CompuCom Reviews | Glassdoor

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CompuCom Reviews

Updated January 19, 2018
1,423 reviews

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1,423 Employee Reviews

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Pros
  • collaborative environment, flexible work/life balance (in 46 reviews)

  • Allows remote work from home depending on contract you work under (in 45 reviews)

Cons
  • Raises are very hard to come by, no raises for years (in 147 reviews)

  • No annual performance or cost of living increases (in 36 reviews)

More Pros and Cons

  1. Helpful (2)

    "Poor Business Model"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Plano, TX
    Former Employee - Former Employee in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (Less than a year)

    Pros

    Paid time off is a plus. Ability to work remote.

    Cons

    Poor medical benefits, 401K only matches 50% up to 3%. Continually outsources work to Mexico for poor quality and cheap labor. Management - incompetent

    Advice to Management

    If you value your employees they will value the company. Management has no desire to create a positive work environment.


  2. Helpful (2)

    "Good for short term experience, bad for long term career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Desk Team Lead in Louisville, KY
    Former Employee - Service Desk Team Lead in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (More than 3 years)

    Pros

    Will hire almost anyone who can complete a drug screening

    Benefits start day one of employment but their quality goes down every year

    Cons

    Most workforce is poorly trained or completely unqualified making things harder for those who are qualified

    Pay is below industry standard and company does not adjust the pay of current employees if they raise the rate they hire people in at, which leaves experienced people making in some cases several dollars per hour less than new incoming people

    Advancement opportunities are almost non-existant

    Management is poorly trained

  3. Helpful (4)

    "Was a great Company, not so much anymore: just say no to this place...(unless you are desperate)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Delivery Manager in Charlotte, NC
    Former Employee - Service Delivery Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (More than 10 years)

    Pros

    Great people, good place to gain experience.

    Cons

    CEO/Senior mgmt team is a joke. They do not value employees or lead their organizations with class and integrity. They overstate and misrepresent CompuCom’s abilities to clients. The pay inequity between men and women in similar job positions with similar experience is appalling. Perhaps one of the most demoralizing experiences over the last several years were the almost monthly “new VP” announcements..... we didn’t need more VPs, we just needed leaders with integrity and real experience.

    Advice to Management

    None: advice and experience are not appreciated here. When you try to inform management of issues, they don’t want to hear it, and they definitely do not want to understand the problem(s) because if they understand, then they need to become responsible for fixing those problems and no one in senior management at this company actually wants to fix known issues.


  4. Helpful (7)

    "Low Morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time

    Pros

    Close to home and hours are ok

    Cons

    Benefits are terrible. Very stingy company and is not forth coming with promotions and increase but forces one person to do the job of 4 people. Employee Morale are beneath the ground.

    Advice to Management

    Treat people the way you want to be treated. Show appreciation when associates go above and beyond the call of duty. Remember you are just an employee too.


  5. Helpful (1)

    "No Raises in 5 Years . No Retirement or Pension Plan 1.5% 401K match"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Jacksonville, FL
    Current Employee - Technician in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at CompuCom full-time (More than 3 years)

    Pros

    Steady Employment 40 hours a week

    Cons

    401K is Terrible for Employee Matching contribution is only 1/2 % on first 3 % contributed

    Advice to Management

    Value Employees more by increasing matching 401k and adding a C.O.L.A . cost of living adjustment each year !


  6. "Great place to learn and grow !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive culture, opportunity, innovation, environment

    Cons

    continue to grow but focus on core values


  7. "Decent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CompuCom full-time

    Pros

    Co-workers are excellent to work with. Management does not micro-manage.

    Cons

    Needs to have better compensation and benefits

  8. Helpful (2)

    "Not a company to work for if you have a family."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Desk Analyst in Louisville, KY
    Former Employee - Service Desk Analyst in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CompuCom full-time (More than a year)

    Pros

    Met a few good friends there
    Easy job to put on a resume as "Experience"

    Cons

    If you have a family don't even bother they'll look for any excuse to fire you
    Management is awful, and incompetent who only look out for themselves
    Benefits are well below industry average
    Company will work you to death, and continue to add on responsibility without offering up similar compensation for it
    A lot of brilliant folks leave after a year or two when they realize Compucom doesn't appreciate them.
    Highschool esque enviornment, Gossip, Poor professionalism, People littering bathrooms or drawing awful symbols on walls.

    Advice to Management

    Fire the entire management staff, and offer good compensation to people that actually will give a damn otherwise this company will continue to tank.


  9. Helpful (3)

    "Experienced? Run away."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom (More than a year)

    Pros

    If you are just starting in IT, CompuCom is okay to start at. You can get some experience and time under your belt.

    Cons

    Sub-standard pay. We are not talking $1-5/hr under the market value, but $8-16/hr under market value. Example: $16/hr in Mineapolis CompuCom versus $24-30/hr at competing companies hiring for IT.

    Benefits were not much, but at least they existed for fulltime positions. Unfortunately, their bare minimums plus sub-standard pay could add up to a financial crisis real quick. So you may be better off dying rather than going to the ER when you are stroking.

    Advice to Management

    Good luck providing quality service when your native English-speaking employees are demoralized and your non-American employees don’t give a crap about your clients’ security.


  10. "Awesome company to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CompuCom full-time

    Pros

    Management too good, Company expanding, Great Internal Job Oppurtunities, NIce Employee engagement initiatives

    Cons

    Nothing I can think of


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