Constant Contact Reviews | Glassdoor

Constant Contact Reviews

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Found 362 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
79%
Approve of CEO
Constant Contact CEO Jonathan Kateman
Jonathan Kateman
28 Ratings
Pros
  • "Enjoyed a lot had the perfect work-life balance since there were so many activities(in 38 reviews)

  • "Great to really help small businesses grow and succeed using a SaaS tool(in 38 reviews)

Cons
  • "Since the acquisition by Endurance the sole focus for the support team is selling and not helping the customers(in 7 reviews)

  • "Upper management has lost touch with what is actually going on in support(in 12 reviews)

More Pros and Cons
  1. Helpful (1)

    Constant Change

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Loveland, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Constant Contact full-time for more than 6 years

    Pros

    Benefits are great, room to grow, lessons are learned quickly. We make it fun here. I love all of my co workers.

    Cons

    Change is hard. Some have a hard time adjusting to it. One bad apple can ruin the bunch.

    Advice to Management

    Keep it positive, share successes, focus on helping people adapt.

  2. Amazing place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Constant Contact full-time for more than 2 years

    Pros

    Generous vacation policy, great environment, they really hire with keeping the culture they have in mind, able to move up quickly

    Cons

    No development opportunities at loveland location for developers, pay isnt great

  3. Great company culture

    StarStarStarStarStar
      Former Employee - Inside Sales Representative 
      Recommends

      I worked at Constant Contact full-time

      Pros

      Incredible, team oriented company culture

      Cons

      Fast paced environment might not be the best for some

    • Team Leader

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Constant Contact full-time

      Pros

      Benefits are great, so are the people.

      Cons

      Increases in pay don't come easy.

    • Good stepping stone

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Constant Contact full-time

      Pros

      There is a positive environment

      Cons

      If you are promoted from within they can take advantage of pay

    • Sales

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Representative in Boston, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Constant Contact for more than 2 years

      Pros

      Supportive managers. Great company culture. Fun place to work!

      Cons

      Just be ready to move fast

    • Great Place to Work

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Constant Contact

        Pros

        The people are fantastic and it's a great product (that helps small business and non-profits) that you can feel good about selling.

        Cons

        Unsure of new leadership as a result of the acquisition

      • Helpful (1)

        Great experience working with the SBE market at SaaS company

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 

        I worked at Constant Contact full-time

        Pros

        Great to really help small businesses grow and succeed using a SaaS tool. Customer service was excellent.

        Cons

        Personality changed when bought out by Endurance.

      • Good company to work for

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Senior Software Engineer in Waltham, MA

        I worked at Constant Contact for more than 4 years

        Pros

        Very collaborative , open minded.

        Cons

        after getting acquired things changed, good people left...

      • Customer Support

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Positive Outlook
        Disapproves of CEO

        I have been working at Constant Contact full-time

        Pros

        Lots of fun perks and freebies (free drink, free breakfast every Monday, free Beer Cart on Friday)

        Cons

        Having to cross-sale other Constant Contact product and services

      Found 362 reviews