Consumer United Insurance Sales Agent Reviews | Glassdoor

Consumer United Insurance Sales Agent Reviews

9 reviews

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Insurance Sales Agent

1.8
Star Star Star Star Star
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Justin Dangel
5 Ratings

Employee Reviews

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Pros
  • I have never worked at a company where everyone gets along and are always willing to help each other out and help to improve each other (in 3 reviews)

  • Great training program that will give you strong sales skills as well as come away with a very valuable insurance license (in 4 reviews)

Cons
  • He is trying to run a business like a frat house (Think Entertainment 720 from Parks and Rec on NBC) (in 3 reviews)

More Pros and Cons

  1. Helpful (5)

    "Consumer United"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Boston, MA
    Former Employee - Insurance Sales Agent in Boston, MA
    Doesn't Recommend

    I worked at Consumer United full-time (More than a year)

    Pros

    fun weekend outings and social events, good office environment

    Cons

    Always changing the pay structure , continuously firing and hiring, no loyalty


  2. Helpful (3)

    "Run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Boston, MA
    Former Employee - Insurance Sales Agent in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's really hard to say

    Cons

    Working here in itself is a con

    Advice to Management

    Give up


  3. Helpful (4)

    "Garbage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Westborough, MA
    Current Employee - Insurance Sales Agent in Westborough, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Consumer United full-time (More than a year)

    Pros

    Great training, until they fired the training lady

    Cons

    Horrible culture - Fired 30% of employees citing financial woes of a start up company. Then announced a 40mil dollar investor and funded a national commercial.

    Advice to Management

    Don't lay off the people that helped you get investors and then scare current employees by telling them you laid them off due to scam policies (wrongful termination lawsuit swag on a hundred thousand trillion)


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  5. Helpful (5)

    "Be Weary about working Here At CU"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Westborough, MA
    Current Employee - Insurance Sales Agent in Westborough, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Consumer United (Less than a year)

    Pros

    Pay for all the licenses fee in becoming a national Producer in writing Home and Auto Insurances.

    Cons

    High pressures, un realistic goals for making quota

    Advice to Management

    Quitting changing the bonus compensation every month, stop selling the sales agents on lies and empty promise.


  6. Helpful (3)

    "Want a career? Not here."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Boston, MA
    Current Employee - Insurance Sales Agent in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Consumer United full-time (More than a year)

    Pros

    Good sales training.
    Cool people to work with.
    Some fun parties!
    Always music playing.
    If you want 6 months to a year of experience and are fine with that, this job is ok.

    Cons

    They mess up your bonus check most months. Don't expect to get paid right.
    Crappy leads, and no matter how hard you try, the warm leads you dial 10 times in a row will not want to talk to you no matter how good of a sales person you are.
    You have to ask to use the bathroom.
    If you are 5 minutes late to work, from breaks, you get written up. You are made to feel like a robot, not human.
    This place is all about having as many bodies in seats to make as many calls for them as possible to hit their goals, they promise you the world, but change it every month.
    Think twice before accepting a job here if u actually want a sales career, or any sort of honesty.

    Advice to Management

    If you are a call center, be that. If you are a sales floor, be that. Stop changing sales bonus every other month! Messing with sales people $ is messing with their life.


  7. Helpful (2)

    "positive upbeat sales floor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Boston, MA
    Current Employee - Insurance Sales Agent in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumer United full-time (Less than a year)

    Pros

    ambitious, hungry for profit. Good place to work if you love phone sales

    Cons

    sales floor is relatively unrealistic

    Advice to Management

    keep up the good work, but lower the sales floor just a bit!


  8. Helpful (4)

    "Great experience for recent grads, but nothing else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Boston, MA
    Former Employee - Insurance Sales Agent in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Consumer United full-time (Less than a year)

    Pros

    Company does pay for training, albeit a two-week process where you're supposed to learn everything there is to know about insurance before being tossed onto the sales floor. People are nice, young, excited. As long as you hit your numbers you can do pretty much whatever you want. Pay is great if you hit your numbers, non-existent if you don't.

    Cons

    The company uses an automatic dialer that calls leads 10-20 times/day, ensuring that everyone you talk to has been sufficiently bothered before you're supposed to convince them that they need your help, quote them, and sell them. When the company is not hitting goal, blame will fall on the sales floor regardless of the actual issue (more than often technical/network related). Management seems to put forth a fake "care" for their employees but when it comes down to it, always numbers first. You do the same thing every day. Company is frantically hiring to establish themselves for investors, so the quality/qualifications of new hires can be relatively sub-par. Someone stole all of the forks out of both kitchens.

    Advice to Management

    The company is trying to build a brand and is poised to do so with infrastructure and investment in place. Yet, the marketing tactics, sales tactics, and customer service tactics all speak to a company trying to get as many policies as possible now, with no regard for the future success. To be successful the company will need to slow things down to ensure a pleasant experience for customers. Retention is the name of the game in insurance, and at this point I don't know if/how CU can transform into a more retention-based model.


  9. Helpful (2)

    "Great company to build a sales profession in."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Boston, MA
    Current Employee - Insurance Sales Agent in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumer United full-time (Less than a year)

    Pros

    Fun Environment. Great employees. Great startup. Great place to build a sales career in

    Cons

    Can be stressful. Long periods of sitting. Overall I don't see any significant issues with the company.

    Advice to Management

    Believe in your sales reps and continue to provide us with the tools to succeed.


  10. "Eh. Eh and more Eh."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Boston, MA
    Former Employee - Insurance Sales Agent in Boston, MA

    I worked at Consumer United full-time (Less than a year)

    Pros

    Great people. Good salary if good.

    Cons

    Sales tactics. Face to face. Not too fulfilling and rewarding.