Consumers Energy Reviews in Jackson, MI | Glassdoor

Consumers Energy Jackson Reviews

Updated May 23, 2017
65 reviews

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Jackson, MI Area

3.5
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Consumers Energy President and CEO John G. Russell
John G. Russell
33 Ratings

65 Employee Reviews

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Pros
  • Good work flexibility, overall balanced work life balance culture (in 11 reviews)

  • Also, the pay and benefits are good (in 10 reviews)

Cons
  • Nothing beyond work life balance (in 9 reviews)

  • They fire the majority of people they hire in the call center (in 6 reviews)

More Pros and Cons

  1. "Consumers Energy IT Technical Analyst II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Analyst II in Jackson, MI
    Current Employee - Technical Analyst II in Jackson, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Consumers Energy full-time (More than 3 years)

    Pros

    Good work flexibility, overall balanced work life balance culture

    Cons

    Very senior staff population, advancement constrained by years of service


  2. "Entry level project manager for natural gas projects including metering & regulation, pipeline, and measurement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Jackson, MI
    Current Employee - Project Manager in Jackson, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy (More than a year)

    Pros

    Higher salary than the market value of my degree. Excellent work/life balance. Recognizes your accomplishments and hard work with raises and promotions. Place where you can grow and be very successful if you put your time in.

    Cons

    The job can be overwhelming at times, especially while being one of the youngest employees in the company. Working for a utility is not the most exciting work, but it's good experience especially for a project manager.


  3. Helpful (3)

    "Good for complacency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Safety in Jackson, MI
    Former Employee - Safety in Jackson, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Consumers Energy full-time (More than a year)

    Pros

    Work life balance, low stress, some freedom

    Cons

    Little opportunity for advancement, not a forward thinking group, complacent work habits in all functional areas, director level employees are spineless puppets, boring work

    Advice to Management

    Identify strong contributors and be willing to challenge the status quo. Many areas are fat on personnel because people don't really do much "real" work. Also, I have never seen "SME's" not understand basic concepts in their functional area of expertise, including supervision.


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  5. Helpful (3)

    "It is an ok place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Technical Analyst in Jackson, MI
    Current Employee - IT Technical Analyst in Jackson, MI

    I have been working at Consumers Energy full-time (More than 3 years)

    Pros

    It depends on the team you work with, but mostly every one is friendly and nice. Salary I think is in good range.

    Cons

    Lot of work, lack of career guidance and advice, promotions take a long time unless you know the right people


  6. Helpful (3)

    "It's a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jackson, MI
    Current Employee - Anonymous Employee in Jackson, MI
    Recommends
    Positive Outlook

    I have been working at Consumers Energy (More than 5 years)

    Pros

    Ethical and involved in the various communities they do business in.
    Good benefits and even provide an onsite fitness center at most locations.

    Cons

    Some people have been at the company way too long and are 2nd or 3rd generation employees in their families. It's a lot harder to move around in the company than I think it should be.


  7. "Great for Millennials, not so much for those over 40"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Specialist in Jackson, MI
    Current Employee - Administrative Specialist in Jackson, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Consumers Energy full-time (More than 10 years)

    Pros

    Competitive health, dental and vision insurance. Paid holidays, a generous vacation package and a partial tuition reimbursement program are also great.

    Cons

    Consumers has adopted the methodology of not offending anyone, and a current training video demonstrates that if a micro inequality is noted in the workplace, employees are to respond with the word "ouch" to express to others that they were hurt or made to feel inadequate. The recent early retirement incentive created spots within organizations which were mainly filled by people directly out of college, or the work has been contracted out. Hourly workers often reach the ceiling where they can go, and opportunities for development and advancement into a higher role are not common.

    Advice to Management

    Please do not forget about the employees who have years of experience and expertise. To be completely all-inclusive, allow opportunities for advancement for everyone, regardless of time employed or age.


  8. Helpful (4)

    "Former employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Staff in Jackson, MI
    Former Employee - Technical Staff in Jackson, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Consumers Energy (More than 3 years)

    Pros

    Lots of change going on. Some good and some bad. Lots of cliques-make sure you're in the right one if you seek longevity. Pay is very good for the area (Jackson Michigan)

    Cons

    Lots of cliques- if you're not in the right clique you could have problems.

    Advice to Management

    Prepare for the exodus of quality workers-it's happening and should be no surprise.


  9. "IT Intern"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Jackson, MI
    Current Employee - Anonymous Employee in Jackson, MI

    Pros

    Great coworkers, very willing to help you out if you need it. Company is committed to the community.

    Cons

    Cafeteria's not great. Jackson, MI, is also not the safest town.


  10. Helpful (7)

    "Constant reorgs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Jackson, MI
    Current Employee - IT Analyst in Jackson, MI
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Work-life balance is pretty good, pay is decent, most IT folks will always be willing to help you out and give advice when needed.

    Cons

    Another reviewer mentioned "hand picked" leads and managers - this is 100% TRUE! Lead jobs are mostly not posted for anyone to apply. Some leads are given that job simply because they have good technical skills or they are on the "fast track" list. Certain leads should not be managing people.

    Rather than be flexible with project implementation dates and plan properly, project managers are pushy and will say and do ANYTHING to "hit the date" on their spreadsheet or project plan or whatever the hell they have. Implementation dates are picked seemingly out of thin air with little actual planning.

    Once you hit a certain level, promotions are very hard to get unless you are a God-like performer with astronomical productivity. Otherwise, if you're not on the "fast track" or hop jobs every 6 months, forget it.

    Advice to Management

    Start not giving lip service to employees and taking the real employee engagement issues seriously (pay, lack of training, opportunities".


  11. "Great company with a few rough edges"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attorney in Jackson, MI
    Current Employee - Attorney in Jackson, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumers Energy (More than 5 years)

    Pros

    Daily opportunities to interact with senior management that really takes your advice seriously when making strategic decisions. Excellent collaborative environment with a client that has a deep bench of in-house experts.

    Cons

    Management seems to have adopted a change-for-change's sake philosophy in the name of continuous improvement. They're too quick to look outside the company when hiring new officers, and overlook talent that may already be at the company. That can demoralize people that are working their heart out to get those opportunities.

    Advice to Management

    Develop a progression plan for your key talents and then trust the plan down the stretch.


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