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Consumer Portfolio Services

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Consumer Portfolio Services

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Consumer Portfolio Services Reviews

Updated Jun 19, 2022

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Found 110 of over 110 reviews

3.8
72%
Recommend to a Friend
83%
Approve of CEO
Consumer Portfolio Services Chairman, President, and CEO Charles E. Bradley Jr. (no image)
Charles E. Bradley Jr.
68 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 1 year

    Good

    Apr 18, 2022 - Credit Buyer in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits, the free event tickets, and hybrid work from home schedule

    Cons

    None so far. I enjoy my time at CPS

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  2. 3.0
    Current Employee, more than 1 year

    Good and bad

    Jun 19, 2022 - Anonymous Employee in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits offered are a plus and yearly bonuses are great.

    Cons

    Not the best environment to work. Seems very biased to people they like.

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  3. 4.0
    Former Employee, more than 1 year

    Good Company

    May 9, 2022 - Collector 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pays well, a lot of employee perks.

    Cons

    Management has a lot of blatant favoritism. Some Policies are to strict hard to follow.

    Continue reading
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  4. 1.0
    Former Employee, more than 8 years

    Terrible Management, Feels Like You Work in a Sweat Shop

    Apr 28, 2022 - Funding Specialist in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent benefits. Time off, work from home opportunity, sick pay (although you feel like you’re in trouble if you actually use your sick time), paid holidays and 401k matching.

    Cons

    Executives and managers are absolutely horrendous human beings. If you ever in your life dare to report someone in management or an executive to HR for anything, you WILL be targeted, and they WILL get rid of you. If you want or need to keep your job, do not ever speak up. They treat funders horribly. The expectations are so insane for some funders, there is no way humanly possible to do everything they want you to do in a day, while it seems like other funders get away with everything (like not making calls or working their deals properly). It’s hard to tell if it’s favoritism or just that certain supervisors and managers hate certain people so they are harder on them. Managers are rude as can be and don’t like to talk to the peasant employees. When I worked in office, I’ve said hello to managers and they look and walk by without saying hello. I’ve seen managers exit the elevator so they didn’t ride up with peasant employees. The Vegas managers are better, the issue is with some of the California managers. The only nice/human manager is Norma in the CA office. The way the funders are talked down to and pressured to do more, it makes you feel like you work in a sweat shop. The training manager likes to recruit/pressure employees to make good reviews and how can you say no to your current employer. The owner’s right hand woman who essentially runs originations is a spiteful individual who likes to berate peasant staff without naming them with weird blog posts that go out to the entire floor. As if you don’t already deal with enough nonsense and condescension throughout the day, you get to read long winded emails with attitude too. They don’t treat long term employees that well. They pile more work on seasoned employees and never raise your pay, even though new people coming in making so much more that you’ll never catch up. The originations boss once justified this by saying “well you don’t know what experience new people come in with..” in one of her emails.. Okay, your people who put up numbers every single day and keep the department going deserve to make the higher pay, even if your new hires come in with skills.. Pay your experienced people fairly!

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    1 person found this review helpful
  5. 5.0
    Current Employee

    Great Culture

    Mar 22, 2022 - Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Thriving industry with room to grow

    Cons

    Lack of creativity, rigid environment

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  6. 5.0
    Former Employee, more than 10 years

    Great job

    Mar 16, 2022 - Collector in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work for

    Cons

    No upward mobility at this position.

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  7. 4.0
    Current Employee, more than 5 years

    It’s a good company

    Feb 23, 2022 - Debt Collector 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company itself is great.

    Cons

    Upper Management runs off emotions and favoritism.

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  8. 5.0
    Current Employee

    1hr lunch.

    Feb 10, 2022 - Quality Assurance in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent pay, easy job. Great benefits.

    Cons

    Could work on being more empathetic to employees.

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  9. 1.0
    Former Employee, more than 1 year

    Typical Call Center

    Nov 14, 2021 - Collections Specialist in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wish I could think of one

    Cons

    Gossipy, favoritism, hard to achieve bonus

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  10. 3.0
    Former Employee, more than 1 year

    A waste of my skills

    Oct 2, 2021 - Collections Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1 hour lunch Xmas Bonus Monthly Bonus Free Event Tickets

    Cons

    Micromanagement Unrealistic expectations Hidden procedural changes Limited growth opportunity Low base pay and low annual raise

    Continue reading
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Viewing 1 - 10 of 110 Reviews

Consumer Portfolio Services Reviews FAQs

Consumer Portfolio Services has an overall rating of 3.8 out of 5, based on over 110 reviews left anonymously by employees. 72% of employees would recommend working at Consumer Portfolio Services to a friend and 63% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Consumer Portfolio Services employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Consumer Portfolio Services. This rating has decreased by -3% over the last 12 months.

72% of Consumer Portfolio Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Consumer Portfolio Services 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Consumer Portfolio Services to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.

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Consumer Portfolio Services photo of: Outside view
Consumer Portfolio Services photo of: White Elephant Game during Christmas
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