Computer Aid Reviews | Glassdoor

Computer Aid Reviews

Updated September 12, 2017
154 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Computer Aid President Tony Salvaggio
Tony Salvaggio
77 Ratings

154 Employee Reviews

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Pros
  • Good work life balance for all employees (in 10 reviews)

  • Very friendly and inviting work environment (in 8 reviews)

Cons
  • Unsalaried employees get no paid time off (in 4 reviews)

  • Low pay, no executive guidance, can not stray from a matching suit although clients did, unethical (in 6 reviews)

More Pros and Cons

  1. "Great community, innovative thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate in Allentown, PA
    Current Employee - Corporate in Allentown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Aid full-time (More than 10 years)

    Pros

    Family business atmosphere fosters caring environment and mutual respect.

    Cons

    Salaries are not typically competitive in the NY area.


  2. "Low Pay, No Benefits at All"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Gives you some customer service experience and people skills. Thats about it

    Cons

    Poor management, technology failed daily and for a tech company that shouldnt happen. Terrible pay and no possibility for bonuses and terrible employee retention, maybe 3 months at best.

    Advice to Management

    Commit to the representatives. Offer better options for bonuses.

  3. Helpful (1)

    "Business Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Computer Aid full-time

    Pros

    Used to be flexible, not anymore

    Cons

    Poor pay and overworked


  4. "Programming Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computer Aid full-time

    Pros

    You learn a lot during your time there.

    Cons

    Sometime disorganized with the tasks you need to complete.


  5. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Deve in Harrisburg, PA
    Current Employee - Web Deve in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Aid full-time (More than a year)

    Pros

    Plenty of experience to be had.

    Cons

    Pay is rather underwhelming for the field and location.


  6. "Overall a good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Aid full-time (More than 8 years)

    Pros

    Good work life balance for all employees

    Cons

    Pay scale is off balance

    Advice to Management

    Listen to those who are actually doing the work and pay accordingly


  7. "Mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Chicago, IL
    Current Employee - Business Analyst in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Computer Aid full-time (More than a year)

    Pros

    Flexible schedule and predictable work ! Other than that zero perks. I don't see anything positive ! They have good work from home policy

    Cons

    Chicago management do not care for their employees . I been working for them for past two years and they didn't even have a formal yearly review . Management is full of themselves and do not invest anytime in their employees . It's all about how to get a job done cheaply ( never bothered about quality ) . There is no career growth here ! They plainly don't invest time on their employees .

    Advice to Management

    Please stop talking about yourself and please keep the channel of communication open . Invest in your employees ! Encourage employees to perform better

  8. "Really good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Chicago, IL
    Current Employee - Business Analyst in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Computer Aid full-time (Less than a year)

    Pros

    Fair pay, good benefits, upper management is friendly, work culture is respectful and people are helpful and nice

    Cons

    None. Its a good company


  9. "Helpdesk Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Computer Aid full-time

    Pros

    Get's your foot in the door but not a lot of room for growth as there isn't much room for growth.

    Cons

    No real raises. They extend your contracts indefinitely to avoid giving you full benefits. Not really supposed to be a long term career unless you find yourself in a management situation.

    Advice to Management

    They are open about this format so they expect turnover. Just don't take it personally and try and get as much out of it as you can. They do help to harbor professionalism and are client focused so you can learn some good habits as long as you don't resent your position if you find yourself stagnating. If you're unhappy they would prefer you to go and they genuinely want you to succeed.


  10. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer/Analyst in Allentown, PA
    Current Employee - Programmer/Analyst in Allentown, PA

    I have been working at Computer Aid full-time (More than 10 years)

    Pros

    People come to this company and stay a long time because it is a nice place to work. Management that I've worked for has been fair and the work is interesting. Benefits are awesome.

    Cons

    Not a tremendous amount of growth / training available.


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