Concentra Reviews | Glassdoor

Concentra Reviews

Updated December 15, 2017
550 reviews

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550 Employee Reviews

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Pros
Cons
  • In my experience some of the upper management was not supportive to the supervisors under them (in 32 reviews)

  • Care suffers and it creates a poor work/life balance as staff struggles to meet excessive efficiency goals (in 10 reviews)

More Pros and Cons

  1. "They throw out PIP's Like Candy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in Addison, TX
    Former Employee - Human Resources Generalist in Addison, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Concentra full-time (More than 3 years)

    Pros

    Remote employment with great sourcing sites

    Cons

    Reactionary Management - Toe the line or get it cut at the knuckle - Favorable to one gender

    Advice to Management

    It's not about how you look to the higher ups all the time. It's about taking care of the people making your job easier.


  2. Helpful (1)

    "Coming out of transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentra full-time (More than 5 years)

    Pros

    Concentra has refocused on their employer customers. As they have transitioned out of the Humans focus to what they do best, it has been rocky. They have shown a renewed focus to making our jobs easier and putting the customer first. The focus on improving turn around times and patient and employer scores will drive performance and is welcomed by most colleagues.

    Cons

    Growing pains to get up to speed on EMR and other technology. Seems to be moving in the right direction but can be disruptive and counter-productive at times.

    Advice to Management

    Please focus on patient outcomes and the rest will come.

  3. "Physical therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Concentra full-time

    Pros

    Great place to work, good enviroment

    Cons

    Lititle opportunity to progress and low pay

    Advice to Management

    Increase salaries and allow increased oppurtunity for advancement.


  4. "Proposal Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Proposal Specialist in Addison, TX
    Former Employee - Proposal Specialist in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Concentra full-time (More than a year)

    Pros

    I worked with an incredible team, led by a sharp, brilliant department director.

    Cons

    For a specialist position, the salary would be right on. However, were proposal managers in ever sense of the title - so the pay was a little off. Getting cross-functional teams to follow processes was difficult - however they are working on repairing those broken links.

    Advice to Management

    Thank you for being one of the few companies that listens to their people and provides them with the tools they need to efficiently do their job.

    Concentra Response

    Aug 11, 2017 – Director, Talent Management

    Thank you for taking the time to leave a review. We wish you the best of luck.


  5. "Great place to work"

    StarStarStarStarStar
    Current Employee - Account Representative in Denver, CO
    Current Employee - Account Representative in Denver, CO

    I have been working at Concentra full-time (Less than a year)

    Pros

    All the employees are passionate about helping patients and the environment is positive, fun and professional.

    Cons

    It would be nice to have a work at home program for those that work primarily on the phone.

    Advice to Management

    Keep up the positive reinforcement and support to the staff.

    Concentra Response

    Aug 11, 2017 – Director, Talent Management

    Thanks for leaving a review. We will share your feedback with Sr. Leaders.


  6. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Concentra full-time (Less than a year)

    Pros

    The atmosphere is professional, fun and positive. The passion the employees have to assist patients is evident in all interactions.

    Cons

    Providing a work at home program for the employees that work primarily on the phone.

    Advice to Management

    The management team where I am located is strong, supportive and offers a lot of positive reinforcement.


  7. "CO CBO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Concentra full-time (More than 3 years)

    Pros

    I really enjoy the people I work with. The hours are more flexible than any other job I have had and they really promote growth and work with you on areas you would like to learn more about to advance your career.

    Cons

    The benefits are not the best, it seems like working in the health care industry employees would have much better benefits

  8. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentra full-time (More than 10 years)

    Pros

    Love the people, culture and the ability to make a difference.

    Cons

    Enough time to focus on all of our priorities.

    Advice to Management

    Continue to make our patients & employers number 1, and the rest will come!

    Concentra Response

    Aug 8, 2017 – Director

    Thank you for the review. We are so happy you are part of our Concentra Family.


  9. "Center Operation Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Operations Director in Saint Louis, MO
    Current Employee - Center Operations Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentra full-time (More than 10 years)

    Pros

    I enjoy working for this company as they have GREAT values. The pay is good, career opportunities are excellent and they care about their employees well being!

    Cons

    None that I can think of

    Advice to Management

    Keep doing what your doing to keep this company great!


  10. "Back Office Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in El Paso, TX
    Current Employee - Team Leader in El Paso, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Concentra full-time (More than 8 years)

    Pros

    Customer Service Oriented. Family like feeling amongst colleagues. Opportunity to grow in career for Medical Assistants into a lead position. Concentra pays for training , licenses, and have the opportunity to travel at times. Great Monday to Friday hours.

    Cons

    It might be a little difficult to advance to management.

    Advice to Management

    Hire from with in, appreciate colleagues' loyalty and years of experience with Concentra

    Concentra Response

    Aug 8, 2017 – Director

    Thank you for taking the time to leave a review. Your comments and advice will be shared with Sr. Leadership.


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