CompuCom Reviews in Cleveland, OH | Glassdoor

CompuCom Cleveland Reviews

2 reviews

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Cleveland, OH

1.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
CompuCom Chief Executive Officer Dan Stone
Dan Stone
0 Ratings

2 Employee Reviews

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Pros
  • Allows remote work from home depending on contract you work under (in 43 reviews)

  • Excellent benefits and work/life balance (in 42 reviews)

Cons
  • No raises in 3 years even though the promise of a raise was given multiple times (in 133 reviews)

  • No annual performance or cost of living increases (in 39 reviews)

More Pros and Cons

  1. Helpful (3)

    "Find another job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Technician in Cleveland, OH
    Former Employee - Field Technician in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (Less than a year)

    Pros

    Working from home that is all I can think of

    Cons

    The management will expect you to work 24/7
    Very little support from other technicians
    Putting at least 200 miles on you car a day

    Advice to Management

    Realize people do have a personal life and cannot be dedicated 24/7 to your cause .


  2. "I have worked 2 jobs for this company and both were a logistical nightmare."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - PC Technician in Cleveland, OH
    Former Contractor - PC Technician in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom as a contractor (Less than a year)

    Pros

    If you like being frustrated,overworked, underpaid and under appreciated and enjoy working on jobs with little supervision or no planning and Management does not seem to care then this job is right for you.

    Cons

    First I worked with Compucom on a bank project, , Instead of having a experiened technician to lead us, we all took turns being lead persons. Then the imaging software never worked so of the user's data never copied over and tech support you would call in and leave a voice message and they would call you back. We spent more time fillling out paperwork then what we did setting up computers. The second job I had to work was doing inventory on printers I was told that this job would only take a week ,the building was about the size of an aircraft hanger bay (2,500 square feet) It took a lot longer than a week and I was terminated by the because I could not inventory 20 printers in a day, how could you with all of the paperwork and procedures that you had to do before you could move on to the next printer and with such a large area to cover as well?

    Advice to Management

    The CEO and the Management staff have unrealistic job expectations and do litle or no planning on these jobs. Someone thought that we could inventory printers in a week at a office building were we had a lot of ground to cover a building the size of an Aircraft Hanger Bay with 3-4 office floors and 2 other buildings. On the bank project, we did not have enough people to do the project and no Lead Techncian to lead us.


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