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Concentra

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Concentra Front Office Specialist Reviews

Updated Jan 10, 2022

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Found 50 of over 1,138 reviews

1.9
5%
Recommend to a Friend
0%
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Concentra President and CEO Keith Newton
Keith Newton
13 Ratings
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Ratings by Demographics

This rating reflects the overall rating of Concentra and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    GOOD

    Nov 1, 2020 - Front Desk Receptionist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay was good and workers nice

    Cons

    Alot of patients would come in at one time

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  2. 1.0
    Former Employee, more than 1 year

    Toxic Environment

    Jan 10, 2022 - Front Office 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No pros to this job extremely toxic

    Cons

    Mandatory overtime everyday Pay is bare minimum for health field Extreme micromanagement Constant phone calls with constant patients coming in at same time.

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  3. 3.0
    Former Employee

    management

    Sep 3, 2021 - Patient Screener/Front Office Specialist in Capitol Heights, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    co-workers are the best part of concentra

    Cons

    management is poor at best

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  4. 1.0
    Former Employee, more than 1 year

    Too little pay

    Sep 18, 2021 - Front Office in Rancho Cucamonga, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good job for experience and if you are just starting our

    Cons

    Overworked. Too little pay. Favoritism. Company does not care about patients

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  5. 1.0
    Former Employee

    Don't work here

    Sep 16, 2021 - Front Office Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Co workers are the best

    Cons

    Spare yourself from the headache of working here they do not value their employees.

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  6. 1.0
    Current Employee, more than 3 years

    Understaffed and lies

    Aug 16, 2021 - Front Desk Receptionist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bagels, pot lucks, benefits - that’s pretty much it. Can’t even say like family because it’s not most times.

    Cons

    Understaffed, add more work and same pay, promise positions just so you can do what they want, under pay, favoritism, do your job well? Here is more work

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    1 person found this review helpful
  7. 2.0
    Former Employee

    Front Office Specialist

    Jun 1, 2021 - Front Office Specialist in Marietta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent pay, 1st shift hours

    Cons

    Long hours, unorganized management, no room for growth.

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  8. 3.0
    Current Employee

    Turn around time is true

    May 24, 2021 - Front Desk Receptionist in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great entry level position. Get trained to be multifaceted.

    Cons

    Disorganized company. It's about quantity and not quality, we frequently receive an overflow of patients coming in that it tends to get chaotic OFTEN. The influx of people causes alot of disorder in general. Creating long visits for patients. Everyone is constantly overwhelmed and stressed.

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  9. 3.0
    Former Employee

    Pay

    May 20, 2021 - Front Desk Receptionist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent pay but not enough

    Cons

    Little pay for so much work

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  10. 4.0
    Former Employee, more than 1 year

    Not too bad of a place

    Apr 27, 2021 - Front Office Assistant in Columbia, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Pay Positive Environment Great people to work around They try to work with you

    Cons

    Workoverload due to catching up from prior work day Not enough training You don't leave when you are scheduled

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