CompuCom Reviews | Glassdoor

CompuCom Reviews

Updated September 21, 2017
1,361 reviews

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1,361 Employee Reviews

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Pros
Cons
  • Raises are very hard to come by, no raises for years (in 141 reviews)

  • No annual performance or cost of living increases (in 38 reviews)

More Pros and Cons

  1. Helpful (11)

    "Fake reviews for improved ratings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time (More than 3 years)

    Pros

    The individual contributors. The people are the ones who make the job enjoyable. Management sucks and the Executive "Leaders" are anything but leaders.

    Cons

    Where do I begin. Communication - non-existent. Executive team thinks associates are stupid and we can't figure out what is happening. Information came out in the media about Pomeroy merging with CompuCom and the CEO calls a meeting to tell everyone to not listen to the rumors and that CompuCom was acquiring the other business. Clearly rhat is a lie as CompuCom financials SUCK and Pomeroy is excelling. Then, it is a known fact that the Plano office will be closing. No one will address it yet all the associates there already know that come January, they will be out of a job. CEO doesn't want to announce as he doesn't want to have to pay retention bonuses. The organization is a joke and to bribe people to post positive reviews is icing on the cake.

    Advice to Management

    New leaders are needed. Best thing that can happen to CompuCom is it is acquired by another company with real leadership.


  2. Helpful (1)

    "Big Boy Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CompuCom full-time (More than 8 years)

    Pros

    if you like being in charge of your future this is the company for you...
    Great People industry experts
    Collaborative working opportunities
    this is a place for professionals in your field

    Cons

    NOT a place for slackers
    if you can't be positive in challenging times don't work here
    this is not a place for selfish people

  3. Helpful (4)

    "Desktop Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at CompuCom full-time

    Pros

    Access ofTraining for another certification

    Cons

    Not a great company to work for. No raises in salary . No room for growth.


  4. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deskside Support Technician in Jacksonville, FL
    Former Employee - Deskside Support Technician in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CompuCom full-time (More than a year)

    Pros

    Top quality clients. Good benefits. Management easy to work with

    Cons

    Company, sometimes, seems to not go to bat for the employee. Opting, instead, to cave to the client rather than defend the employee

    Advice to Management

    Remember, although the client needs to be appeased as much as possible, it is the staff, you employ, that make the client relationship possible. The employee, sometimes, gets hurt in the process.


  5. Helpful (5)

    "Horrible leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Technician in Hillsboro, OR
    Former Employee - Service Technician in Hillsboro, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CompuCom full-time (More than a year)

    Pros

    Hour long lunch. Amazing coworkers

    Cons

    Lots of infighting, team leads are not professional, in fact they are very petty. The workload for the pay does not match up with other contract companies. The turnover at the RS6 site is the highest I have ever seen.

    Advice to Management

    Stop trying to get employees to side against each other. Pay those in the hardest positions better, not worse. then perhaps you can keep people longer.


  6. Helpful (2)

    "Bait & Switch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I T in Paulsboro, NJ
    Former Employee - I T in Paulsboro, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (More than a year)

    Pros

    3 - 11 shift is very good

    Cons

    No Actual I.T. Work
    Packing & Moving Boxes Non-stop
    Micromanagement
    No Room For Advancement
    Low Morale

    Advice to Management

    Do not lie to new hires


  7. Helpful (1)

    "Not Really Part Of the Team"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CompuCom full-time

    Pros

    Good work environment at the client site. Good team around me.

    Cons

    Felt like I was on an island. Over promised on deliverables to client

  8. Helpful (1)

    "Great company to work for; on the move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Solutions Architect in Charlotte, NC
    Current Employee - Senior Solutions Architect in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CompuCom full-time (More than a year)

    Pros

    Very flexible and friendly staff.

    Cons

    On the Tech Zone side of things, you have to remember, this is essentially a startup. If you need every detail accounted for and ironed out, you are in the wrong place. If you enjoy being a part of building something, and yes that means working without direction quite often, this is the place to be. I would call this a pro, but I know others who haven't experienced working for a startup or a small business that can't seem to deal with chaos. There's no place to hide, but, on the flip side, you will shine if you put in the effort!

    Advice to Management

    Keep the path going towards MSP. You CANNOT fail at this business if you treat the customers right, and so far you get that.


  9. Helpful (4)

    "Stay away from this company!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Technician in Springfield, OR
    Former Employee - Desktop Support Technician in Springfield, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (More than a year)

    Pros

    This company does not have any

    Cons

    Was told by my Direct sups that since we lost the contract that we would be paid for all unused earned vacation. That was a lie. Corporate stated we were misinformed AFTER the contract was done and we were no longer employed by them, that we did not qualify for our paid Vacations and refused to pay us what is owed.

    Advice to Management

    Understand your employees are the Face of your company. Communicate with them, keep them informed and do not feed them false information.


  10. Helpful (1)

    "Fun at first no growth opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Audio Visual in Atlanta, GA
    Former Employee - Audio Visual in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CompuCom full-time (More than 5 years)

    Pros

    Low stress. Worked at GE with great people. Good job if you enjoy down time. People were very appreciative of the help I provided.

    Cons

    No training was ever provided. Not much interaction with other employees in the same position. Never given any raises or bonuses in 5 years.


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