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Connections Academy Reviews

Updated May 15, 2018
187 reviews

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3.5
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Recommend to a friend
Approve of CEO
Connections Academy President Dr. Steven Guttentag
Dr. Steven Guttentag
47 Ratings

187 Employee Reviews

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Pros
  • It's nice to have the option to work from home (in 64 reviews)

  • Good benefits, healthy atmosphere (in 9 reviews)

Cons
  • Do not think that work from home means you have down time (in 14 reviews)

  • Low pay, have to be tech savvy, if you're willing to work for teacher pay it's great (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Elementary Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Connections Academy full-time

    Pros

    Work from home
    Flexibility
    Able to devote more time to each student and family
    Able to meet the individual needsof the child
    Amazing coworkers
    Curriculum is provided, so your focus is not on lesson plans
    Corporate listens to teachers for new ideas.
    Great technical support from corporate

    Cons

    Logging conversations with families can be time consuming, but it is so valuable

    Advice to Management

    Thank you for listening and encouraging us allto be team players.
    Change the name of portfolios to a word that is note as threatening to students or parents. They are such valuable tools of learning.


  2. "Nice work/life balance offered"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Connections Academy full-time

    Pros

    Awesome, innovative platform for learning

    Cons

    You need to have excellent time management and organizational skills

  3. Helpful (2)

    "Gone downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Connections Academy full-time (More than 3 years)

    Pros

    The non management team I work with

    Cons

    New inexperienced management team hired and promote

    Advice to Management

    This used to be a great company to work for, but as we rolled into my second year, things started changing and not for the good. New inexperienced management was hired (or promoted) into roles they are not fit for. Upper management is out of the office too much to realize what exactly is going on, and don't seem to care about what little they do know. New management is telling other admins what they saying about each other, that they have helped others get raises, and other private information that according to any HR guidelines should not be shared. Which has lead to a hostile admin environment. Many admins are stretched thin with what they are being asked to do, and some are clearly being shown favoritism. Some are being asked to do double the work due to past managers not doing their jobs like they are supposed to. Some admins are being held accountable and some are not for the same actions. Use to be a great company, it's no longer the same.


  4. Helpful (2)

    "Connections Academy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend

    I worked at Connections Academy full-time (More than a year)

    Pros

    Some nice co-workers, albeit they were far away.

    Cons

    Always issues with technology, work load is a lot more than specified.

    Advice to Management

    Too much micro-managing and lack of trust in the work culture.


  5. Helpful (1)

    "High School Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - California in San Juan Capistrano, CA
    Current Employee - California in San Juan Capistrano, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Connections Academy full-time (More than a year)

    Pros

    flexibility, work from home or anywhere in California

    Cons

    - low salary compared to other High School Counselor positions.
    - not enough face-to-face direct services with students and families
    - large caseload


  6. "Amazing Flexibility and Awesome Coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Connections Academy full-time

    Pros

    - Core values of decency, bravery, imagination and accountability are evident in most decisions made by the Executive team.
    - Flexibility unparalleled in any company I have worked for.
    - Kind, friendly and passionate coworkers.

    Cons

    - Pearson's interference is frustrating. They typically do not have customers, so their decisions are all based on the balance sheet.
    - Pearson is out of touch. Decisions made on our behalf typically do not meet the standards we have set for our level of customer support (and the level our customers have come to expect).
    - Constantly being told to "to more with less" .... how do we support customers ?
    - Pay is significantly below average.

    Advice to Management

    - Educate Pearson on our customer service model.
    - Stop making profitable companies cut costs (and headcount) so Pearson as a whole can meet shareholder expectations. We are very profitable and should not have to subsidize other companies under the Pearson umbrella who are not profitable.
    - Be more transparent regarding the success of each of Pearson's businesses.


  7. "School Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Connections Academy full-time

    Pros

    Employee focused, excellent training, latest technology

    Cons

    The salary is less than most public schools but you don't have to deal with traffic or parking lot duty.

  8. Helpful (1)

    "Great place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    working from home of course

    Cons

    none I can think of


  9. Helpful (1)

    "Corporate School Setting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work from home if you’re teacher or administration

    Cons

    You’re not appreciated of you’re not a teacher or management.

    Advice to Management

    Lacking communication. Support staff is not appreciated or acknowledged. If you’re a teacher & management you’re gold— office staff is a different story.


  10. "Enjoyed learning and helping online enrolling families"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Administrative Support Specialist II in Columbia, MD
    Former Employee - Enrollment Administrative Support Specialist II in Columbia, MD
    Approves of CEO

    I worked at Connections Academy full-time (More than 3 years)

    Pros

    Got to cross train and job shadow in other departments of interest. Flexible overtime during busy season, can finish rest of overtime at home and log in as early as 6 am and work as late as 10 pm during busy season. Some departments have flex time , allowing you to get to work on time despite the traffic. This means you can arrive at work between 7:30am and 9:30am at the latest. You get 3 work from home days after your 3 month probation period. If you live more than 50 miles away from the Columbia, MD office, you can work remote, but have to work probationary period first. Lots of free food during busy season and appreciation days. Lots of ice breakers during meetings and team building activities, even out of the office excursions like Breakout and paid volunteer days within the community.

    Cons

    Company and some departments within are downsizing and yearly increases are only 30 cents


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