here at the moment as I'm very satisfied. The only thing that can be a bit "hard"...

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    Advice to Management

    Continue the good work and I'm sure thing will get even better!

    Competence Call Center2018-12-22
Found 51 reviews