Conn's Reviews | Glassdoor

Conn's Reviews

Updated December 12, 2018
453 reviews

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2.5
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Norm Miller
161 Ratings

Employee Reviews

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Pros
  • "Make good money if you're single, if you hustle" (in 17 reviews)

  • "Great opportunity for decent money, if you are willing to dedicate fully" (in 9 reviews)

Cons
  • "Some communication issues and work life balance" (in 18 reviews)

  • "No personal time for family, very long hours even on Holidays" (in 32 reviews)

More Pros and Cons

  1. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beaumont, TX
    Current Employee - Anonymous Employee in Beaumont, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time (More than 3 years)

    Pros

    They offer good benefits and a safe environment. My direct manager and supervisor are great leaders.

    Cons

    Some days can be very tough due to the intense customers.


  2. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beaumont, TX
    Current Employee - Anonymous Employee in Beaumont, TX
    Recommends
    Approves of CEO

    I have been working at Conn's full-time (More than 8 years)

    Pros

    The benefits are great and pay is competitive. They work around your schedule so that you can have time to spend with your family. The offer a wonderful discount on furniture. My direct supervisor is a great leader who is willing to help you advance within the company.

    Cons

    There is a lack of communication throughout the company

  3. "Wonderful Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Conn's full-time (More than 5 years)

    Pros

    Great benefits and pay!! My direct manager and supervisor are always available and willing to help.

    Cons

    At some times, there is a breakdown in communication between departments.


  4. "I love what I do!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Beaumont, TX
    Current Employee - Management in Beaumont, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time (More than 10 years)

    Pros

    Benefits- Insurance options, 401K match, vacation, sick pay, employee discounts, career opportunities, and competitive salary. Conn's helps local organizations when others wouldn't. Last year during the hurricane Conn's partnered with vendors to help get the basic appliances and electronics needed for employees affected that could not have done it alone. I have met a lot of awesome people that I would consider family.

    Cons

    Having a thick skin is required. A lot is expected in each role which can result in a lot of pressure and more work hours.

    Advice to Management

    Continue to focus on the growth of leadership within. We have a lot of talented people that are passionate, goal driven and have a lot to contribute to the growth of the company.


  5. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Beaumont, TX
    Current Employee - Supervisor in Beaumont, TX
    Recommends
    Positive Outlook

    I have been working at Conn's full-time (More than 8 years)

    Pros

    She is very compassionate about her job,understanding ,and maintains a calm attitude at all time.

    Cons

    She is fairly new to the supervisor roll and her only downfall is that she does not know every task that she is currently assigned to . She knows it on a high level.

    Advice to Management

    Keep up the good work . If we continue to invest in our agents we will continue to lead in the right direction. A few things to always keep in mine while Managing. Always Celebrate Team Accomplishments, understand our team culture, don't be scared to get beside the agent and learn the work to.


  6. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Conn's full-time

    Pros

    Got to experience a lot of different functions in accounting.

    Cons

    Work life balance left much to be desired.


  7. "Conn's IS Making It Happen!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beaumont, TX
    Current Employee - Anonymous Employee in Beaumont, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conn's full-time (More than 10 years)

    Pros

    Always evolving. The company is on the move. Therefore, you are always learning. New and fresh ideas are welcomed.

    Cons

    Due to speed of growth, communication is sometimes challenging.

    Advice to Management

    Continue demonstrating concern for the employees. The environment is changing for the best.

  8. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Conroe, TX
    Current Employee - Customer Service Representative in Conroe, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Conn's full-time (More than a year)

    Pros

    People are great. Great working environment.

    Cons

    Managers don't want to answer the phone when a customer calls and asks to speak with a manager. Very poor management. Needs serious improving.

    Advice to Management

    Pay attention to your CSR's when they have questions or ideas. We also deserve a substantial raise. For the amount of work we do and the BS we have to endure from our customers, we deserve a major raise. Also, pay attention to your older stores, they need a major upgrade.


  9. "Specialist/Third Key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Jackson, MS
    Former Employee - Sales Specialist in Jackson, MS
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Conn's full-time (More than 3 years)

    Pros

    The amount of income earned is totally up to you. you drive and generate your own business.

    Cons

    Company doesn't like to promote from within but will force you to work the position until filled, especially if they think you're better at sales.

    Advice to Management

    Show more appreciation to the people lower on the totem pole than yourself.


  10. "Pretty good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Conn's full-time

    Pros

    Great opportunity for decent money, if you are willing to dedicate fully.

    Cons

    Needs better training programs