Computer Aid Reviews | Glassdoor

Computer Aid Reviews

Updated January 5, 2019
183 reviews

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3.3
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Recommend to a friend
Approve of CEO
Computer Aid President Anthony Salvaggio
Anthony Salvaggio
95 Ratings

Employee Reviews

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Pros
Cons
  • "Little room for growth and feedback is minimal" (in 4 reviews)

  • "There are no cons other than the time difference in calls" (in 6 reviews)

More Pros and Cons

  1. "Excellent Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Manager was excellent cared a lot

    Cons

    Opportunities for development and training

    Computer Aid Response

    Dec 19, 2018 – Marketing Specialist

    Thank you for your feedback. CAI is committed to creating a healthy and productive workplace for all our employees, and we’re glad to hear about your experience.


  2. "Financially appropriate but limited technical challenges"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Diversity of companies for which to consult

    Cons

    Limited technical challenges and not state of the art

    Advice to Management

    Look for opportunities to push technology

  3. Helpful (1)

    "Low pay, no matching 401k, and no respect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Specialist in Center Valley, PA
    Former Employee - Applications Specialist in Center Valley, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Computer Aid full-time (More than 3 years)

    Pros

    I worked at a university in Center Valley through CAI. For the most part I did not have much communication with CAI. I did like my job very much and the people at the university who I worked with -- CAI had nothing to do with this part though.

    Cons

    Every year we received $1000 for a raise, whether or not you worked your tail off. No bonuses and no 401K match. Management has no clue what you actually do on the job site as responsibilities grow.

    Advice to Management

    Pay your employees a fair wage. You get the best work out of those who enjoy doing what they are doing. I enjoyed it but pay was to low. I would have stuck around for a little bit of extra money.


  4. "The benchmark for other companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Business Analyst in Long Beach, CA
    Current Employee - Business Analyst in Long Beach, CA

    I have been working at Computer Aid full-time (Less than a year)

    Pros

    It's the first time in my 25+ year career that a company recognized Veterans (Im a Veteran) the week of Veterans day by shipping us a small token gift. It's not so much the gist as the thought behind it. I hope I can hang onto this contract job as I am honored to be working for such a caring company.

    Cons

    No cons at this time

    Advice to Management

    nothing at this time

    Computer Aid Response

    Dec 19, 2018 – Marketing Specialist

    We work hard to create a workplace where people can deepen their skills, further their career, and contribute to the wider world. Thank you for your service to our Country.


  5. Helpful (1)

    "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Analyst in Newark, DE
    Current Employee - Service Desk Analyst in Newark, DE
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Computer Aid part-time (More than a year)

    Pros

    Very insightful company, you also learn a lot
    Can work from home

    Cons

    Pay is very low
    You stay stagnant

    Advice to Management

    Increase pay


  6. "Service Desk Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computer Aid full-time

    Pros

    flexible,no stress, friendly manager and peers

    Cons

    limited career path and development

    Computer Aid Response

    Dec 19, 2018 – Marketing Specialist

    Thank you for your insight.


  7. "MSP Practice."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Aid full-time

    Pros

    Good people. Solid compensation and well managed.

    Cons

    Depending on the group, you will not have much interaction with your managers.

    Advice to Management

    Need a layer of management between Director and on-site personnel.

  8. Helpful (1)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Allentown, PA
    Current Employee - Anonymous Employee in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Computer Aid full-time (More than 3 years)

    Pros

    Nothing is very positive to mention

    Cons

    No 401k matching
    Poor salaries
    Management keeps changing their minds on the direction of the company


  9. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Computer Aid full-time

    Pros

    Great leadership and a nice place to learn and work.

    Cons

    Not too many cons at CAI.

    Computer Aid Response

    Aug 24, 2018 – Marketing

    Thank you for your feedback. CAI is committed to creating a healthy and productive workplace for all our employees, and we’re glad to hear about your experience.


  10. "Great company with a community environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Computer Aid part-time

    Pros

    I am a part time employee but every time I come into the office, everyone is very friendly which creates a great work environment. Everyone is understanding that sometimes life gets in the way and they do a great job at accommodating and offering support. The projects and objectives are clearly defined and everyone is working towards making the company better.

    Cons

    No onsite food options, but other than that I have been very happy with CAI.

    Computer Aid Response

    Aug 24, 2018 – Marketing

    Thank you for your feedback. CAI is committed to creating a healthy and productive workplace for all our employees, and we’re glad to hear about your experience.