CompuCom Reviews | Glassdoor

CompuCom Reviews

Updated May 22, 2017
1,258 reviews

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Full-time Part-time

1,258 Employee Reviews

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Pros
  • Allows remote work from home depending on contract you work under (in 43 reviews)

  • Excellent benefits and work/life balance (in 42 reviews)

Cons
  • mediocre pay; no raises; when I started with the company, overtime was plentiful (in 131 reviews)

  • No annual performance or cost of living increases (in 39 reviews)

More Pros and Cons

  1. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Analyst in Houston, TX
    Current Employee - Technical Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CompuCom full-time (More than 8 years)

    Pros

    Allows remote work from home depending on contract you work under. Very flexible hours.

    Cons

    not a lot of room for salary growth.

    Advice to Management

    create more merit based bonuses in lieu of raises if salary is to remain constant through out tenure.


  2. "Desktop Support Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Support Technician in Grove City, PA
    Current Employee - Desktop Support Technician in Grove City, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CompuCom full-time (Less than a year)

    Pros

    Great Client to work For - Quality People

    Cons

    Travel Distance to Job is over an Hour


  3. Helpful (3)

    "Forceful Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time (More than 3 years)

    Pros

    There are legitimately no pros to working at this place. You'd be better served working any other call center job, even Charter.

    Cons

    Never any upward growth.
    Never expect a pay raise.
    Never expect training.
    Never expect hard work to be recognized.
    Never get settled in, they will force you out of a position to demote you, and give you a pay cut. (Current situation)
    Management is absent and a joke.

    Advice to Management

    Reward hard working individuals that keep your million dollar contracts instead of throwing them under the bus and treating them like trash under your penny loafers.


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  5. "Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications Technician in Houston, TX
    Former Employee - Telecommunications Technician in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (More than 10 years)

    Pros

    It's a job. They pay you to work.

    Cons

    No pay rasies, insurance has goten worse, mangemnt only cares about the bottom line, they discriminate, they don't have your back, PC dominates everything

    Advice to Management

    Stand up for your employees, do a good job for the customer but remeber they are not always right especially when it comes at the expence of your employees


  6. Helpful (4)

    "Horror SHOW"

    Star Star Star Star Star
    Former Employee - Customer Service in Philadelphia, PA
    Former Employee - Customer Service in Philadelphia, PA

    I worked at CompuCom full-time (More than a year)

    Pros

    well it was a paycheck

    Cons

    - no backing you up if colleauge with mental rage issue attacks u verbally 3 times
    - boss attacks u with private messages on social media and makes threats ( true story )
    - won't fire an employee if they sit and watch youTube all day and watches everyone else work.

    Advice to Management

    Sometimes wearing a suit and tie and talking the talk doesn't make you a stable person - you are a paper thin company with big time law suits most likely on horizon


  7. "Network Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Technician in Schenectady, NY
    Current Employee - Network Technician in Schenectady, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CompuCom full-time (Less than a year)

    Pros

    newer employee and so far found that management is great, they do not micro manage. My office is filled with hard workers

    Cons

    only 2 weeks vacation to start. I have not found any cons yet

    Advice to Management

    none


  8. Helpful (1)

    "While Training your. Let go. A.K.A =fired?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Corpus Christi, TX
    Former Employee - Field Service Technician in Corpus Christi, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (Less than a year)

    Pros

    At first they give you some and i do some ideal your are working.

    Cons

    While training your fired .

    Advice to Management

    Do not tell us we have the dream job and not train or at lest let finish training before you cut our head off on chopping block. Bad karma.


  9. Helpful (2)

    "no progress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Deskside Support in Miami, FL
    Current Employee - Senior Deskside Support in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CompuCom full-time (More than 3 years)

    Pros

    Easy going
    fast pace
    can learn a lot

    Cons

    No raises after two years.
    Horrible insurance(high deductible)

    Advice to Management

    Give raises


  10. Helpful (1)

    "Avoid this company if like raises!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer II in Minneapolis, MN
    Current Employee - Network Engineer II in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time (More than 8 years)

    Pros

    Decent training, OK benefits, not much more!

    Cons

    Almost no chance for career advancement, NO raises, NO bonuses, very poor compensation for the amount of work expected.

    Advice to Management

    Loosen the purse strings and give your employees yearly raises....or at least bi-annual bonuses. Try communicating with the employees.


  11. Helpful (3)

    "#1 worst company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Windows Server Engineer in Bentonville, AR
    Current Employee - Windows Server Engineer in Bentonville, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time (More than 3 years)

    Pros

    Good team leads. Fair team managers (though good luck getting them to show up). Good place if you like pain.

    Cons

    Everything from poor middle-upper management, cluelessness of reality, major staffing issues, no raises or incentives to just overall disrespect to the employee plague this company. As if that isn't bad enough they email new policies weekly that you 'auto accept' which only takes from employees and gives to the company.

    Advice to Management

    Start by actually taking some responsibility for the HORRID decision making. Try actually taking care of your employees instead of hitting em with a stick. Or just quit and commit suicide on public tv to try to regain your honor.


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