Consumer Financial Protection Bureau Reviews | Glassdoor

Consumer Financial Protection Bureau Reviews

Updated February 9, 2017
22 reviews

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5.0
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Consumer Financial Protection Bureau Director Richard Cordray
Richard Cordray
11 Ratings

22 Employee Reviews

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Pros
  • A great place to work especially for work life balance (in 6 reviews)

  • Great mission protecting American consumers (in 9 reviews)

Cons
  • Being a new agency, sometimes were asked to do some things under extremely (perhaps not realistic) time lines (in 4 reviews)

  • I would say just like any government agency you have to deal with a lot of red tape to get things accomplished (in 4 reviews)

More Pros and Cons

  1. "Great benefits, good work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Program Assistant in Washington, DC
    Former Intern - Program Assistant in Washington, DC
    Recommends
    Approves of CEO

    I worked at Consumer Financial Protection Bureau as an intern (Less than a year)

    Pros

    travel paid for, accumulated time off quickly, great people who care about their cause

    Cons

    a lot of meetings to attend


  2. "Great Agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work ethic and atmosphere. A great place to work especially for work life balance.

    Cons

    Had an amazing experience there. A great place to work especially for work life balance!

    Advice to Management

    Great


  3. "Intern: Office of Enforcement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Chicago, IL
    Former Intern - Anonymous Intern in Chicago, IL
    Recommends
    Positive Outlook

    I worked at Consumer Financial Protection Bureau as an intern (Less than a year)

    Pros

    Great people, mission that you believe in, under the federal reserve, brand new office, brand new equipment, lots positive recognition, just a great working environment

    Cons

    Not many. I would say just like any government agency you have to deal with a lot of red tape to get things accomplished


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Best exp ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Positive Outlook

    I worked at Consumer Financial Protection Bureau as a contractor

    Pros

    Truly enjoyed my time at the agency. Best government agency you could work for, in my opinion. Lots of new blood in the office.

    Cons

    No real cons that I can think of. It is important that you find your tribe and really communicate your interests. Also that you interact with all of the great social/agency strengthening opportunities. You get back what you put in.

    Advice to Management

    Continue to focus on diversity. Continue to take a younger, more private sector approach, in terms of internal company culture.


  6. "Great place to work for high performers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director's Financial Analyst in Washington, DC
    Current Employee - Director's Financial Analyst in Washington, DC
    Recommends
    Positive Outlook

    I have been working at Consumer Financial Protection Bureau full-time

    Pros

    Incredible opportunity for recent graduates to have a substantial impact on policy work. Relatively flat organization allows for significant facetime with senior leaders.

    Cons

    Performance management system doesn't distinguish between high performers and those who do the minimum to keep their jobs.

    Advice to Management

    Improve performance management system and continue to recruit high performing individuals.


  7. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Consumer Financial Protection Bureau as an intern

    Pros

    Great mission and I've learned a lot

    Cons

    Work is very independent


  8. Helpful (4)

    "Policy Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Consumer Financial Protection Bureau full-time

    Pros

    Incredibly hard working and smart people throughout the entire agency working to help consumers get a fair shake. I left for graduate school but would happily go back.

    Cons

    Most of the issues at the bureau are common themes throughout the government - sometimes change can be slower than in the private sector.

    Advice to Management

    Continue to recruit top notch candidates from diverse background who care about helping improve the lives and well-being of consumers across the country.


  9. Helpful (2)

    "Tech at CFPB: mission driven, innovative and balanced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist in Washington, DC
    Current Employee - IT Specialist in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumer Financial Protection Bureau (More than a year)

    Pros

    Everyone takes a lot of pride in the work that we do. The Bureau promotes a fairer America by regulating institutions that seek to take unfair advantage of people. It stops racist mortgage practices, ensures that credit terms are comprehensible, and helps consumers avoid debt traps like exorbitant payday loans, for-profit colleges with low graduation rates, etc. Excitement about doing good work is present at all levels -- everyone is motivated to do the best job they can for the American public.

    The agency is young, so it's not bogged down in the amount of bureaucracy and legacy technology that permeates other government agencies. There is a real persistent push to be using the best tools to do the best work.

    The work-force is also relatively young and very smart, so there is a lot of questioning about how to approach processes in the smartest way (Agile/Lean in tech).

    The benefits are great. There's a good amount of vacation time, flexible schedules with telework options, generous retirement (if you stick around for it to vest), health care, opportunity for growth, etc.

    Cons

    Leadership personality conflicts get in the way of some projects.

    Timelines are way too long, especially for hiring, for getting new technology, as well as for launching and promoting projects.

    Advice to Management

    There's too much friction at the interface of teams. Also, success metrics need to be refined (get more data-driven!).


  10. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Consumer Financial Protection Bureau full-time

    Pros

    Supportive environment that allows employees to be entrepreneurial. Agency leadership was great.

    Cons

    Being a new agency, sometimes were asked to do some things under extremely (perhaps not realistic) time lines.


  11. "One of the best places I worked"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Consumer Financial Protection Bureau (More than a year)

    Pros

    Great benefits, smart colleagues, interesting and important work

    Cons

    Inactive management, too many layers of review for projects



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