Connection Reviews | Glassdoor

Connection Reviews

Updated May 15, 2017
50 reviews

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4.0
Star Star Star Star Star
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Timothy McGrath
20 Ratings

50 Employee Reviews

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Pros
Cons
  • This spilt accounts between reps and moving forward some reps made out better than others based on their "new" book of business (in 3 reviews)

  • It's a dial and smile place with lots of cold calling and little lead generation (in 3 reviews)

More Pros and Cons

  1. "Stay in NH - no need to commute to Mass."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Merrimac, MA
    Current Employee - Anonymous Employee in Merrimac, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Connection full-time (Less than a year)

    Pros

    Opportunity to grow, great employees, strong ethics as a corporation, hard work is rewarded.

    Cons

    behind on technology for employees, does not focus on building morale

    Advice to Management

    Happy employees work harder - get us the best tools to make us more productive!

    Connection Response

    May 17, 2017 – Marketing Programs Associate

    Thank you for recognizing Connection’s commitment to integrity in our business practices. Opportunities for career development and a culture that promotes success if you are willing to put in the ... More


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Merrimack, NH
    Current Employee - Anonymous Employee in Merrimack, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Connection full-time (More than 5 years)

    Pros

    Great People! No commute to Boston!!

    Cons

    Does not offer flex time.

    Connection Response

    Mar 28, 2017 – Marketing Programs Associate

    Thank you for your review on Glassdoor. We are glad you are finding the culture here to your liking. While we do not have flex time as a standard policy due to the nature of our business , we ... More


  3. "Happy Account Manager, room for improvement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OHIO in Wilmington, OH
    Current Employee - OHIO in Wilmington, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As an account manager we are very well taken care of and appreciated. 3 weeks of vacation starting out! Flexible.

    Cons

    Very little to no margin to uplift for commission. Our prices can be beat by anyone. The constant call monitoring feels very invasive. Especially to hard working deticated employees. I could understand if there was an issue or for perioic review. Internal technology is lacking.

    Connection Response

    Jan 3, 2017 – Marketing Programs Associate

    Thank for your feedback. We are glad to hear you feel positive about our work culture and vacation benefits. We recognize for newer Account Managers it takes time to build your book of business. We ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "TSS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tss in Marlborough, MA
    Current Employee - Tss in Marlborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Connection full-time (More than 5 years)

    Pros

    Good Pay, Decent benefits, very talented colleagues

    Cons

    Processes and business tools are a little outdated.

    Advice to Management

    Invest more in business tools instead of headcount.

    Connection Response

    Jan 3, 2017 – Marketing Programs Associate

    Thank you for your feedback. We are pleased to hear that you are happy with our work environment, as well as our compensation and benefits packages. We understand your concern—and we share your ... More


  6. "Fair and Balanced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Keene, NH
    Current Employee - Anonymous Employee in Keene, NH
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Connection (More than 3 years)

    Pros

    Excellent work environment, close co-workers. Team atmosphere, family comes first philosophy.

    Cons

    Considering the field the company specializes in, not all sites have the same up to date technolgy. Pay rate is not equal across the company role to role, and job description to job tasks.

    Advice to Management

    Executive management tier need to be more visible at all sites, on a consistent basis.

    Connection Response

    Nov 17, 2016 – Marketing Programs Associate

    Thank you for your feedback on our positive work environment.We understand your concern over upgrading technology and that some organizations may be more advanced than the others.Relative ... More


  7. "Nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Merrimack, NH
    Former Employee - Anonymous Employee in Merrimack, NH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Connection full-time (More than a year)

    Pros

    Pretty corporate but nice people and well organized.

    Cons

    Not as much room for growth as you would think with a company that size. Very lopsided toward sales.

    Advice to Management

    Higher salaries for non sales people would be nice.

    Connection Response

    Nov 7, 2016 – Marketing Programs Associate

    Thank for your feedback on our positive work environment. As you stated the largest number of employees we hire are sales people however we recognize that it takes a collective effort for us to be ... More


  8. "Good company, good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Connection full-time (More than 3 years)

    Pros

    Good work/Life balance, good compensation. The work can be challenging, but you have to make it so. The company has some fun events for everything, HR works hard to keep things interesting with onsite/offsite parties, snacks, sporting events.

    Cons

    Lots of dead weight people doing very little. The company has a mix of professionals and non-professionals, all are treated the same, kind of like a high school mentality. The professionals do not need this.

    Advice to Management

    Get involved with day to day and be transparent with information. Good company but man lack of information with what is going on can really kill the atmosphere.

    Connection Response

    Oct 28, 2016 – Marketing Programs Associate

    Thank you for your positive comments on the salary, benefits and work environment in our Enterprise Organization. We encourage you to bring for the your concerns to your manager. We will continue to ... More


  9. Helpful (2)

    "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Merrimack, NH
    Current Employee - Anonymous Employee in Merrimack, NH
    Recommends
    Positive Outlook

    I have been working at Connection (More than 8 years)

    Pros

    Financially stable company that supports career development.

    Cons

    Change comes very slowly. Back office systems are antiquated and we lagging behind competition when it comes to implementing new, more efficient ways of doing business.


  10. "Account Manager - SMB"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager SMB in Tinton Falls, NJ
    Current Employee - Account Manager SMB in Tinton Falls, NJ
    Recommends
    Positive Outlook

    I have been working at Connection full-time (Less than a year)

    Pros

    Great to work for a company with a wealth of knowledge about the industries. Product lines and pricing gives you an opportunity to compete against any of our competitors. Looking forward to utilize all the resources we have. Company seems to care about their employees.

    Cons

    We were just purchased in May. Lot's of changes and apprehension on what will transpire in the future. To early to tell - that is why only 3 stars below!

    Advice to Management

    Keep communicating with employees and let them be heard. Keep letting them feel that they matter. Keep the WIN attitude - What's Important Now!

    Connection Response

    Oct 13, 2016 – Marketing Programs Associate

    Thank you for your positive comments. We are excited to have the newest members of the Connection family feeling so positive.


  11. Helpful (1)

    "Volume Licensing Lifecycle Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Volume Licensing Lifecycle Specialist in Hudson, NH
    Current Employee - Volume Licensing Lifecycle Specialist in Hudson, NH
    Recommends
    Positive Outlook

    I have been working at Connection full-time (More than a year)

    Pros

    Great work environment. Everyone including upper management are super helpful and are willing to work with you as much as possible to ensure your success. There is great opportunity for growth with is a huge plus.

    Cons

    They generally pay lower wages than other companies within the same industry.


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