Connections Academy Reviews | Glassdoor

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Connections Academy Reviews

Updated February 19, 2018
182 reviews

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3.5
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Approve of CEO
Connections Academy President Dr. Steven Guttentag
Dr. Steven Guttentag
45 Ratings

182 Employee Reviews

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Pros
  • It's nice to have the option to work from home (in 62 reviews)

  • Good benefits, healthy atmosphere (in 9 reviews)

Cons
  • Do not think that work from home means you have down time (in 14 reviews)

  • Low pay, have to be tech savvy, if you're willing to work for teacher pay it's great (in 14 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "New Hire Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - High School English Teacher in Indianapolis, IN
    Current Employee - High School English Teacher in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Connections Academy full-time (Less than a year)

    Pros

    The training they have implemented for teachers at the high school level is very thorough. My supervisor made sure we go over tasks that we will come across on a daily basis at INCA. I felt very prepared when I was out on my own. The staff is super encouraging and welcomes all questions.

    Cons

    There are a lot of new things that teachers are not used to doing if they taught at a brick and mortar school. These tasks are not necessarily bad, but learning to balance all of the job requirements can be difficult at first, but it is not impossible.


  2. "Amazing Flexibility and Awesome Coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Connections Academy full-time

    Pros

    - Core values of decency, bravery, imagination and accountability are evident in most decisions made by the Executive team.
    - Flexibility unparalleled in any company I have worked for.
    - Kind, friendly and passionate coworkers.

    Cons

    - Pearson's interference is frustrating. They typically do not have customers, so their decisions are all based on the balance sheet.
    - Pearson is out of touch. Decisions made on our behalf typically do not meet the standards we have set for our level of customer support (and the level our customers have come to expect).
    - Constantly being told to "to more with less" .... how do we support customers ?
    - Pay is significantly below average.

    Advice to Management

    - Educate Pearson on our customer service model.
    - Stop making profitable companies cut costs (and headcount) so Pearson as a whole can meet shareholder expectations. We are very profitable and should not have to subsidize other companies under the Pearson umbrella who are not profitable.
    - Be more transparent regarding the success of each of Pearson's businesses.

  3. "High School Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - California in San Juan Capistrano, CA
    Current Employee - California in San Juan Capistrano, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Connections Academy full-time (More than a year)

    Pros

    flexibility, work from home or anywhere in California

    Cons

    - low salary compared to other High School Counselor positions.
    - not enough face-to-face direct services with students and families
    - large caseload


  4. "School Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Connections Academy full-time

    Pros

    Employee focused, excellent training, latest technology

    Cons

    The salary is less than most public schools but you don't have to deal with traffic or parking lot duty.


  5. "Great place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    working from home of course

    Cons

    none I can think of


  6. "Corporate School Setting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work from home if you’re teacher or administration

    Cons

    You’re not appreciated of you’re not a teacher or management.

    Advice to Management

    Lacking communication. Support staff is not appreciated or acknowledged. If you’re a teacher & management you’re gold— office staff is a different story.


  7. "Enjoyed learning and helping online enrolling families"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Administrative Support Specialist II in Columbia, MD
    Former Employee - Enrollment Administrative Support Specialist II in Columbia, MD
    Approves of CEO

    I worked at Connections Academy full-time (More than 3 years)

    Pros

    Got to cross train and job shadow in other departments of interest. Flexible overtime during busy season, can finish rest of overtime at home and log in as early as 6 am and work as late as 10 pm during busy season. Some departments have flex time , allowing you to get to work on time despite the traffic. This means you can arrive at work between 7:30am and 9:30am at the latest. You get 3 work from home days after your 3 month probation period. If you live more than 50 miles away from the Columbia, MD office, you can work remote, but have to work probationary period first. Lots of free food during busy season and appreciation days. Lots of ice breakers during meetings and team building activities, even out of the office excursions like Breakout and paid volunteer days within the community.

    Cons

    Company and some departments within are downsizing and yearly increases are only 30 cents

  8. Helpful (2)

    "Mixed feelings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher
    Former Employee - Teacher

    I worked at Connections Academy full-time (More than 3 years)

    Pros

    As a cyber school teacher there are perks such as being able to use the restroom when nature calls, not when you have a free period.

    Cons

    I was not really teaching and impacting students on a daily basis, I was a grading machine feeling like I needed to devote 10-20 additional hours a week on just grading.


  9. "Would not recommend this company to anyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Connections Academy full-time (More than a year)

    Pros

    The teachers who work there along with administration.

    Cons

    They expect you to learn quickly.
    They want you to do a lot more for a lot less pay.
    They do not give you good benefits OR retirement that is worth anything.
    BURN OUT BURN OUT BURN OUT!
    They do not follow through with what they tell you they will provide.


  10. "Unrealistic caseloads.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Connections Academy full-time

    Pros

    Most of my team members have been great. I think that this is probably the best online school company in my state. Working from home is by far the biggest perk.

    Cons

    The structure of the special education department needs to be revamped. You are literally expected to be an expert in every area from Alternatively Assessed curriculum to Behavior Plans and even setting up certain face-to-face services. It's impossible to remember everything. It would make more sense to hire people dedicated to these areas. It may also help to have employees strictly in charge of IEP/ETR writing, and others who provide direct services. There are currently special education teachers trying to manage caseloads of over 30 students, which is triple the amount you would find in a brick and mortar in my state. There also are not really any opportunities for advancement since the main office is in Maryland.

    Advice to Management

    Appropriately staff your schools to prevent burn out.


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