Computer Futures Solutions Reviews | Glassdoor

Computer Futures Solutions Reviews

Updated January 4, 2017
44 reviews

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Full-time Part-time

3.6
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Computer Futures Solutions CEO, SThree Gary Elden
Gary Elden
21 Ratings

44 Employee Reviews

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  1. Helpful (2)

    "cheaters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Contractor in Dublin, Co. Dublin (Ireland)
    Former Employee - IT Contractor in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    nothing positive to say about

    Cons

    they robbed me in a daylight - I was working Good Friday and they refused to pay at all!

    Advice to Management

    give me my money


  2. Helpful (7)

    "Recruitment Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Consultant in London, England (UK)
    Current Employee - Recruitment Consultant in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can always count on the Senior colleagues will help you. Great team nights out, especially the Christmas party.

    Cons

    The management treat their staff like they are at school. You feel pressured on a daily basis and get shouted at in front of everyone if you make a mistake. For example saying the wrong thing on the phone, a spelling mistake or something simple as having papers on your window ledge.

    Contracted hours were from 08:30-17:30 - The management introduced longer worker hours so they could get more out of them employees, which meant staying till 19:00 / 20:00 or later on a daily basis. This was not optional, Your activity including call times were checked by the management in the morning and If they were not up to par you would be taken into a meeting room to discuss performance.

    If you arrived at 8:25am in the morning managers would look at you as if you were late!

    If you were a minute late from your lunch break you were shouted at and made feel small in front of other colleagues.

    New consultants had to cover evenings and lunches. This meant manning the phones while you eat over lunch, and additionally doing this from 17:30-19:00 once a week, which was a necessity.

    Your every email was checked, every job advert and calls were listened in to – This was not to help coach, but to pick on downfalls to discuss later.

    You were made to post fake job adverts to generate leads and speak to candidates about fake roles you are currently working on with a client.
    One occasion I was made to, post a fake advert, create a candidate shortlist to speak to about the fake role, get the candidates excited about it and then in a couple weeks tell them the role had been filled. Whilst speaking with the candidates I was made to extract information from them – ie: Other roles they have been put forward for or where else are they interviewing. I would then have to use this information to my advantage and send other candidates to the role they were interviewing for – making it even more competitive for the candidate. This was immoral and goes against life values, by putting someone elses opportunity at jeopardy.

    Definitely would not recommend this company to anyone.

    Advice to Management

    Stop treating your employees like we are kids or at school. Its demoralising and rude!


  3. Helpful (10)

    "Avoid at all costs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Computer Futures Solutions full-time (Less than a year)

    Pros

    Occasional dress down days, music in the office, party atmosphere
    Minimal pros when compared to other comparable Companies

    Cons

    Old school sales mindset.
    Typically you will work 10-12 hours per day
    Targets include:
    - 2-3 fake job adverts per day
    - 1500 e-mails per day
    Staff are insulting, racist, sexist and derogatory
    Management frequently threaten staff in the office
    Staff are encouraged to lie to clients and employees both on the phone and in official documentation.

    Advice to Management

    Management largely encourage the behaviour outlined above. Any advice would be ignored.


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  5. Helpful (8)

    "Have never known a worse management team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in London, England (UK)
    Former Employee - Recruitment Consultant in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Computer Futures Solutions full-time (More than a year)

    Pros

    Money can be good if you are making a lot of placements.

    Cons

    This company portrays that you are there to build you own business and be in control of your own money making opportunity... that's a lie. You are made to feel like a robot, the second you attempt to think out of the box and be the slightest bit entrepreneurial (which they claim to hire you for) You are taken off the floor into a room and told you are a problem and that you are setting a bad example.
    Social life? Forget it exists because if you attempt to leave the office before 8pm for even a gym class, all hell breaks loose. In this company you are a child and if you don't like it they will threaten to show you where the door is.

    This company has easily the worst management team ever assembled and their attitude stinks towards those who are not willing to spend their days sucking up to them.. But if you do have the time to follow management around like a puppy then of course things will be manipulated and you will in turn receive very special treatment such as premature and undeserved promotions.
    I would never recommend anyone work here.

    Advice to Management

    Learn how to treat people with respect.


  6. Helpful (5)

    "recruitment consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester City Centre, England (UK)
    Former Employee - Anonymous Employee in Manchester City Centre, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    commission structure is goo, everything else is not

    Cons

    Atmosphere very poor, Management team is ignorant and give deals to preferred people. Sneaky individuals. lack of support.


  7. Helpful (5)

    "Great people, terrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in Manchester, England (UK)
    Former Employee - Recruitment Consultant in Manchester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Computer Futures Solutions full-time (More than a year)

    Pros

    Great people (besides management), beers on fridays

    Cons

    Your working hours are 8:30-5:30 but if you leave at 5:30 you are frowned upon, you are expected to stay till at least 7-8, you are promised the world when you get this job and told you will be on 50+k a year within 2 years but the chances of that are slim to non. Management very sexist + racist, and quick to make judgement over something they have no clue about. Work/life balance is literally non existent, I would put my house on these great reviews have been written by management to balance out the negative ones.

    Advice to Management

    I dont know if its the people above management who put the pressure on management so I wouldn't like to directly target the management.


  8. Helpful (7)

    "Computer without a future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in London, England (UK)
    Former Employee - Senior Consultant in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I'm going to really struggle to fill this space. I honestly can not think of a decent word to say about them. I suppose the training is good, they will teach you the old school fundamentals.

    Cons

    Commission, micromanagement, immature, inconsistent, immutable, the list is endless. The fundamental problem with CF is that it is run by the dinosaurs who entered recruitment when you could send a dinner lady to a programming role and she would get the job. They were left behind around 5 years ago when reputable, service orientated recruitment companies over took them. Their whole business model is based around spot business. They will continually spam a very large database which has been built up over the years from naive consultants entering into the SThree world oblivious to the fact that they will pay you (without a doubt) the lowest commission structure available on the market. How do they get away with this? They're SThree of course. To put things in perspective your commission is based upon two things, revenue and average margin. A percentage on the revenue you make the company is the norm across the industry however average margin is something that SThree have decided to pass on to the consultant!? In a nut shell regardless of the revenue you make the company if it doesn't hit the over inflated and frankly extortionate fees they charge their clients then you do not get paid or get paid a minimal amount in comparison to what you make them. They are the only recruitment company who implement this, the rest are solely based on a percentage of your revenue. Not even the Senior Managers are able to explain this let alone the 20 year old employee from Essex who they just hired from Foxtons. When you look at SThree overall what you cant knock is their turnover - £500m+ Mostly accumulated through their international business's. Staff retention is abysmal, but who cares? Once you've realised how bad the commission is by that time you're making them 20k a month and will leave a solid client base for them to continue spamming. It would not surprise me if CF decided to rebrand, their reputation in the market is beyond repairable and will eventually be the end of them.

    Advice to Management

    If Senior Management spent less time swanning around in their Ibiza mansion villas and more time in sorting the mess they are in then it may be a different story. Good luck.


  9. Helpful (4)

    "Bullying, sexist and racist environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    I became extremely thick skinned and learn to multitask within an inch of my life.

    Cons

    Too many to mention. But main points...

    - lying to candidates about jobs and fake ads, then being told this is how its done, no room to question their methods or offer alternatives.

    - management shouting swear words and vulgar names across the office, to other consultants and other management members (this behaviour magically changes once senior staff members are in office).

    - long looong hours.

    - high school bullying / cliquey environment.

    - phycopathic culture from management, find it ok to lie and expect others to do the same, will hire and fire at will.

    -  If you are ok with deceiving the public through fake ads, being micro-managed within an inch of your life, witnessing office bullying and having management talking behind your back then this is the job for you. 

    - Most mentally challenging role Ive ever had. Constantly questioning myself, feeling paranoid that management are talking about me (which turned out to be true).

    - Everything is about money. Service comes a distant second.

    - The high flyers are obnoxious and able to swear and shout across the office, saying racist, sexist and homophobic comments, picking on other colleagues - thats the culture.

    - Even though you are contracted to certain hours they want you to start earlier and finish later.


  10. Helpful (30)

    "NIE WIEDER!" "NEVER AGAIN!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Praktikant Beratung in Frankfurt am Main (Germany)
    Former Employee - Praktikant Beratung in Frankfurt am Main (Germany)
    Doesn't Recommend

    (Translated from English)

    Pros

    * Die Büros haben eine tolle Lage und befinden sich in einem schönen Gebäude
    * Hier arbeitet ein junges Team und man muss beim Job nicht allzu viel nachdenken

    * Great office location
    * Office is in a nice building
    * Young team
    * Job where you do not have to think

    Cons

    Wo soll ich anfangen? Ich habe bei Computer Futures drei Monate lang gearbeitet. Der "Glamour" ihrer aggressiven Einstellungskampagne und die gute Bezahlung haben mich verlockt und ich war zu naiv, um die Wahrheit hinter ihren Lügen zu entdecken. Es war mir nach ungefähr drei Wochen klar, dass CF kein Unternehmen ist, für das ich arbeiten möchte. Die Arbeitsatmosphäre ist nicht gut, die Aufgaben, die man erledigt, sind langweilig, monoton und geradezu entwürdigend, und werden von der Geschäftswelt nicht respektiert. Darüber hinaus ist das Management extrem unprofessionell.
    Ich habe vor zwei Monaten gekündigt und arbeite nun in einem "normalen" Unternehmen, das im Vergleich zu CF absolut himmlisch ist.

    Die Arbeit bei CF beginnt um 8:30. Wenn Sie nicht um 8:00 da sind, werden Sie als faul angesehen, und Sie sollten gar nicht erst daran denken, eine Minute nach 8:30 im Büro zu erscheinen. Verspätungen werden nämlich absolut nicht akzeptiert und Sie werden von Ihrem Manager "bestraft", was bedeutet, dass Sie sich in der Mittagspause um die Telefone kümmern müssen.
    Um 8:30 gibt es eine Teambesprechung, bei der man seinen Tagesplan präsentieren muss, und es wird bis ins kleinste Detail (nämlich minutengenau) besprochen, was Sie an diesem Tag tun werden. Das ist relativ lustig, wenn man bedenkt, dass man jeden Tag mehr oder weniger die gleichen Aufgaben erledigt. Während dieser Besprechungen werden auch Ihre persönlichen KPI (Leistungskennzahlen) festgelegt. Ein paarmal am Tag (und wenn Sie Pech haben mehrere Male die Stunde) wird überprüft, ob Sie gerade das tun, was von Ihnen erwartet wird, und ob Sie Ihr Ziel erreichen. Üblicherweise werden diese Kontrollen in einem unfreundlichen Ton durchgeführt.

    Ab 9:00 Uhr beginnt der erste Teil des Tages, der sich bis 13:00 Uhr hinzieht. In 99 % der Fälle macht man Werbeanrufe und es wird erwartet (und natürlich auch überprüft), dass man mindestens 90 Minuten lang telefoniert. Bei den Anrufen handelt es sich sowohl um Kaltakquisen als auch um bestehende Kunden aus der Datenbank. Diese Art der Arbeit ist sehr frustrierend, denn die meisten Menschen, die Sie anrufen, möchten nicht von Ihnen angerufen werden und lassen Ihnen gegenüber auch keinen Respekt durchblicken (was ich verstehen kann, da es vorkommen kann, dass wir sie manchmal mehrere Male in der Woche anrufen).

    Von 13:00 bis 14:00 ist die Mittagspause, was aus meiner Sicht sehr unflexibel gestaltet ist. Sie sollten also besser um 13:00 hungrig sein, denn das ist die einzige Pause, die Sie während des Tages haben werden. Weitere Pausen sind nicht erlaubt. Wenn Sie Glück haben, können Sie sich mal ein Glas Wasser holen oder zur Toilette gehen, aber achten Sie darauf, dass Sie dafür nicht länger als drei Minuten brauchen.

    Um Punkt 14:00 Uhr – seien Sie bloß keine Minute zu spät! – beginnt die Nachmittagsschicht, die üblicherweise mit der Anwerbung neuer Mitarbeiter zugebracht wird. Es werden Bewerbungsgespräche geführt, Profile gesucht usw. Am Nachmittag muss man auch seine täglichen "Newsletter" versendet haben, mit anderen Worten: Spam verschicken. Das Ziel ist es, Lebensläufe an so viele Manager wie möglich zu versenden. In diesem Unternehmen werden Sie ausdrücklich dazu ermuntert, Ihre Kunden mit Spam zu überfluten (natürlich sieht man das hier nicht als Spam an, aber der Rest der Welt – darunter auch die verärgerten Kunden – sehen das anders).
    Natürlich brauchen Sie etwas, mit dem Sie Ihre armen Kunden zuspammen können. Normalerweise werden dazu Lebensläufe von Menschen genommen, die nicht wissen, dass ihr Lebenslauf durchs ganze Land gesendet wird. Manchmal sind auch Lebensläufe von Menschen dabei, die CF ausdrücklich untersagt haben, ihren Lebenslauf an irgendeinen Kunden zu versenden. Solche Bitten werden von CF jedoch ignoriert. Selbstverständlich werden alle Namen von den Lebensläufen entfernt, bevor sie ohne Rücksicht auf Verluste durchs ganze Land gesendet werden.

    Die Arbeit endet offiziell um 17:30 Uhr, aber denken Sie nicht einmal daran, dass Sie das Büro um diese Uhrzeit verlassen können. Wenn Sie das Büro vor 19:00 Uhr verlassen, werden Sie einige verdutzte Blicke ernten (um zu fair zu sein, sollte man erwähnen, dass CF seinen Mitarbeitern hin und wieder erlaubt, am Freitag auch schon um 17:30 Uhr Schluss zu machen).

    Es gibt so viele weitere Dinge, die mir an diesem Unternehmen nicht gefallen, dass ich darüber ein ganzes Buch schreiben könnte. Eine letzte Sache, die ich noch erwähnen möchte, ist, dass Computer Futures Teil einer Holding namens SThree ist. SThree verfügt über verschiedene Marken im Personalbeschaffungssektor, darunter Huxley Associates, JP Gray, Progressive, Real Resources, Orgtel u.a., und sie folgen alle dem gleichen Prinzip. Wenn Sie jemals von einem dieser Unternehmen angesprochen werden, sollten Sie sich in Acht nehmen!

    Where should I start? I worked at CF for 3 months. I got lured into the "glamour"and good pay of their aggresive recruitment campaign and was too naive to see the truth beihind their lies. It was clear to me after about 3 weeks that this is not a company I want to work. The work environment is not good, the work you are doing is boring, repetitous and downright degrading and not respected by the business world. In addittion to this, the management is extremly unprofessional.
    I have resigned about 2 months ago and am now working in a "normal" company which ich like heaven compared to CF.

    Work at CF starts at 08:30. You will be considered lazy if you are not there by 8:00, and do not considere coming even one minute past 8:30- ever. It is not accepted and you will get "punished"' by your manager meaning that you will cover the phones during lunchtime.
    At 8:30 a team meeting takes place, where you present you day plan and it is painstakenly discussed what you do that day- by the minute. This is pretty funny considering you more or less do the same thing everyday. During this meeting your personal KPI (Key performance Indicatiors) will be set. Several times a day (and if your unlucky several times an hour) you will checked if you are doing what you are supposed to be doing and if you will reach your target. This is usually acompanied by rude language.

    From around 9:00 till 13:00 the first part of the day starts. This is 99 out of 100 times canvass calling- it is expected that you are on the phone for at least 90 minutes and this ofcourse is also checked. Calls will be either cold or existing clients from the database. This is usually rather depressing work most people you call do not want to be called by you and do not respect you.(which I can understand, as we sometimes end up calling them several times a week)

    at 13:00 til 14:00 you have a lunch break. This is totally inflexible so you better be hungry at 13:00, because this is also the only break you will have during the day. No other breaks are allowed- if you are lucky you can get a glass of water or go to the toilet- but make sure you keep it under 3 minutes !

    at 14:00 sharp- and dont be one minute late! the afternoon "'shift" begins, which usually deals with the recruitment side of the job- interviewing people, searching for profiles etc. In the afternoon you also have to do your daily "mailshot" which is basically another word for spam. Aim is to send CVs out to as many managers as possible. In this company you are activly encouraged to spam your clients. ( ofcourse they dont see it as spaming, but the rest of the world does, including the annoyed clients).
    Ofcourse you need something to spam your poor clients with- these are typically CVs of people who do not know that their CV is being send around the country, and sometimes even CVs of people who have explicitly told us they do not want cf to send out their cv to anyone. This is ignored. Ofcourse all names are removed from the CV - and then their are ruthlessly send around the country.

    Work officially end at 17:30, but dont EVER think you will be able to leave the office at that time - if you leave before 19:00, you will get strange looks.( ok to be fair exept on fridays, there they allow you to leave at 17:30 every now and then)

    There are a lot of other things I do not like about this company, I think I could write a book about it. One last thing I wanted to share with you, is that computer futures is part of a holding called sthree. Sthree has a lot of recruitment brands including Huxly associates, JP gray, progressive, real resources, orgtel and others, and they all operate the same way. If you are ever approached by one of these companies beware!!!

    Advice to Management

    1. Geben Sie Ihren Mitarbeitern mehr Freiheiten – insbesondere die Arbeitszeiten müssen flexibler gestaltet werden 2. Einer der Unternehmenswerte ist Respekt. Meiner Ansicht nach ist dieser Respekt jedoch nirgends im Unternehmen anzutreffen, stattdessen sind Beschimpfungen an der Tagesordnungen – das muss sich ändern.

    1.Give your employees more freedom - be more flexible when it comes to working hours
    2. One of the companies values is respect. Respect is in my opinion not seen anywhere in the company. Use of swearwords is totally normal- this has to be changed.


  11. "Une catastrophe pour les consultants."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Il n'a aucun avantage a travailler dans cette entreprise. C'est une vrai arnaque.

    Cons

    Si un client a le malheur de voir votre cv, il n'a plus d'autre choix que de passer par eux leur marge sur votre facturation et supérieures a 30%. Et en plus ils polluent partout !

    Advice to Management

    Essayer de moins arnaquer les consultants en etant moins exigeant sur vos marges



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