CompuCom Reviews in Minneapolis, MN | Glassdoor

CompuCom Minneapolis Reviews

Updated March 23, 2017
20 reviews

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Minneapolis, MN

2.4
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CompuCom Chief Executive Officer Dan Stone
Dan Stone
3 Ratings

20 Employee Reviews

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Pros
  • collaborative environment, flexible work/life balance (in 44 reviews)

  • Allows remote work from home depending on contract you work under (in 43 reviews)

Cons
  • No raises in 3 years even though the promise of a raise was given multiple times (in 137 reviews)

  • No annual performance or cost of living increases (in 37 reviews)

More Pros and Cons

  1. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Analyst in Minneapolis, MN
    Current Employee - Support Analyst in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employees have plenty of support from management staff and piers.

    Cons

    I didn't see anything thing to complain about with this company as i have had a really great experience while working with this organization

    Advice to Management

    keep up the good work


  2. Helpful (2)

    "Avoid this company if like raises!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer II in Minneapolis, MN
    Current Employee - Network Engineer II in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time (More than 8 years)

    Pros

    Decent training, OK benefits, not much more!

    Cons

    Almost no chance for career advancement, NO raises, NO bonuses, very poor compensation for the amount of work expected.

    Advice to Management

    Loosen the purse strings and give your employees yearly raises....or at least bi-annual bonuses. Try communicating with the employees.

  3. Helpful (7)

    "Please share the wealth with the folks generating it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Analyst in Minneapolis, MN
    Current Employee - Technical Support Analyst in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time (More than 8 years)

    Pros

    Good work environment at corporate campus setting.

    Cons

    Not much support from management. Lowball starting wage and one raise in 8 years so small that it could be considered an insult.

    Advice to Management

    Please consider annual raises. The attitude you have toward any increase in compensation is a testament to CEO callousness. It DOES hurt our company.


  4. "Desktop Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook

    I have been working at CompuCom full-time (More than 5 years)

    Pros

    Nice people and work environment.

    Cons

    Low pay and never any raises.

    Advice to Management

    Give people raises once in awhile.


  5. "Materials Handler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Materials Handler in Minneapolis, MN
    Current Employee - Materials Handler in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CompuCom full-time (More than 3 years)

    Pros

    We are given plenty of autonomy to do our jobs, and our boss trusts us with the responsibility. The work isn't overly demanding.

    Cons

    There have been no pay increases since I was hired. I was told not to expect one for seven years.

    Advice to Management

    Show your employees that you value them by, at the very least, keeping up with our changing cost of living.


  6. Helpful (2)

    "Deskside Support - Contracted to 3rd party"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Technician II in Minneapolis, MN
    Former Employee - Desktop Support Technician II in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I was able to work for a Fortune 500 company, as a contractor, which was a great experience. The other guys on my team were great and I really liked our SIM (who we reported to since we didn't have a Team Lead on site). Benefits weren't bad, I'd say they were on par with other companies I have worked for.

    Cons

    I did not receive a raise during the time I was employed by CompuCom. I took on more responsibilities, advanced in position, created tools used across multiple sites, and had a great annual review but none of that translated into CompuCom valuing me any more then when I just was starting with them. Based on other reviews and from what I have heard about from others it sounds like the situation I was in was far more common then it should be.


  7. "Systems Integration Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Integration Manager in Minneapolis, MN
    Current Employee - Systems Integration Manager in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CompuCom (More than 5 years)

    Pros

    Supporting a large corporate environment for Ameriprise with many complex and challenging technical projects

    Cons

    No room for growth or promotion within the CompuCom organization

    Advice to Management

    I am a technically experienced Project Manager

  8. Helpful (5)

    "Morale is low, let's skip raises again."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Engineer in Minneapolis, MN
    Former Employee - Desktop Support Engineer in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I worked at CompuCom full-time (More than 5 years)

    Pros

    Ample vacation provided - more than most companies.

    Cons

    6 years without a raise - company wide. Executive committee sent out an email on a Monday reporting record profits, and followed it up with an email 3 days later stating margins were too tight for raises yet again that year.

    Advice to Management

    Work to provide your employees with a reason to work for you - morale is an issue with CompuCom.


  9. Helpful (1)

    "Run, don't walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - IT Project Coordinator in Minneapolis, MN
    Current Contractor - IT Project Coordinator in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CompuCom as a contractor (Less than a year)

    Pros

    Flexible hours, no micromanagement, most employees are friendly and laid-back, and you have the option to work from home on occasion. Business casual dress vs. business professional attire and casual Fridays. Work in downtown right next to several relatively expensive parking ramps and bus stops.

    Cons

    Most of the workforce are contractors and are in a six month contract-to-hire position. They often make it seem like you will be hired on, but they don't retain most of their workforce. When they do decide to keep an employee, they often offer them a salary well below what they were making as a contractor, thus driving away some of our best talent. The turnover is very high due to this, particularly in certain departments. Since CompuCom works onsite for other companies, they are at the mercy of someone else's purse strings. Upper management often refers to employees as resources. Resources, not people or employees. This just shows you how much they value their employees!

    I guess it depends on who you are and your preferences, but most of the workforce (85% or more) is compromised of men and most are 40+ years old. Most of the women who work there, are often in support roles and tend to be older. Due to to this demographic, it tends to make the workplace "an old boy's club," kind of atmosphere.

    There are a ridiculous amount of meetings here. They are usually Web Ex meetings vs. in person meetings. I feel that people often get dragged into meetings that have nothing to do with them.

    Advice to Management

    Stop calling your employees "resources." Your employees are more than just that. Stop losing your best talent because you aren't willing to pay them what they deserve. Also, how many meetings do you really need to have? They are often a waste of time that prevent people from doing actual work. Only invite people to meetings that actually affect them.


  10. Helpful (2)

    "No raise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Support Analyst in Minneapolis, MN
    Current Employee - Desktop Support Analyst in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at CompuCom (More than 5 years)

    Pros

    Paid cert. Friendly working environment.

    Cons

    No raise in three years in a row.

    Advice to Management

    What really drives the company should be treated respectively. Techs are the base of any outsource business. No merit increase or any kind of motivation - no raise for company


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