Consumer United Reviews | Glassdoor

Consumer United Reviews

Updated September 12, 2017
89 reviews

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2.9
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Justin Dangel
49 Ratings

89 Employee Reviews

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Pros
  • I have never worked at a company where everyone gets along and are always willing to help each other out and help to improve each other (in 3 reviews)

  • The work life balance is great with 3 weeks PTO and all holidays paid (in 3 reviews)

Cons
  • He is trying to run a business like a frat house (Think Entertainment 720 from Parks and Rec on NBC) (in 3 reviews)

More Pros and Cons

  1. "Very Fun and laid back environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Qualifier Specialist in Revere, MA
    Former Employee - Lead Qualifier Specialist in Revere, MA

    I worked at Consumer United (Less than a year)

    Pros

    Great Pay, free lunches, company outings, Great sales agents who were always willing to help out and explaining the process of shopping customer's around for more affordable insurance and explaining the steps of using the software....

    Cons

    some of their team leads need attitude adjustments, and learn to be patient

    Advice to Management

    N/A


  2. "Should drug test all employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Boston, MA
    Former Employee - Sales in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Consumer United (More than a year)

    Pros

    - Snack Bar
    - Hour Lunch
    -Work/Life Balance
    -Multiple States Licensed

    Cons

    -Management is not great
    -Metrics change
    -Purge Employees every few years
    -Revolving Door

    Advice to Management

    -If there are any management around that survived 2013 Purge - You need to be fired. You allowed many illegal policies for the benefit of your commission. You know the game so well and beat the system. Your the reason the company had to purge folks!

  3. "Insurance Producer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Producer in Boston, MA
    Former Employee - Insurance Producer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Consumer United (Less than a year)

    Pros

    they paid for my Personal Lines License

    Cons

    felt like I was working within a frat house.

    Advice to Management

    close


  4. "Goji (Consumers United)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in Somerville, MA
    Former Employee - Sales Agent in Somerville, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Consumer United (Less than a year)

    Pros

    Young company, well managed and organized. Promotes from within. Good training program. Base salary and bonus. Attractive offices. Severance was appreciated.

    Cons

    Longevity of this company is unpredictable


  5. Helpful (1)

    "FAIL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Insurance Agent in Hudson, MA
    Former Employee - Licensed Insurance Agent in Hudson, MA
    Doesn't Recommend

    Pros

    The fellow agents were a pro.. other than that..

    Cons

    Horrible horrible company.. when I first started there, I loved it! then Marc came and everything changed!! the company was no longer focused on helping the customer! it was more so hanging up on the customer if they didn't want to buy insurance today.. if you spent time with every customer that would do nothing but hurt your numbers which then results into getting grilled as to why your conversion is bad ! definitely
    not the type of company you would want to work with .. the whole Hudson office was laid off basically cause investors don't want to put money into the business .. that should say enough right there!!

    Advice to Management

    your better off managing McDonald's then trying to make this company work into something it'll never be .


  6. "Growth Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Boston, MA
    Former Employee - Sales Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fast career growth opportunity, since the new management change I've heard the company is heading in a better direction I would consider newer reviews.

    Cons

    Collage frat house environment, not competitive salaries

    Advice to Management

    Invest in your employees, Invest in a name brand and organic leads


  7. "Goji...new and improved"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outbound Sales Agent
    Current Employee - Outbound Sales Agent
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great place to start out in a sales position! I am a current employee and have been with Goji for one year now. The atmosphere is great - really family oriented. The negative comments on here are clearly disgruntled ex employees that were probably fired due to bad sales practices. The company has cracked down a lot and are really starting to get it together. I see a very bright future for this company.

    Cons

    The comp structure does change quite a bit. Currently working on a point system - so the harder you work (staying in your seat and on the phone, schedule adherense ...aka doing your job...) the more you are compensated. Your bonus does not completely rely on the amount of sales you have per month.

    Advice to Management

    I personally really like the management. I think the only thing that would be helpful is stronger training on new software.

  8. Helpful (5)

    "Consumer United"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Boston, MA
    Former Employee - Insurance Sales Agent in Boston, MA
    Doesn't Recommend

    I worked at Consumer United full-time (More than a year)

    Pros

    fun weekend outings and social events, good office environment

    Cons

    Always changing the pay structure , continuously firing and hiring, no loyalty


  9. Helpful (3)

    "Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Boston, MA
    Former Employee - Insurance Sales Agent in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's really hard to say

    Cons

    Working here in itself is a con

    Advice to Management

    Give up


  10. Helpful (1)

    "Called Goji Insurance now. Pretty good place to start out."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Boston, MA
    Current Employee - Sales Agent in Boston, MA
    Recommends
    Neutral Outlook

    I have been working at Consumer United full-time (More than a year)

    Pros

    Good place to start if you have a degree
    Hours are good - 9 to 5 for the most part
    Decent base pay

    Cons

    Way to much pressure to hit your numbers. It's good if you are just starting out but not somewhere you want to spend a career.

    Advice to Management

    Relax and let people do their jobs. Everyone wants to make money - no one is trying to screw up. Sometimes things just happen


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