Container Store Reviews | Glassdoor

Container Store Reviews

Updated April 27, 2017
663 reviews

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Full-time Part-time

3.2
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Container Store CEO Melissa Reiff
Melissa Reiff
25 Ratings

663 Employee Reviews

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Pros
Cons
  • Training method divides full time staff members into 3 factions causing a sense of certain groups not helping or supporting others (in 108 reviews)

  • Job interview process for part time positions is a joke (in 80 reviews)

More Pros and Cons

  1. "Amazing place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Westbury, NY
    Former Employee - Sales Associate in Westbury, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Container Store part-time (More than a year)

    Pros

    Great management. Company really appreciates associates..you really feel valued

    Cons

    Payroll was an issue. Days got cut down a lot

    Advice to Management

    Keep doing what your doing


  2. Helpful (1)

    "Great company culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prime Time Sales Associate in White Plains, NY
    Former Employee - Prime Time Sales Associate in White Plains, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Container Store part-time (More than 3 years)

    Pros

    The Container Store has a history of being an "employee-first" work environment; meaning that your managers are supportive and you will rarely get harassed by them.

    Cons

    It seems like the culture is fracturing. There seem to be pressures that are affecting the usually-benign manager relationships. This appears to be causing more employee turnover.

    Advice to Management

    Keep up the employee-first culture.


  3. Helpful (1)

    "Current Part Timer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Container Store part-time (More than 3 years)

    Pros

    Great company to work for, a lot of intelligent people and a fun place to work

    Cons

    Hard to get full time, short shifts.


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  5. Helpful (8)

    "Leadership, Culture and Transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coppell, TX
    Current Employee - Anonymous Employee in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Container Store full-time (More than 10 years)

    Pros

    The people! By far, The Container Store has the BEST employees. Employees are incredibly dedicated and truly enjoy working together. Everyone wants to see the Company be successful.

    Cons

    Since going public, Reiff has done exactly what she said she wouldn't do by putting stockholders first. Executives disagree on top priorities and selfishly only care about their area, rather than stepping back and taking a "whole-brained" approach. Disagreements lead to an inability to make decisions, or decisions being made late forcing employees to jump through hoops to accomplish priorities.
    Like most retailers, there's a lack of growth so career opportunities are limited (don't expect a promotion). Along with no chance of ever receiving a promotion, there are no raises and no 401k match - cost-saving measures.

    Advice to Management

    Remember that your inability to make decisions has a major impact on employees that work hard to implement your wishes. Live out your "Conscious Capitalism" beliefs rather than making it an obvious PR stunt. Start with the basics, be kind and treat each other and employees with respect.


  6. Helpful (4)

    "Weird, brainwashy company culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Container Store full-time (More than a year)

    Pros

    - Depending on location, can be a fun team to work with
    - Generous discount on products
    - Decent benefits

    Cons

    - They constantly try to remind you how lucky you are to be working there and how great the company is and how no one ever leaves - this is a daily conversation managers will have with you. High pressure to stay.
    - The store-level managers don't seem to be taught how to work with each other or with full-time team leaders - often conflicting directions given, lots of misguided micro-management
    - Way too much pressure to sign customers up for rewards program. They will only recognize achievements in Elfa and POP.

    Advice to Management

    Better training for store-level managers needed


  7. Helpful (3)

    "Fortune list? How?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Sales Associate in New York, NY
    Current Employee - Full Time Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Container Store full-time (More than 8 years)

    Pros

    People are great, Store Management is good (till it's pushed by "new Corporate")
    Pay is OK.

    Cons

    Hard to adjust schedule, never a weekend off, no 2 consecutive days off, Pay freeze, 401k freeze,
    Unnecessary overnight schedules before/during holidays. It feels like a prison camp, because you never get a break (weekend, 2 consecutive days off) to enjoy a getaway with friends/family.

    Advice to Management

    Look for a balance that brings money to the company and gives time to live, and enjoy life for employees.


  8. Helpful (3)

    "retail politics, as usual"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Container Store part-time (Less than a year)

    Pros

    the store discount and co-workers

    Cons

    typical retail environment/ politics, managers forget what it's like to be a "little person", expect you to unload a 2,000+ piece truck in 5 hours with a team of 5 people. selling closets is the huge push for the store/company but we aren't paid enough to care about someone buying a $5,000 closet

    Advice to Management

    hire more people for truck, understand that part of keeping us happy includes letting us work with and talk to a buddy


  9. Helpful (5)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Container Store part-time (More than a year)

    Pros

    Great discounts, fabulous customers

    Cons

    Micro-management, condescending, full-time/management's staff. Part-timers are "get it done" staff with no real leadership or reward.

    Advice to Management

    Hire managers who actually like working with people, know how and want to manage.


  10. Helpful (4)

    "Not that great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Coppell, TX
    Former Employee - Customer Service in Coppell, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Container Store full-time (Less than a year)

    Pros

    The job location was beautiful

    Cons

    Employee morale was very low. Management is not concerned with employee development. Management was not friendly. CEO was very friendly and kind.

    Advice to Management

    Please value your employees


  11. Helpful (2)

    "Employees are in clicks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in New Fairview, TX
    Former Employee - Customer Service in New Fairview, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Container Store part-time (More than a year)

    Pros

    Great discounts , cool products

    Cons

    Hard to get help from co-workers, very snobby .

    Advice to Management

    Be out on floor to watch everything. Encourage helping each other.


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