Continental Airlines Reviews | Glassdoor

Continental Airlines Reviews

Updated July 13, 2017
87 reviews

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4.0
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Continental Airlines President and CEO, United Continental Holdings, Inc. Jeffery A. Smisek
Jeffery A. Smisek
30 Ratings

87 Employee Reviews

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Pros
Cons
  • The occult seemed to have taken over the company shortly before the merger with United (in 7 reviews)

  • Middle management was extremely clueless as to the direction of the company (in 9 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance Technician in Newark, NJ
    Current Employee - Aircraft Maintenance Technician in Newark, NJ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Continental Airlines full-time (More than 10 years)

    Pros

    Great place to work lots of friendly employees

    Cons

    Merger was a big mistake

    Advice to Management

    Keep employees happy by thanking them always


  2. "It was a lot of fun and learned to have patience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor Airport Sales in Maurice, LA
    Former Employee - Supervisor Airport Sales in Maurice, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    Coworkers were great and a fun environment to work in. The benefits were really good and experience was totally worth it all

    Cons

    The customers could be really ugly to you. Could have some extremely early mornings and really long days or extremely late nights

  3. "Flight attendant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Continental Airlines full-time

    Pros

    My boss was the best person at that company. Many things are happening there but your supervisor will always look out for you and have your best interest at heart.

    Cons

    No real cons I can think of besides schedulers messing with you but it never actually happened to me.


  4. "Flor attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Continental Airlines full-time

    Pros

    Peoples/Coworker/friends. Benefits cultural meetings. Flying to different places

    Cons

    I loved every minute of my job

    Advice to Management

    None


  5. Helpful (2)

    "Reservationist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Glassdoor would not allow me to put the year as far back as 1994. The benefits were great. Especially the ability to travel. The arrangement of time off was easy. The reservation call center was well managed and good advancement opportunities.

    Cons

    The lottery of shifts give the lower seniority only night and weekend nights available. If you have children and no support, this job is not going to work. This weeds out the inflexible person...which may have weeded out excellent and loyal people.


  6. "Flight attendant/purser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Houston, TX
    Former Employee - Flight Attendant in Houston, TX
    Recommends
    Positive Outlook

    Pros

    I really don't know were to start but i guess if I must pick one a that moment I got to visit destination that I had only read about. I also must say I love people all shapes sizes and personalities. Truly I do!

    Cons

    Long delays which is to be considered and out of control. Passengers generally walked off understanding. I truly belueve people like and want information.

    Advice to Management

    Believe in your people. If you take care of your employees they will without fail will take care of you and will understand.


  7. "Missing the best airline ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Clerk in Houston, TX
    Former Employee - Accounting Clerk in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Continental Airlines full-time

    Pros

    Great place to work. Flexible schedules and good benefits. I worked in a few different departments and everyone was very nice.

    Cons

    Moving departments was difficult for newer employees as everything was based on seniority. Pay scales were on the low end of the spectrum.

    Advice to Management

    Higher pay to those who really have to work hard, especially when constantly required to work mandatory OT.
    Bring back profit sharing!

  8. "Great Company and Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    Pros

    Real team atmosphere, unique benefits (ability to travel), positive experience, global exposure.

    Cons

    Compensation and lack of advancement opportunities.


  9. "The good and the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Gordon to see you at the time build a awesome company to work for, unfortunately Jeff Smisek tore down what he built

    Cons

    Jeff Smisek on the company emerged continental being united together to create horrible airline so I left and then retired 10 years early

    Advice to Management

    Take care of your employees and I'll take care of the company


  10. "Continental Airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in San Francisco, CA
    Former Employee - Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Continental Airlines (More than 10 years)

    Pros

    Positive, get things done culture. People valued.

    Cons

    Industry pressures in early 2000's


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