Computershare Reviews | Glassdoor

Computershare Reviews

Updated August 16, 2017
380 reviews

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380 Employee Reviews

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Pros
  • The perfect place for work-life balance - almost never expected to work on weekends or evenings (in 29 reviews)

  • Offers work from home for some positions (in 14 reviews)

Cons
  • Lower pay than competitors, limited room for growth in sydney (in 9 reviews)

  • Major lack of diversity among the male Anglo-centric ranks of mid/senior management (in 15 reviews)

More Pros and Cons

  1. "I was a packer at my last job and I palletized"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I learned how to pack displays make boxes for displays learn how to work different lines

    Cons

    To meet is there goal for that day look forward to work overtime


  2. "Stay Away!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Computershare full-time (More than 10 years)

    Pros

    We still have medical & PTO days (Vacation). If you are making less than minimum wage probably a good opportunity for a few years.

    Cons

    No merit increases, no bonuses, no promotions, horrible management teams, never ending stream of layoffs,

    Advice to Management

    Hurry up & just shut the doors or else off shore all the jobs to the Philippines or India.

    Computershare Response

    Jul 11, 2017 – VP, Recruiting

    Thank you for taking the time to share this feedback, and we hope that you have taken the chance to express your concerns and frustrations to your leader and/or a member of our HR team... More

  3. Helpful (1)

    "This is where Mediocrity is celebrated!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Jersey City, NJ
    Former Employee - IT Manager in Jersey City, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Computershare full-time (More than 10 years)

    Pros

    Excellent work life balance, casual/ laid back work environment. Friendly co-workers. Nice work location. Work from home option available for some.

    Cons

    Lack of innovation spirt and skill from mid management to implement top management vision. year after year of poor company financials, core business becoming obsolete. Very limited empowerment for managers. Culture of waiting for direction from headquarters (Australia). Major lack of diversity among the male Anglo-centric ranks of mid/senior management.

    Advice to Management

    Need to bring in someone from the outside at the top to revitalize and bring new perspectives and leadership. Not afraid to clean up the "boys club"


  4. "National campaign unit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Computershare part-time

    Pros

    Good pay, good managers, easy work.

    Cons

    Gets redundant, shareholders are not always nice and receptive.


  5. Helpful (2)

    "Consider this a temporary spot...even if you are permanent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in College Station, TX
    Current Employee - Customer Service Representative in College Station, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Computershare full-time (More than 3 years)

    Pros

    The more training the more Job Security you have.
    OT offered during Tax season.
    Most of the Team Leads are easy going and great to get along with.
    The promote good (Temporary) incentive programs for performance.

    Cons

    You can only advance in the company if you are willing to uproot your family and move them across the nation.
    In 4+ years of service there has only been ONE raise. Meaning NO annual raises or bonus checks.
    The Company does not care about you as a person, they only care about the numbers. If you are working in the CSTAT office you better run for the hills b/c we are the red-headed step children of computershare.
    The company recently changed insurance to a company that no one (Dr. offices) has heard of, so good luck getting any kind of quality medical care.

    Advice to Management

    Again the Team Leads were GREAT, but the upper management is terrible.
    Consider paying your senior CSRs a LIVING WAGE to avoid having to do a mass hiring at the last minute and it might actually keep the senior reps from leaving.
    Consider giving a raise to people that are trained on multiple splits for example a $0.10 raise for every new training.


  6. Helpful (2)

    "Okay Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Resolution Specialist in Louisville, KY
    Former Employee - Customer Resolution Specialist in Louisville, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Computershare full-time (Less than a year)

    Pros

    Job security
    Nice entry level pay
    PTO

    Cons

    Not enough time for anything outside of work


  7. Helpful (2)

    "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Recruiting in Louisville, KY
    Former Employee - Vice President, Recruiting in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Computershare full-time (More than 3 years)

    Pros

    Diversified , nimble , friendly global, green focus, long-tenured employees, great benefits, focus on development, mobility, special projects, customized training schedule, transparency, multicultural, open, low status, no offices, collaborative, growing in Louisville, invests in community, balanced policies and procedures. Profit sharing plan, Employee stock purchase Plan, wellness programs, events

    Cons

    Change so fast its hard to keep up , change averse st some levels, inconsistent merit increases, cost consciousness , still figuring itself out, some resentment over the growth strategy in Louisville

    Advice to Management

    Don't just listen to employees, respect them, lead them.

  8. Helpful (1)

    "Good company but"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Sound company, good working conditions

    Cons

    Uncertain tenure, quick ax, poor communication to senior managmenter

    Advice to Management

    Connect better with staff


  9. Helpful (1)

    "IT issues galore, No support from Management or HR."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Computershare full-time (More than 5 years)

    Pros

    Nice cafeteria next door, free weight room and walking trail.

    Cons

    Nepotism. Can't get ahead unless you are either a personal friend, brown noser or agree to keep "tabs" on targeted employees. If Management "targets" you, they will micro manage you until you either resign out of frustration or they terminate you. NO support from H.R.

    Advice to Management

    Follow up on your promises of support to your employees. Offer to carry a small portfolio of files yourselves when new files are boarded or take on some of the more difficult files yourselves instead of persecuting your employees. Maintain reasonable timelines, be consistent with job requirements, and communicate with your team instead of playing on your cell phones. Give praise for a job well done instead of constantly pointing out fault or blame. Open your doors and actually manage. Don't play favorites, treat all team members the same. This isn't high school, it's Corporate America, and you aren't Regina George.


  10. "Ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Acconat in Canton, MA
    Current Employee - Staff Acconat in Canton, MA

    I have been working at Computershare full-time (Less than a year)

    Pros

    good company to work for

    Cons

    Bad management style and leadership

    Advice to Management

    More communication


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