Computer Aid Reviews | Glassdoor

Computer Aid Reviews

Updated May 22, 2018
171 reviews

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3.2
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Computer Aid President Tony Salvaggio
Tony Salvaggio
89 Ratings

171 Employee Reviews

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Pros
Cons
  • Little room for growth and feedback is minimal (in 4 reviews)

  • There are no cons other than the time difference in calls (in 6 reviews)

More Pros and Cons

  1. "Professional, well-run organization - with heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate in Allentown, PA
    Current Employee - Corporate in Allentown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Aid full-time (More than 8 years)

    Pros

    Visionary management. Community involvement and "giving back". Professional environment.

    Cons

    No cafeteria on site.

    Advice to Management

    A broad perspective on global operations is vital to success in today's world.


  2. Helpful (2)

    "Private company, with limited opportunities to advance and progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Allentown, PA
    Former Employee - Anonymous Employee in Allentown, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Computer Aid full-time (Less than a year)

    Pros

    Worked with some good people at Computer Aid, Inc, over the years, but also with some questionable ones. The company used to be significantly better at providing training and advancement opportunities, but that waned in the last few years (at least from my perspective). The lower pay meant they generally kept people around longer than an average IT contracting firm, but that was also a sound business decision, in some cases. Flexibility of working offsite was a good bonus.

    Cons

    The pay was always under par, even for my relative skill set, and years of experience. Middle and upper management was good at selling, but had questionable ethics and interpersonal dynamics with employees. Eventually, you feel stuck on a government/state or another contract, and there is not a lot of ways out, depending on the skill set. Did not provide any outside educational incentives either, at least not on the employee level.

    Advice to Management

    Take care of people with good skills and potential. They are not always easy to replace. Be more merit based, and less local/state government hierarchy type, based.

  3. Helpful (1)

    "HR at CAI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The only pro of working at CAI is the flexibility. You can work from home if you need to and there won’t be many questions asked. The people are absolutely great to work with!

    Cons

    The HR Representatives are overworked, extremely under paid and under appreciated. HR Representatives are over worked constantly with no break in their work load and are over looked by management. The compensation for the Reps is extremely below market value.

    There is no 401k match and benefits are expensive. This isn’t a place to start a career. Just a stepping stone.

    Advice to Management

    Re evaluate the compensations for HR Reps, tell them thank you for their hard work.


  4. "Sr Programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Aid full-time

    Pros

    Good people, good environment and good bosses. They provide a fun place to work, interesting clients and a willingness to help one another. At times, I've worked hard but my boss was always sitting next to me willing to contribute.

    Cons

    We need more ping pong tournaments

    Advice to Management

    Continue what you're doing with helping the employees, helping the community and helping us to feel like a team. We appreciate the frequent events and celebrations, it makes us all closer.


  5. Helpful (3)

    "Chicago Office Sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    My coworkers are dedicated to get the work done. The office is easy to get to.

    Cons

    Management shows favoritism and doesn’t bother with the little people who earn the money so they can sit on their buts and drink wine in the kitchen. No raises. Expensive healthcare costs. If someone in management is reading this, you know it’s true.

    Advice to Management

    Be more professional and run the business. You aren’t here to drink wine and play ping pong.


  6. Helpful (1)

    "Boring job, boring people, motivation low."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Analyst in Newark, DE
    Current Employee - Service Desk Analyst in Newark, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Computer Aid part-time (More than a year)

    Pros

    It's a simple job but gets boring real quick. Work/life balance

    Cons

    Terrible pay, no benefits, culture is non existent, work is boring, no interaction with anyone in office. Little room for growth and feedback is minimal

    Advice to Management

    Team building, team meetings in person, performance reviews that actually happen, more variety in the job


  7. Helpful (1)

    "Decent job for the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Image Verifier in Boca Raton, FL
    Current Employee - Image Verifier in Boca Raton, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Computer Aid part-time (More than a year)

    Pros

    Easy work to make money

    Cons

    Work is monotonous and boring.

  8. Helpful (1)

    "Unfortunately, the company has gone from great to one sub- par at best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Computer Aid full-time

    Pros

    Community support in PA. Involved in autism to work program. Tony S. the former CEO started a great company 35 years ago.

    Cons

    Company roots are no longer priority. Dishonest business practices from Management. Not the company they used to be known for.

    Advice to Management

    Say what you mean, mean what you say. Support your employees and have integrity! Tony, I suggest you consider your decisions on the Managers you have leading your teams. What you created and Mike have gone downhill since Mike passed. You have lost some great leaders due to the lack of leadership from the top down.


  9. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Computer Aid full-time

    Pros

    Good People and pay and help you find new job if project is over

    Cons

    nothing much, need more management people with computer tec


  10. Helpful (1)

    "Business Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Easy going work environment with a good work/life balance. Nice people. Healthcare is great. Other coworkers are nice but very young and not experienced.

    Cons

    Bad projects. They offer advancement opportunities with no pay increase. No salary increases. No matching 401k. They have JR level people running the projects that don’t know what they’re doing.

    Advice to Management

    Stop letting JR level people run your projects.


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