Computer Aid Reviews | Glassdoor

Find your next job here

Computer Aid Reviews

Updated February 1, 2018
164 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Computer Aid President Tony Salvaggio
Tony Salvaggio
85 Ratings

164 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • There are no cons other than the time difference in calls (in 6 reviews)

  • Underpay, no real raise, no paid time off, no room for growth (in 5 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Computer Aid full-time

    Pros

    Good People and pay and help you find new job if project is over

    Cons

    nothing much, need more management people with computer tec


  2. Helpful (1)

    "Business Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Easy going work environment with a good work/life balance. Nice people. Healthcare is great. Other coworkers are nice but very young and not experienced.

    Cons

    Bad projects. They offer advancement opportunities with no pay increase. No salary increases. No matching 401k. They have JR level people running the projects that don’t know what they’re doing.

    Advice to Management

    Stop letting JR level people run your projects.

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phila, PA
    Former Employee - Anonymous Employee in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Computer Aid full-time (More than 8 years)

    Pros

    Top notch company. A professional environment, both at HQ and remote, allowing for personal growth and achievement. Excellent management support and strong team bonds. Customer centric providing excellent services and products.

    Cons

    Somewhat limited opprtunity for advancement in comparison to a Fortune 500 Company, however, there are many advantages in not being an F500 firm.

    Advice to Management

    Continue the strong support of your teams and allowing the opportunity for achievement and recognition.


  4. Helpful (1)

    "Management does not tell the truth. Top management never leaves their office."

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Disapproves of CEO

    I worked at Computer Aid full-time (More than 5 years)

    Pros

    In a growth industry, though they are not growing.

    Cons

    Unethical. Management does not tell the truth. Top management never leaves their office.

    Advice to Management

    Hire someone to run business, family has very limited experience


  5. "*Good place to work*"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computer Aid full-time

    Pros

    Great support from Staff, amazing work environment.

    Cons

    No paid vacation for hourly employees


  6. Helpful (1)

    "Business Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager
    Former Employee - Business Development Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Computer Aid full-time (More than a year)

    Pros

    Great History, Good practices

    Cons

    New people have a hard time fitting in on the delivery side. The tenured sales people do not want the new people to be successful.

    Advice to Management

    Change out your regional management team with some perspectives on how to make work Fun, challenging and Collaborative.
    A yearly holiday party does not build a team.


  7. Helpful (3)

    "Need to Respect and Value Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Harrisburg, PA
    Former Employee - Business Analyst in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Computer Aid full-time (More than 3 years)

    Pros

    *Flexible Hours
    *Great employees
    *Stepping stone to a career

    Cons

    *PTO was okay - 2 weeks from 0-5 years then 3 weeks max. If you have a good relationship with a manager, you could get more vacation weeks. Otherwise "on paper" 3 weeks was the most you could get.
    *Salary was not competitive, they hire a lot of college grads who will accept lower pay and then do not offer opportunities for promotions
    *Little room for growth, once you're on a project, you're on it forever.
    *Constant changing environment, unstable
    *No set career pathing, no criteria to get to "the next level", ambiguous titles that do not translate to other industries

    Advice to Management

    Respect and communication are essential in any organization. When you forget about these, the good employees will leave. Listen to your employees and understand their perspectives. Stop focusing on "getting there", and focus on the journey. When you focus on the journey, you can better serve your employees and guide them through the change. You can communicate the changes in a way that helps employees understand that you care about them. No employee wants to feel like "just a warm body" or "a resource that can be replaced". Change impacts a lot of people, and pushing down the gas pedal without thinking about the impact will lose you a lot of good employees in the process.

  8. Helpful (6)

    "Employee of 5 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Harrisburg, PA
    Current Employee - Senior Software Developer in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Computer Aid full-time (More than 5 years)

    Pros

    Sr. people are paid well. Lots of freedom.

    Cons

    Computer Aid has no clue how to collect software specifications from customers. Requirements are ill-defined, if they are defined at all. Developers are blamed for implementing features incorrectly, even when the features are not defined. Sr. Developers are expected to act as first-level tech support. No 401k match. Everything is legacy code (seriously, some things haven't been updated since .NET 1.1). New developers are unleashed on the code with no direction, resulting in inconsistent code style, and duplicate code scattered everywhere. Once you are assigned to a project, your chances of ever moving to another project are slim to none.

    Advice to Management

    Sr. developers are leaving in droves, find out why, and fix those problems. Invest in your code base, and your employees. Buy tools that help developers be better developers. Start matching 401k contributions, this isn't the middle ages any more, not matching is practically unheard of.


  9. "Great Company to work with proven results"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Federal Sales in San Diego, CA
    Current Employee - Federal Sales in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Aid full-time (More than a year)

    Pros

    Remote working
    Management hands off
    Solution set products are proven

    Cons

    There are no cons other than the time difference in calls

    Advice to Management

    More GWACS are always needed


  10. Helpful (2)

    "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Job is not too stressful. Opportunities to be creative and think on your feet. Lots of philanthropy and giving back to the community.

    Cons

    Management is cheap. Policies and rules are inconsistent and unclear. Lots of variability depending on who your manager is. No company 401k match. Poor medical benefits.

    Advice to Management

    Make consistent policies across the organization. Cut any managers who refuse to adapt and comply.


Showing 164 of 202 reviews
Reset Filters