Con Edison Reviews | Glassdoor

Con Edison Reviews

Updated October 18, 2017
71 reviews

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71 Employee Reviews

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Pros
  • Job security with decent starting pay only to increase after 6 month probation period (in 8 reviews)

  • Fantastic job security and work life balance (in 3 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "A very stable dinosaur"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Con Edison full-time (More than 8 years)

    Pros

    Stability is number one here. It's a steady job that, at least in my department, allows for a personal life. I have plenty of time off. They compensate well and there are some great benefits (matching 401(k), company stock purchase program, pension (it's not the same but it's still a pension). I work with some great people. There's nothing cut-throat about it.

    Cons

    Beaucracy. There are endless policies and procedures.

    Depending on who you work for, there is sometimes a lack of trust in employees. The idea that I'm not working unless I'm stuck in my chair for 9-10 hours a day is archaic.

    Change is almost impossible because the culture is very old-fashioned with an almost military attitude in it's operations.

    The motto should be changed from "ON IT" to "IT IS WHAT IT IS". People sometimes seem to go along to get along. Management tends to do whatever upper management wants because they are afraid to stand up to them...perhaps because some of them are exhibit sociopathic behaviors.

    Promotions are heavy with cronyism/nepotism. Compensation is not always balanced (underperformers getting the same or better compensation). The Company doesn't utilize it's talent. The candidates are pre-selected in many instances but the HR policies let management get away with it. For every career development position, they step on someone else's career. Promoting people who are not qualified are resented by the people who are qualified.

    Advice to Management

    The HR department needs a rehaul. Promote talented people into positions that are a good fit for them. Level the playing field...it's common knowledge that the interview process is a joke. Stop sweeping problems under the giant corporate rug. Question what assurances the Ombudsman, the Law Department (Business Ethics and Compliance), and Auditing are really providing. Bring Deirdre Daly back.


  2. Helpful (5)

    "I worked as an administrative assistant on assignment for a senior vice president of strategic planning."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in New York, NY
    Former Employee - Administrative Assistant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Con Edison full-time (Less than a year)

    Pros

    Con Edison has been in business for many years and has a stable hold on the market of providing service in the energy world. They have very clear and understandable corporate hierarchy. There are clear and precise systems in place for who you need to contact for any service within the company.

    Cons

    As I was working on assignment through an agency, it is difficult to judge compensation but they were providing wage offer to my agency on the low-end. From my observation of other workers they seem to have a good work-life balance but some people seem a little unhappy with having so many additional work roles on top of their already heavy work load.

    Advice to Management

    Management should be willing to review the dynamics of their departments and hire where help is needed in their respective departments. Also, they should learn to manage their departments without so many meetings for every single issue that comes up. They overload schedules with too many meetings which has to take away from completing daily tasks.

  3. Helpful (1)

    "Slow moving, but enhoyable company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Fantastic job security and work life balance

    Cons

    Can be very bureacratic and inefficient


  4. Helpful (1)

    "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    Pros

    Decent pay. Raises. Union job

    Cons

    Stressful, senority is everything. You need to do your time if you want a good schedule or to become full time


  5. Helpful (2)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Brooklyn, NY
    Former Employee - Customer Service Representative in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Decent Benefits
    Job Security
    Overtime Pay
    Very good training
    Co-workers are pretty supportive
    Location is convenient for commute

    Cons

    Schedules changed without warning
    Getting full time is seniority based and takes over 2 years
    Salary increase is very low
    Bureaucracy
    Nepotism


  6. Helpful (1)

    "Management Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Good Learning opportunity and meet a lot of people

    Cons

    Can be thrown anywhere in the company and have high expectations


  7. "Administrative Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Employees are very helpful and friendly
    Not Micro-managed
    Results-oriented

    Cons

    Air-circulation needs to be improved

    Advice to Management

    No Comment!

  8. Helpful (1)

    "Customer Service Representative"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Bilingual Customer Service Representative in New York, NY
    Current Employee - Bilingual Customer Service Representative in New York, NY

    I have been working at Con Edison (Less than a year)

    Pros

    Great company with great benefits.

    Cons

    Part-time. Full-time status can take up to 3 years.


  9. Helpful (3)

    "Big company, room to move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Con Edison full-time

    Pros

    Large company with decent benefits and pay. There are a lot of positions within the company and mobility is easier at the lower ranks.

    Cons

    Some inefficiencies exist with some older departments. Management structure doesn't always make sense. They also rotate executives far too frequently.

    Advice to Management

    Develop a fair equity system of pat based on experience and qualifications. Also, redesign the interview process to be able to showcase intelligence of candidates, not rehearsing abilities.


  10. Helpful (2)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Recommends
    No opinion of CEO

    I worked at Con Edison (Less than a year)

    Pros

    Great Starting pay, always people there to help.

    Cons

    A lot of work for not enough pay.


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