Conduent Reviews | Glassdoor

Conduent Reviews

Updated December 10, 2018
1,859 reviews

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2.5
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Conduent CEO Ashok Vemuri
Ashok Vemuri
919 Ratings

Employee Reviews

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Pros
Cons
  • "Work from home option not available" (in 33 reviews)

  • "Plan the accommodation nearby to have a good work-life balance" (in 31 reviews)

More Pros and Cons

  1. "Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great job keep working it will pay off

    Cons

    Nothing it’s a great job. Thanks


  2. "ETL Senior developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Florham Park, NJ
    Current Employee - Anonymous Employee in Florham Park, NJ
    Recommends
    Approves of CEO

    I have been working at Conduent full-time (Less than a year)

    Pros

    Good work environment and good pay

    Cons

    Medical benefits can be refined to be better

  3. "Does the jobs of supervisor except dealing with payroll"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Coach in Utica, NY
    Current Employee - Team Coach in Utica, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Conduent full-time (More than 3 years)

    Pros

    More flexibility in schedules, you don't have to spend a lot of time on phone talking to customers, and helping to build up other employees is very rewarding.

    Cons

    You have to be social and deal with confrontations. You may have to take supervisor calls

    Advice to Management

    Give yearly raises to employees. When a new class is hired at a higher pay rate than employees who have been their for years it will cause your good employees to leave.


  4. "Potential to be fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tier I Tech Support
    Current Employee - Tier I Tech Support
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conduent full-time

    Pros

    Work from home
    Cool projects and potential for growth
    Fun easy intro to IT/Tech Support
    Good for students

    Cons

    Not flexible with schedules
    Disorganized management at times
    Lack of transparency about pay
    Not much support from management depending on your supervisor

    Advice to Management

    Be more clear about the process and path to advance after training. Better training and support instead of just negative feedback coaching. Transparency about scheduling and holidays.


  5. "Company as a whole"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Conduent part-time

    Pros

    Crazy amount of opportunity at this company, can become an all-star fast

    Cons

    there is a lot of risk

    Advice to Management

    Reinvest in the business and people


  6. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virtual Advisor
    Current Employee - Virtual Advisor
    Recommends
    Approves of CEO

    I have been working at Conduent part-time (Less than a year)

    Pros

    People are really friendly hers, feels like a team effort

    Great pay

    Cons

    Customers are whack and mean sometimes


  7. "Great Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Conduent full-time

    Pros

    I enjoyed my time working at Conduent. Great benefits, team and many opportunities for growth.

    Cons

    I can't think of any

  8. "Solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Conduent full-time

    Pros

    No nonsense, straightforward company. Minimal politics.

    Cons

    Can't think of any.

    Advice to Management

    Figure out a way to reward the folks in the field - profit sharing, etc.


  9. Helpful (2)

    "Customer Care Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Care Specialist in Raleigh, NC
    Current Employee - Senior Customer Care Specialist in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conduent part-time (More than a year)

    Pros

    works with my schedule. opportunities for advancement

    Cons

    needs get new carpet, chairs and equipment. burnout if you work 40 hours a week especially when the call volume is high with frustrated customers. However, thats the case at any call center.

    Advice to Management

    Thanks for seeing my potential and working with my schedule and not micro-managing me because that is the worst.


  10. "I enjoy working for Conduent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Manager in Albuquerque, NM
    Current Employee - Quality Assurance Manager in Albuquerque, NM
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Conduent full-time (More than 8 years)

    Pros

    - Career Mobility
    - Excellent Peers and Superiors

    Cons

    - Convoluted Infrastructures
    - Lack of decent technical support

    Advice to Management

    Increase talent pool