CompuCom BUSINESS SYSTEMS SPECIALIST Reviews | Glassdoor

CompuCom BUSINESS SYSTEMS SPECIALIST Reviews

3 reviews

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BUSINESS SYSTEMS SPECIALIST

3.0
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CompuCom Chief Executive Officer Dan Stone
Dan Stone
0 Ratings

Employee Reviews

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Pros
Cons
  • Raises are very hard to come by, no raises for years (in 141 reviews)

  • No annual performance or cost of living increases (in 38 reviews)

More Pros and Cons

  1. Helpful (2)

    "Incident Mgr and Problem Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BUSINESS SYSTEMS SPECIALIST in Dallas, TX
    Former Employee - BUSINESS SYSTEMS SPECIALIST in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (More than a year)

    Pros

    Learned alot, good manager who listens and not a micro mgr. helps you get things done

    Cons

    Pay is low for what is being asked to accomplish. top Level Leadership changed so there were drastic trickle down change with no road map or transition plan communicated employees and clients. I had Clients calling me asking whats going on.

    Advice to Management

    review your US pay scales, let people know whats going on.


  2. Helpful (4)

    "Excellent opportunity for starting a career, but hard to see benefit for seasoned professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BUSINESS SYSTEMS SPECIALIST in Dallas, TX
    Current Employee - BUSINESS SYSTEMS SPECIALIST in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time (More than 5 years)

    Pros

    * Easy to get in the door
    * Relatively quick advancement if you're driven
    * Tend to hire from within
    * Employer-paid training/certification opportunities (used to be - not as much lately)
    * Generous amounts of vacation time
    * Open to working remotely in roles where it is possible

    Cons

    * Compensation is not even remotely competetive
    * Feels very disorganized and chaotic
    * Constant fire-fighting - often feels like there is no long-term planning at all
    * Lots of corporate bureaucracy and positioning between managers
    * Cost of living and working there (benefits being removed or reduced) constantly rising, salary increases minimal if at all

    Advice to Management

    * Reverse the trend of taking merit increases, benefits and perks away from employees while expecting more from them. It leads to burnout and extremely poor morale.

  3. Helpful (4)

    "Go somewhere else!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BUSINESS SYSTEMS SPECIALIST in Dallas, TX
    Current Employee - BUSINESS SYSTEMS SPECIALIST in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    We have never ending change to challenge you as we grow into whatever it is the senior executives think we should be. While the regular employees don't necessarily agree with the goals, it certainly provides plenty of opportunity to stretch yourself if you find challenging projects to work on.
    Management is quite flexible regarding remote work allowing employees to work from home on a regular basis. This may not apply to all areas of the company but is certainly a benefit in the IT organization.
    Culturally, it's a happy place. Despite the fact senior management makes boneheaded decisions making employees feel like no one cares about them, the majority of the employees are happy and easy to get along with.

    Cons

    Dealing with the stupidity that is senior management. Acquisitions that make sense on paper but are ineffectually managed in their execution. Lack of clear decision making and direction. A retention bonus plan that is absolutely pathetic. 15 years of service gives you enough points to buy some piece of junk from an on-line store that's worth about $45 retail. $45 for 15 years of service. Unbelievable.
    Pay is below average for the level of skill and job requirements. Lack of resources to get tasks completed in a timely manner. Too many conflicting requirements without clear direction from senior management about which should be addressed first.

    Advice to Management

    Force the field management to follow corporate guidelines. Enforce at least some standardization in the products and services that we sell. Remember that YOU cannot succeed without the rest of the employees buying into and supporting your vision. Remember that YOUR success depends entirely on the staff and that YOU can't make the company work all by yourself.