Comscore Employee Reviews about "upper management"

Pros

It provides opportunity to work with others internationally. The colleagues are fun and the workplace is comfortable. Provide good compensation and benefits.

Cons

Lack the proper training and communication to grow and develop in the company. The product is extremely complex and you are placed in a position to be expected to learn and utilize it without any training courses. They are just beginning to build a decent knowledge-base to better this situation but it is still in the beginning stages. Management will promise to work with you so that there won't be any surprises on where you stand, but that is very far from the truth. It seems that the management is more focused on the drama within comScore than the customers they are supposed to support. Working hard goes unnoticed because most management is overseas. They report in on a phone call once a week to basically tell you what you are doing wrong. Always leaving you with a sense of discouragement and never knowing if you are going to have your position another week or not. For the Customer Support role, it does not seem to matter at all if you provide excellent customer service. The key is trying to read the minds of upper management.

Pros

Decent enough salary. Some very smart and passionate colleagues and some colleagues are eager to share knowledge. Good for those interested in new technologies.

Cons

Mergers in recent years have been poorly executed. Upper management staff is coming and going. Entire technology teams are stepping out. comScore is lacking formal training programs and well defined career paths. New positions and salary increases are never initiated by management and have to come from the employee. There are constant internal political battles. 'This is how that team perceives that other team'. The horror. Internal communications are absolutely dreadful – highly inefficient using distribution lists and ill-functioning CRM systems. Employees tend to stay fixed in one team for many years working on the same project doing the same thing. External offices are not made part of the larger company – teams are often forgotten in company-wide communication, US workers systematically tend to 'forget' about time zone differences. No team spirit at all. Information sharing is all over the place – few people know what technical information is accurate and current.

Pros

comScore is a great place to work. There is a real spirit of innovation and creativity. There are very few problems with office politics and the upper management is very accessible. Has the perks of both a small and large company. Decent time off and good benefits.

Cons

High amounts of customization for clients means that there is some inconsistency in certain applications within the company and poor documentation on the more advanced product details. There is a pretty steep learning curve to attain more than average proficiency.

Pros

comScore is a respected industry leader in audience measurement. Working in the digital space, our data isn't perfect but you can tell clients feel it's the best out there. Coming out of school you get thrown into the fire pretty quickly. This can be a good thing as you are forced to learn new skills and your resume evolves in rapid fashion. The Reston office has a great twenty-something community ideal for making friends out of school and networking across different verticals. comScore is a unique company which offers big responsibility right away with competitive compensation hiring out of school.

Cons

The company has been through some turmoil recently and it has kept upper management distracted a bit (understandably). Teams can be set in their ways and depending on the team long hours from younger employees and shorter hours from older employees can be common. comScore can try to be everything for everyone and I think that definitely affects my team. The desire to answer every question can takeaway from the ability to answer a few questions more completely. Constant changing of priorities can make accomplishing goals difficult.

Pros

-Ability to work from home -"Casual" work attire every day -Young office -Cool work (digital market place) -Coworkers were fun and we often hung-out outside of work

Cons

-Terrible commute to Reston from the metro-DC area -Hours can be very long sometimes (12+ hour days) -No overtime -Very little acknowledgement of a job well done (upper management takes ALL THE CREDIT) -Sometimes we felt that management was being 'shady' with information -Favoritism plays a role in promotions & raises the higher up you go -The work can be very mundane -VERY little variety in work (once you are placed in your 'vertical' you're pretty much stuck working on the same clients over and over and over.....)

Pros

There are still some great people who haven't been laid off or left for greener pastures yet. If you're on team made up of these people, you'll be okay. Work life balance is good if you get a reasonable manager. Line-level engineering managers are pretty consistently nice humans who care about their direct reports (though a ton of them just left the company, so who knows).

Cons

The annual layoff is a real thing. Leadership is always changing direction. Middle to upper management and executive leadership don't value employees or have any interest in retaining talent and institutional knowledge. Compensation, while not the worst, could be better. There's a bitter rivalry between the legacy Comscore and legacy Rentrak portions of the organization. Company is rife with poor performers and incompetent employees. I would even go as far as to say there's a culture that breeds or encourages these characteristics. A combination of engineers/leads/managers leaving and poor/missing documentation results in a difficult situation for onboarding any new employees.

Pros

Nice computers, nice office, 3 weeks vacation, benefits. Good Pay.

Cons

They always say they are still a small start up. So far from the truth, run like a corporation with a lot of red tape. Try to get you to drink the Kool-Aid. Many very cocky employees with no reason to act in that manner. A lot of good talent is ignored because of seniority or connections to upper management.

Pros

Good place to start career People are great Medical Insurance is really good Usually a good work/live balance achievable

Cons

Promotions are sucky and/or rare Poor communication of company goals down to all employees Upper management is pretty closed door Slow Pace environment

Pros

Good work culture and great benefits

Cons

Upper management keeps changing which changes the work packet too.

Pros

Great Team Very supporting Unlimited Days off Potential to Learn so much Excellent Upper management

Cons

None I can think of, People are purposely writing hateful reviews. Only thing would maybe be that there’s no Promotion Structure.