Con-way Freight Reviews
56% would recommend to a friend
(478 total reviews)
Bradley S. Jacobs
46% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The pay is good but hours are to long and they will over work you!" (in 64 reviews)
- "Good benefits and learning capacity" (in 47 reviews)
- "all in all the people are great" (in 26 reviews)
- "way has a great culture and it shows in what they do for their people." (in 8 reviews)
- "Training is abundant for supervisors, but completed training and upgraded skills brings no financial reward." (in 7 reviews)
- "Management is horrible and don't know the day to day activities." (in 24 reviews)
- "Long hours very hard to get a day off even if u give 60 day notice" (in 23 reviews)
- "current upper management have destroyed what once was a great company to work for." (in 12 reviews)
- "Crappy managers crappy hourly schedules on call schedule" (in 8 reviews)
- "Leadership disconnected and disengaged from employees." (in 8 reviews)
Found 478 of over 486 reviews
Updated Nov 2, 2022
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- 4.0Jul 7, 2008DeclineCurrent EmployeePortland, OR
Dynamic & challenging organization - recent acquisitions have provided tremendous growth opportunities for Con-way's stock and employees. No two days are ever the same...in a good way. Doug Stotlar is a strong, big picture leader with a level of integrity that is unheard of at that level. He is genuinely interested in getting to know employees. He devotes a full weekend to "talk shop" with the employees who are selected as CEO Constellation winners - an award given to a select group of employees who exhibit Con-way's core values day in & day out. Doug not only shares his vision with them, but solicits and LISTENS to their concerns, ideas, and questions about the company. Con-way's total rewards package - benefits & compensation - is one of the best in the industry, if not corporate America.
Tenure of many senior leaders creates pockets of "we've always done it this way" & resistance to change. I don't think Con-way can consistently be a leader in transportation and logistics when many of the leaders have spent their entire adult working lives in this organization. Con-way needs to continue to bring in senior leaders from other industries and competitors to ensure we are looking at best practices, not just traditional practices. For many years, employees who were willing to devote their every waking moment to Con-way and be a "yes man" were the individuals who were rewarded and promoted. This mentality still exists in some pockets of the company.
- 2.0Oct 4, 2013FOSCurrent Employee, less than 1 year
This is honestly not a rant, just a warning to new 'FMT's'. No pros really. Guess you could say that the company is stable and is a trusted name in the messy industry that is freight.
To start off in management, you have to be willing (very high odds) to relocate. This is a company that has more remote locations than city destinations. As a supervisor, you make less money than the people you supervise. There is a management dynamic that is hard to put a finger on other than it feels very impersonal. Depending on where you work, the chances of promotion are miniscule. You will work the worst hours that you have ever worked, do not plan on having much going on outside of work unless you have a family/friends that work 3rd shift (8 or 9 pm until 3-5 am)(this is where you will work when you start based off of "seniority"). Most of the people you work with hate their jobs/wives/etc... Do your research on freight industry, you should look someplace else.4
- 4.0Jan 12, 2016Supervisor of Freight OperationsCurrent Employee, less than 1 yearHagerstown, MD
Ability to promote up Learning environment with other supervisors looking to advance in the company Recruit recent college graduates looking for first time jobs Managers want to see you promoted and advance in the company. Company does a very good job of promoting from within. It seems every 3 or 4 months someone is promoted out of Hagerstown.
Work a minimum of 50hrs a week It is one of the largest facilities in the company, some times you just feel like a clog in the system. A lot of times of short staffing of employees due hiring freezes, makes you frustrated because you can't complete the work expected of you. Some managers can be heavy handed and unfair in discipline toward supervisors. There is a define pecking order of which supervisors get move to which positions, usually this is based off of seniority and skill/knowledge but can be due to favoritism. Working on a shipping dock in a variety of weather. Some managers are far removed from the operation, and seem out of touch with the reality of the operation.1
- 4.0Nov 29, 2014Account ExecutiveFormer Employee, more than 3 years
As long as you're hitting or progressing toward your numbers, you are given autonomy to manage your accounts and your calendar. In general pretty decent National and Regional Sales management team. I had the good fortune to have one (out of three during my tenure) excellent Regional Director of Sales. The other two were average. One was a goon with certain people, the other was under experienced for the position. Both were ultimately removed.
1. Reweighing and re-classifying freight was regaled as recovering millions per quarter. What was not acknowledged but brutal reality for AEs and Op's in continual loss of customers who felt completely betrayed by the company. 2. Vast irregularity of service and integrity from region to region, service center to service center. 3. Emphasis on checking boxes, and the required activity to do so, rather than actual revenue producing activity. I understand that it has gotten better in this area since I left.3
- 4.0Apr 24, 2015Professional DriverFormer Employee, more than 1 year
Great trucks and very consistent freight. I love my fleet manager and she takes care of me when I need it. I have never had an issue go unaddressed, sometimes it might takes some work though. Over all, this is a fantastic starter company... key work is "starter".
This company has become a starter company since was hired on. New employees are now given a nearly endless chance to not fail. I have trained six new hires, four have made it off me truck hired and two had issues that caused me to have them removed from the truck. One hit me with the trailer during a backing exercise(I should have been paying more attention but I was making sure he didn't hit another truck), and the other nearly ran another truck off the road. Both were given second and third chances. Home time is bad. One day for each week out and you will have to fight to get home when you want to use them.1
- 3.0Feb 29, 2016Driver/Sales RepresentativeFormer Employee, more than 1 yearIndianapolis, IN
started in XIN (Indianapolis) (great place to work at) transferred to XAU aurora il and XLA lasalle il. the longer the run the more money. if lower in seniority may not get the longer better paying runs. lower in seniority also means you get the last loads out. if you stick it out long enough you will move up depending on the drivers ahead of you. The pay is decent.
Loads are not always ready when they call you in for a start time. you had to call in every night for a lineup and sometimes you get called in at 9 and wont get you loads until 10 or 11 at night making you sit there for 1-3 hours. long hours, the hours varied on runs, loads, break downs of other drivers. longer runs with lower seniority often left new drivers pushing the limit of the 14 or 16 hour rule. loaded your own trailer making it a long stressful night when long freight came down the dock and you are on your last trailer and its 3/4 full2
- 5.0Jan 31, 2013Anonymous EmployeeFormer Employee, more than 1 year
Con-way Freight loves to move people up and see people succeed at their company. They hire truck drivers right out of school, and they also hire people who have no previous experience and train them to be a truck driver, saving their employees the costs of school. They have a management training program, which leads people on their way to being a service center manager. The pay for management seems competitive for their area. They want their employees to be safe, in and out of work. They also provide services for wellness and health. They have a team of employees who strive to make their work environment a positive one. Excellent health care. They keep their employees abreast of changes and where the company is going.
You must be willing to relocate if you want to move up with this company. Processes and changes happen very slowly.
Con-way Freight Reviews FAQs
Con-way Freight has an overall rating of 3.1 out of 5, based on over 486 reviews left anonymously by employees. 56% of employees would recommend working at Con-way Freight to a friend and 43% have a positive outlook for the business. This rating has been stable over the past 12 months.
56% of Con-way Freight employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Con-way Freight 2.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.