Computershare Reviews | Glassdoor

Computershare Reviews

Updated February 23, 2017
72 reviews

Filter

Filter


4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Computershare Chief Executive Officer Stuart Irving
Stuart Irving
24 Ratings

72 Employee Reviews

Sort: Popular Rating Date

Pros
  • Flexible work-life balance, good people, a candid technical environment where no one is seeking to shift blame (in 22 reviews)

  • Offers work from home for some positions (in 13 reviews)

Cons
  • Senior management do not live the values and there is a distinct lack of trust across business functions (in 13 reviews)

  • Little to no training (I was actively discouraged from asking for training) (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Business System Analyst"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computershare full-time

    Pros

    Great work environment, ability to work from home

    Cons

    Lay off with no advance notiifcation, pay increase freezes


  2. "Great mid size company with good team and support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in Canton, MA
    Former Employee - Web Developer in Canton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Computershare full-time (More than 3 years)

    Pros

    The development department is well organized and there's a good team always ready to help whenever needed. Management and team leads are also great and give a great opportunity to grow your technical skills and learn new things.

    Cons

    The US is not global HQ and takes direction from Australia. Not a terrible thing but it can be annoying at times.


  3. "Great People, Great Job, Not Great pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computershare full-time

    Pros

    Great people, if in the right organization, great management. Open door policy across the board, with no barriers in contacting any level of management. Management takes career goals seriously and supports growth. Excellent outlook for business growth for the company, overall

    Cons

    Salary is not only below average in the industry, but very inconsistent within a department. While the atmosphere continues to improve, there is still an element of growth being based on who you know, not what you do or have done.

    Advice to Management

    Evaluate and revamp salaries so that two people in the same role, with the same experience, don't have drastically different salary ranges. Salary should be based more on what you do and have done, not on who you know.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great managers, but no room to grow."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Computershare full-time

    Pros

    Company promotes a friendly atmosphere to work in.

    Cons

    No room for growth in the smaller office I worked in.

    Advice to Management

    Listen to employees more.


  6. "Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company, great benefits, enjoy co-workers

    Cons

    None that I can think of


  7. Helpful (1)

    "Client Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Relationship Manager in New Brunswick, NJ
    Current Employee - Senior Relationship Manager in New Brunswick, NJ
    Recommends
    Negative Outlook

    I have been working at Computershare full-time (More than 10 years)

    Pros

    Good management. Good workers. Excellent Benefits

    Cons

    Moving accounts to Louisville and Denver,

    Computershare Response

    Nov 17, 2016 – VP, Recruiting

    Thank you so much for your service, and for taking the time to leave feedback. We value your contributions, regardless of location, and hope that you will experience a more positive outlook for the ... More


  8. "Great company with emphasis on technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marblehead, MA
    Former Employee - Anonymous Employee in Marblehead, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Computershare full-time (More than 5 years)

    Pros

    Very strong emphasis on technology, great software development process

    Cons

    Biggest technology decisions are driven by the global technology group in Melbourne

    Computershare Response

    Nov 17, 2016 – VP, Recruiting

    Thank you for taking the time to leave feedback!


  9. "Good Culture is Valuable!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burr Ridge, IL
    Current Employee - Anonymous Employee in Burr Ridge, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Computershare full-time (More than 3 years)

    Pros

    As it relates to my own experience with Computershare, I think the company's strongest asset is its culture. For a self-motivated, driven person, Computershare will give you all the opportunity you need to feel challenged and grow. Motivated and hardworking performers are rewarded with meaningful responsibilities.

    That being said, in today's digital world where work is always just a click away, I've always found management to respect the balance between work and life. There is an understanding here that happy employees are better employees.

    Other great benefits include:
    - 15 days vacation for first year employees (20 days after 3 years)
    - Numerous additional vacation days (follows NYSE calendar)
    - Many positions are hired from within
    - Work-life-balance. We are serious about getting work done, but not at the expense of personal happiness and satisfaction.
    - Global company, spanning numerous markets and industries. If you're willing to make it happen - there is opportunity to move around internally for new challenges and environments

    Cons

    - Some positions lack clear career paths
    - Salaries could be more competitive
    - Management can be very expense-focused. Industry and market environments are squeezing revenues, forcing management to focus on cutting cost.
    - Poor management of under-performers

    Advice to Management

    In my opinion there are two shifts in focus that could dramatically improve the "cons" facing the company today:

    1. Create more clearly defined career paths
    2. Hire bright, young candidates who are motivated first and foremost to learn and improve so they can advance in their careers.

    Computershare Response

    Nov 17, 2016 – VP, Recruiting

    Fantastic feedback - thank you! We are striving to build onto the great culture we have by soliciting feedback from our team members, and your advice is much appreciated!


  10. "Growing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Louisville, KY
    Former Employee - Customer Service Representative in Louisville, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Growing company
    Great location
    Good pay

    I really liked it here but relocated to a different jobZ

    Cons

    Management plays favorites
    Needs more training
    Some management needs training and improvement

    Advice to Management

    Stop playing favorites and also train your managers better!

    Computershare Response

    Nov 17, 2016 – VP, Recruiting

    We are so grateful for your feedback - it helps us become the best organization possible. We hope that your new career and location is rewarding.


  11. Helpful (1)

    "ATL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity for growth is high

    Cons

    Childish atmosphere makes work tidious

    Computershare Response

    Nov 17, 2016 – VP, Recruiting

    We are appreciative of you taking the time to provide this feedback. We are excited for the growth opportunities and our talented team. If there is any details you can provide to help us understand ... More



Showing 72 of 322 reviews
Reset Filters