CompuCredit Reviews | Glassdoor

CompuCredit Reviews

32 reviews

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32 Employee Reviews

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  1. "Best place I have ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at CompuCredit full-time (More than 5 years)

    Pros

    Great Management, plenty of opportunities and a lot more

    Cons

    Management did not meet their promises regularly

    Advice to Management

    Great Work


  2. "Mixed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Operations in Atlanta, GA
    Former Employee - Director Operations in Atlanta, GA
    Doesn't Recommend

    I worked at CompuCredit full-time (More than 5 years)

    Pros

    Operations/Customer Service was a great place to execute on high-value ideas and initiatives with little red tape and be recognized for initiative and hard work. Management did a great job of creating an optimal environment within Operations and cross-functionally where possible to deliver results.

    Cons

    Intra-department politics & related business ineffectiveness not addressed by Senior Management. Diversification of core business to improve stability.

    Advice to Management

    Senior Leadership was not trusted, probably due to being too disconnected from employees. Value people and their ideas. Understand what's going on closer to the front lines. Build trust. Actively and intentionally engage people, remove roadblocks, empower each department, and your employees will drive success for you.

  3. "It's better to work in this company's core business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Quality Assurance Analyst in Atlanta, GA
    Current Employee - Software Quality Assurance Analyst in Atlanta, GA
    Approves of CEO

    I have been working at CompuCredit full-time (Less than a year)

    Pros

    Lot's of business initiatives and groups which starts within the company which are trying to develope value added services.

    Cons

    The more stable jobs are within the company's core business

    Advice to Management

    Transfer employees between business units to keep them working for you


  4. "Good place to work but they closed the collections area due to lack of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Atlanta, GA
    Former Employee - Collections Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCredit (More than 5 years)

    Pros

    good pay per hour and great schedulle

    Cons

    be able to achieve the montly collection goals

    Advice to Management

    none


  5. "I was satisfied with my years of service"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Team Manager in Atlanta, GA
    Former Employee - Collections Team Manager in Atlanta, GA
    No opinion of CEO

    Pros

    It provided with a stable job for 9 years. I did not have any plans to leave.

    Cons

    The benefits package could have been better as far as paid time off and sick leave. I didn't like them being rolled in to one package.


  6. "Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    No opinion of CEO

    Pros

    Company culture is helpful and everyone is willing to help. The benefits and salary was excellent!

    Cons

    Business dress daily even on Fridays. Upper management sometimes not forth coming about changes

    Advice to Management

    Implement employee opinions and address concerns early on


  7. "Collections Representative at CompuCredit"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in North Wilkesboro, NC
    Former Employee - Collections Representative in North Wilkesboro, NC
    Doesn't Recommend
    No opinion of CEO

    Pros

    CompuCredit offers a lot of flexibility as far as working full time or part time. There are also different shifts that you can work which allows a lot of people to work and a lot of new jobs offered in the area.

    Cons

    Working on subprime credit cards and collecting was terrible. The people you are collecting from have the worst credit possible and it's hard to get them to pay. You are compensated on how many people you can get to pay thier past due credit card.

    Advice to Management

    Offer more advancement opportunities and training for employees. Stop sending all the jobs overseas, no one wants to hear from somone from overseas.

  8. "Compucredit is a good place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Wilkesboro, NC
    Current Employee - Operations Manager in Wilkesboro, NC
    Recommends
    No opinion of CEO

    Pros

    Full authority to work and manage the way you think best, looking for results, so long as you don't break the law, do anything immoral or unethical.

    Cons

    Compucredit just outsourced most of its credit card work off shore, so the company is downsizing. It's sad, because the work the in-house call centers did was outstanding, especially dealing with their subprime portfolio.

    Advice to Management

    Make the deal....let people plan their future....


  9. "Working at CCRT"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The people are the best. Everyone works very well together.

    Cons

    Communication is not very good between management and employees. The business units don't communicate with each other.

    Advice to Management

    Keep your employees more informed on what is going on. Each of the department heads need to talk with each other.


  10. "great place to work a few years ago but not now"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    open door policy with all management, friendly and young staff, fast-paced environment, flexible hours and work-life balance, competitive salary

    Cons

    management used to have quarterly meetings about status of the company until a couple years ago when major layoffs began and the meetings stopped as well as all communication within the company, letting employees go without sufficient knowledge transfer

    Advice to Management

    take note of employees who are becoming less available and praise employees who are always available


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