CompuCom Employee Reviews | Glassdoor

CompuCom Reviews

Updated February 24, 2017
1,175 reviews

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1,175 Employee Reviews

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Pros
  • Occasionally can work from home (in 39 reviews)

  • Decent paycheck, work life balance (in 38 reviews)

Cons
  • mediocre pay; no raises; when I started with the company, overtime was plentiful (in 121 reviews)

  • Rampart favoritism, no merit/yearly/cost of living raises (in 38 reviews)

More Pros and Cons

  1. Helpful (4)

    "Compucom has lost its magic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead L2 Ops in Bentonville, AR
    Former Employee - Team Lead L2 Ops in Bentonville, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (More than 5 years)

    Pros

    Loved my work, loved my team.

    Cons

    Management, Pay, Raises were far too slow to get. no other compensation options for most technical people, easy to get stuck in a rut, limited promotion options - lots of playing favorites.

    Advice to Management

    treat your talent better than you treat yourselves now.


  2. Helpful (2)

    "You are stuck at the First Client Location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Analyst - Regional Team Lead in Saint Louis, MO
    Former Employee - Field Service Analyst - Regional Team Lead in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CompuCom (More than 5 years)

    Pros

    As long as the client likes you, your job is secure.

    Cons

    Compucom never moves you to anoementther client unless you are in management


  3. Helpful (3)

    "CompuCom is on the way down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Project Manager in Chicago, IL
    Current Employee - Principal Project Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time (More than 5 years)

    Pros

    used to be a great place to work - not any more

    Cons

    Company is not closing any deals. they are going through mass layoffs. they do not care about employees any more.


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  5. Helpful (4)

    "Sr. Product marketing manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Charlotte, NC
    Current Employee - Senior Product Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CompuCom (Less than a year)

    Pros

    Need to quit as soon as possible..

    Cons

    Company has money hungry employers. Wish I would have never applied for position.awful place to work . Find work elsewhere.

    Advice to Management

    Find some real management ...


  6. Helpful (4)

    "Run away! Poor Company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - One SIte Service Technician in Milwaukee, WI
    Current Employee - One SIte Service Technician in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time (More than 10 years)

    Pros

    Good salary, vacation, great people (Back in the day... 10 Years ago)
    In 2015 CompuCom call all the Techs and told us they were changing the pay structure (cutting wages) everyone took a 24% pay cut. They offered a 6 weeks pay if you did not like it and wanted to leave.

    If you are just starting out and need help getting industry CERTs - This is a good way to build a resume and get CERTs.

    Cons

    Not much support from management. Lowball starting wage and one raise in 10 years so small that it could be considered an insult (no raises in the last 3 years).
    Employee morale, benefits gradually declined, lack of work life balance, demanding work load coupled with undervalued compensation. Don't expect company appreciation through raises (cost of living or otherwise). Healthcare options went down the tube to minimums, while costs grow in the real world. Perks and bonus are out the window unless you are 'connected'.

    Advice to Management

    Return to the standards that you had in 2007, raises, PTO (w/ Roll over), tuition remission benefits, and return the work life balance it used to be. The company will flourish and the employees will be happier better production, better employee stability!


  7. Helpful (3)

    "Used to be Great!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager IV Times Over in Dallas, TX
    Former Employee - Manager IV Times Over in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you are just starting out and need help getting industry CERTs - This is a good way to build a resume and get CERTs. The PEOPLE that Do the job every day in the field and on projects are the talent.. the rest of the pencil pushers forget that fact every day. The People that do the grind every day that you work with are the biggest PRO in the company.

    Cons

    Don't expect company appreciation through raises (cost of living or otherwise). Healthcare options went down the tube to minimums, while costs grow in the real world. Perks and bonus are out the window unless you are 'connected'.

    Advice to Management

    Sell off the company to someone like HP or Dell that can build on what folks still care about - Good Service! Because in the last few years, this company has forgotten what made it a great place to work... and ONLY feel like covering their own collective butts for the holding company..


  8. Helpful (2)

    "Money Hungry Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Analyst in Dallas, TX
    Former Employee - Quality Analyst in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    The company was good 10 years ago. After 3 sales, It paid Bills and the hours were decent.

    Cons

    In love with outsourcing jobs offshore to get cheaper pay. No raises in eight years, no bonuses. Rifd anyone who disagreed with them.

    Advice to Management

    Stop being money hungry and all about profit. Take care of the agents, they are the ones who make you the money.


  9. Helpful (3)

    "no $$$"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Los Angeles, CA
    Current Employee - Field Service Technician in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CompuCom (More than 3 years)

    Pros

    none, zero, nada, well there are weekends off

    Cons

    no $$$ - contract dollars went to top

    Advice to Management

    reward employees


  10. "Desktop support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Managers were great, got to work with great people.

    Cons

    Benefits were not really that great

    Advice to Management

    None


  11. Helpful (4)

    "No Salary Increases"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mount Prospect, IL
    Former Employee - Anonymous Employee in Mount Prospect, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CompuCom full-time (More than a year)

    Pros

    I was fortunate to work through CompuCom at a client site where the conditions were good and the people were friendly and professional.

    Cons

    There has not been any raises given to anyone in the past eight years.



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