Computer Aid Employee Reviews | Glassdoor

Computer Aid Reviews

Updated January 17, 2017
141 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Computer Aid President Tony Salvaggio
Tony Salvaggio
73 Ratings

141 Employee Reviews

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Pros
  • Good small scale IT services company with great cultural & work life balance (in 8 reviews)

  • As it relates to the work environment, there is a lot of good things happening on this front as well (in 8 reviews)

Cons
  • Low pay, no executive guidance, can not stray from a matching suit although clients did, unethical (in 6 reviews)

  • There are no cons to working for CAI (in 6 reviews)

More Pros and Cons

  1. "Great Stability"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Analyst in Newark, DE
    Current Employee - Service Desk Analyst in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This position provides stability for me

    Cons

    No pay increases for current position as Service Desk Analyst


  2. "Decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computer Aid full-time (More than a year)

    Pros

    Telecommute; prompt HR; decent benefits

    Cons

    Management disorganized; marketing division; not much vacation

    Advice to Management

    Structured growth plan for employees, expand benefits, work with young professionals


  3. "Good company to work for so far they are fair to their employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Technician in Wesley Chapel, FL
    Current Employee - Computer Technician in Wesley Chapel, FL
    Recommends
    Positive Outlook

    I have been working at Computer Aid (Less than a year)

    Pros

    I don't feel like i am being micro managed all the time

    Cons

    Not a lot of advancement training or career succession


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  5. "Tech Lead"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Computer Aid full-time

    Pros

    Great people to work with

    Cons

    Management style can be a challenge


  6. "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Systems Analyst in Whitehall, PA
    Former Employee - Business Systems Analyst in Whitehall, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Computer Aid full-time (More than 10 years)

    Pros

    In addition to the work, there are several opportunities for community outreach sponsored by the company. The company becomes part of the larger community.

    Cons

    There is a lack of standardization related to flexible work schedules. It is basically a one off negotiation each time for each person

    Advice to Management

    The company business units appear to be fragmented form the employee perspective. Addressing this will make the company more unified.


  7. "Anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethlehem, PA
    Former Employee - Anonymous Employee in Bethlehem, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Computer Aid full-time (More than 5 years)

    Pros

    The work life balance was nice. Also appreciate the events that are thrown at the corporate office. HR does a great job at coordinating the appreciation events and mixers. If you want to focus on your career- this is a great company to learn new skills in order to move on to better companies & opportunities.

    Cons

    A lot of the employees don't care about doing a great job. Extremely hard to find any inspiration here. Pay is well below the market rate. Corporate is being pulled in 1 million directions and they're not really sure what to do.

    Advice to Management

    Stop focusing on hiring D and C players and focus on offering competitive packages to bring on A players to really transform the company. Stop managing the corporate office like a family. You need to start managing them like a team. See HBR article and get some ideas.


  8. "Network systems management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to do your job on your own. They are not intrusive to your duties

    Cons

    Nothing really bad to say.

    Advice to Management

    N/A


  9. "IT contract"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Excellent pay, flex time positions. Keeps you interested with new challenges. Great company culture. Interview and hire process was very quick

    Cons

    Lack of communication at times from management. No formal training provided, will have to learn as you go. Possible long hrs...

    Advice to Management

    Be more clear in providing direction for your employees. Documentation should be up to date. More formal training needs to be provided


  10. "Sr. Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great people and varied job opportunities

    Cons

    Consultant positions so employment contingent on available contracts related to skill set.

    Advice to Management

    Experience has revealed that long time, loyal associates are not treated fairly when it comes to placement when contracts expire. Males are retained more than female employees. The other observation is relationships built with external people associated with contracts are considered for employment opportunities first, when they decide to exit their existing employer rather than hiring or promoting within. This seems to occur as a way of exploring other contract opportunities based on their existing and prior business relationships. This is discouraging for long time employees.


  11. "Decent place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Harrisburg, PA
    Current Employee - Senior Software Developer in Harrisburg, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Computer Aid full-time (More than 8 years)

    Pros

    The benefits are good. The pay is decent. There are many opportunities to learn from talented people. My experience with management has always been positive.

    Cons

    It is difficult to get off of a long term project once you're on it. This makes learning new skills difficult.

    Advice to Management

    Provide more opportunities for employees to learn new skills. Invest in updating aging applications.



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