Conn's Reviews

Updated May 21, 2022

To filter reviews, or .

Found 1,255 of over 1,266 reviews

3.9
73%
Recommend to a Friend
85%
Approve of CEO
Conn's Chief Executive Officer Chandra Holt (no image)
Chandra Holt
56 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good pay and potential for bonus(in 92 reviews)
  • "The benefits are great.(in 48 reviews)
  • "The money is good if you know how to sell and if you are in a store that actually has customers.(in 45 reviews)
  • "There are a lot of really great people working there and they work hard to make the company great.(in 32 reviews)
  • "Great leadership and you get to learn a lot that can help you in future endeavors!(in 22 reviews)
Cons
  • "Long hours and in some instances you need to go to training if you are not getting your numbers up to par.(in 63 reviews)
  • "Toxic Workplace and bad management(in 58 reviews)
  • "No work/ life balance(in 37 reviews)
  • "Managers don't want to answer the phone when a customer calls and asks to speak with a manager.(in 36 reviews)
  • "Aggressive upper management, Longest hours in retail, vacation is denied most times.(in 31 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Conn's and is not affected by filters.

Want more demographic options?
  1. 5.0
    Current Employee

    great company

    May 4, 2022 - Sales Associate/Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    company is great, always great

    Cons

    pay can be bad sometimes.

    Continue reading
    Be the first to find this review helpful
  2. 2.0
    Current Employee

    Great beginner sales job, not so great for experienced sales people. Poor support

    Apr 22, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - About 5 leads per day. Allows you to get a lot of practice selling. - Management has a generous salary if you're willing to stick with the company and move up

    Cons

    - Extremely slow sales process that cannot be controlled by the salesperson. This lowers the salespersons close rate and wastes time. - Very, very poor merchant support when trying to get customers financed or apply discounts. So many sales lost and time taken away from sales associate because of the poor support from the other departments. - Exhaustingly metric driven. - 48 hrs per week, you will not usually get 2 days if in a row - Labor- Will be moving lots of heavy items like furniture and applainces

    Continue reading
    Be the first to find this review helpful
  3. 4.0
    Current Employee, more than 5 years

    Lots of Opportunities

    May 18, 2022 - Service and Operations Manager in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of internal promotion Great benefits Very involved leadership Merit based performance reviews

    Cons

    Sink or swim leadership environment Managerial work life (un)balance

    Continue reading
    Be the first to find this review helpful
  4. 4.0
    Current Employee

    Na

    May 16, 2022 - Operations Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Conns is a great place to work

    Cons

    Work life balance not the best

    Be the first to find this review helpful
  5. 2.0
    Former Employee, less than 1 year

    If you want to he tracked every inch u move for same pay as taco bell perfect job

    May 9, 2022 - Collections Agent in Tempe, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hours, employees are great, nice office, big desks, training Is pretty decent

    Cons

    Well the name says it all.... Conns.. They advertise thus insane bonus structure that is ser up for failure, they make it appear $4k bonus is part of your salary, when realistic not 1 rep is getting that The micro management is just incredible if they are gonna treat you like they own you at least pay more than Wendy's? Customers are increasingly unhappy with the product, Bonus structure is impossible, set up for failure. Honestly I'm not sure why Ms. Levy left Walmart as ceo to become conns, only thing I can think of is she must have been asked to resign, because if upper mgmt is paid on the same scale as entry level than she must have been let go or made a big boo boo and asked to resign by the board. Mgmt (2 left of 5 when I started) is too overbearing its uncomfortable and scary Honestly. You get 30 min break time, which u must use your 30 min to go to the bathroom.. I mean really? And u wonder why the turnover rate is over 400% I mean getting paid 16/hr for a job u can go down the street and get 20+ hour for 800% less stress where they want the staff to stay.. is ridiculous and than scratch ur head asking why people don't stay.. it's simple 1. Horrible pay purely garbage 2. Insane micro management.. worst I have seen personally 4. Bonus not reachable..at least a quality bonus 5. Product y can't stand behibd. 6. No loyalty the longest employee working there was 8 months.. which Is insane.

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Former Employee, less than 1 year

    Ok place to work

    May 21, 2022 - Sales Associate in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This job is considered an essential job. Able to work as many hours as you would like

    Cons

    Working here you have to not care about finessing people

    Be the first to find this review helpful
  7. 3.0
    Current Employee, more than 1 year

    Not the best experience

    May 17, 2022 - Sales Associate in Killeen, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you can see money is great Opportunity to grow Sales looks great on a resume

    Cons

    Toxic management No work life balance No weekends off Slow season inconsistent paycheck Sometimes coworkers will steal sales

    Continue reading
    Be the first to find this review helpful
  8. 2.0
    Former Employee, more than 1 year

    Don’t waste your time!,it will end with you terminated

    May 11, 2022 - Porter in Homewood, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Store Managers and coworkers were great. The work was productive. They showed great Patience with showing me how things work.

    Cons

    People in upper positions will have it out for you and terminate without good reason.

    Continue reading
    Be the first to find this review helpful
  9. 1.0
    Former Employee, more than 1 year

    horrible work environment

    May 18, 2022 - Sales Associate in Montgomery, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have absolutely no good words for this horrendous company

    Cons

    told to lie to sell credit and insurance, never shipped items on time, the entire infrastructure was designed in what feels like the 80's and nothing is smooth.

    Continue reading
    Be the first to find this review helpful
  10. 1.0
    Former Employee, more than 1 year

    Be Prepared To Be Asked To Do Unethical Things To Consumers For Sales.

    May 5, 2022 - Sales Associate in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a job that you can go to.

    Cons

    Will ask you to literally "con" pun intended, customers into purchasing things for the home. They will try to work you like a slave in order to get their store sales up, and there are penalties like termination, if you don't meet your monthly quota. If you have a conscience, and like to sleep peacefully at night. Do NOT take this job.

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 1,255 Reviews

Conn's Reviews FAQs

Conn's has an overall rating of 3.9 out of 5, based on over 1,266 reviews left anonymously by employees. 73% of employees would recommend working at Conn's to a friend and 67% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Conn's employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Conn's. This rating has decreased by -2% over the last 12 months.

73% of Conn's employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Conn's 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Conn's to be coworkers, career development, compensation and the cons to be senior leadership, benefits, management.

Popular Careers with Conn's Job Seekers

JobsSalariesInterviews

Work at Conn's? Share Your Experiences

or