Conn's Reviews | Glassdoor

Conn's Reviews

Updated February 22, 2019
481 reviews

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2.8
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Norm Miller
175 Ratings

Employee Reviews

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Pros
  • "Make good money if you're single, if you hustle" (in 17 reviews)

  • "Great pay for retail-based sales" (in 11 reviews)

Cons
More Pros and Cons

  1. "The most rewarding job I have ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Manager in San Antonio, TX
    Current Employee - Production Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time

    Pros

    Room for growth. Great rewards and benefits. Amazingly engaged upper management. My ideas and opinions are being heard. We make changes, we try and if we fail we try a different method until we become successful. Rewarding to help people bonus and get extra income on top of their hourly. Rewarding to help customers.

    Cons

    My ideas keep growing that it turns me into workaholic.


  2. Helpful (1)

    "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Specialist in San Antonio, TX
    Current Employee - Collections Specialist in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time (More than 8 years)

    Pros

    Prizes and contest are awesome. Management is very helpful and knowledgeable.

    Cons

    Wish there was an additional bathroom.

  3. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Specialist in San Antonio, TX
    Current Employee - Collections Specialist in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time (More than 3 years)

    Pros

    Great incentives...Equal opportunities...Good hourly rate...Overtime available... Bonus structure is amazing...Management are motivational...Management inspires you to be great!

    Cons

    Being idle...sitting at a desk all day.


  4. "My Personal Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Manager in San Antonio, TX
    Current Employee - Production Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time (More than 8 years)

    Pros

    I have been employed with Conn's since 2010. I love my workplace and all those I work with. I advanced in my career within 1-2 years of employment. As a top performing Collections Manager I was able to attend the 2018 Conn's Formal Banquet in Las Vegas. I honestly did not plan to stay here for as long as I've been employed with Conn's but with all the opportunities I have been given to grow within the company I made Conn's a career.

    Fun work environment, Comfortable work schedule, hands on training, and helpful staff.

    One Team, One Dream!

    Cons

    We could use an additional Break room.


  5. "Senior Manager in Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager In Collections in San Antonio, TX
    Current Employee - Senior Manager In Collections in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time (More than 8 years)

    Pros

    I have worked for Conns for almost 10 years. It is a a great company that continues to grow and also finds ways to give back to the community. There are many opportunities to get promoted and grow within the company. I was able to move up from being a collector on the phones to a production manager, then a senior manager. All of the Senior Leadership Team at Conn’s cares about every employee and every customer. They invest in their employees and provide the trainings and tools needed to be successful. They have an outstanding tuition reimbursement program which helped me get my degree. The VP and directors in the call center do a fantastic job making it a fun work environment where everyone enjoys what’s they do. I couldn’t ask for a better company to work for!

    Cons

    None at this time. I enjoy seeing all the improvements made to benefit our customers and employees.


  6. "Work hard play hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Conn's full-time (More than 3 years)

    Pros

    Alot of room for advancement

    Cons

    Alot of down time and league chasing

    Advice to Management

    Up the commission


  7. "Opportunity & Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Manager in San Antonio, TX
    Current Employee - Production Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time (More than 8 years)

    Pros

    Conn's is ever expanding and a true definition of growth. I came to Conn's with zero collections/call center experience. With the help of the leadership team, I've been able to expand my skillset.

    Cons

    Stay positive and there will be no negative.

    Advice to Management

    Keep motivating agents and other leaders!

  8. "Agent to Production Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Manager in San Antonio, TX
    Current Employee - Production Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time (More than 8 years)

    Pros

    There is so much room for growth with Conn's. I had no management experience and Conn's gave me that opportunity. I have now been a manager for about 4 years. It has truly been a great experience to work for this company. Leadership is here to help you grow and advance in your career.

    Cons

    I have no downside to working for Conn's Home Plus

    Advice to Management

    Work with your agents, and keep them motivated. Always learn to listen to the smallest things.


  9. "Let’s Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Antonio, TX
    Current Employee - Senior Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time (More than 10 years)

    Pros

    People investment is everything. Environment is friendly and encouraging to attain our goals. Rewards and recognition happens daily. Leadership has done a great job by investing in leadership training, conferences, and giving the employees a voice.

    Cons

    Taking back to back calls can be overwhelming for some. Empowering and providing tools helps the employees do their job right.

    Advice to Management

    Continue to invest in people.


  10. "Amazing place to work with a solid career path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Houston, TX
    Current Employee - Director in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time (More than 10 years)

    Pros

    Empowering culture that embraces growth for both the company and it’s employees. Conn’s is a place where hard work really does pay off. The Sr leadership team goes above and beyond to mentor the next leaders of the company.

    Cons

    The work life balance can be tricky for some. We are a retail/customer focused company so that goes with the territory. We have to be available more than just Mon-Fri 8-5.