Continental Airlines Reviews | Glassdoor

Continental Airlines Reviews

Updated July 13, 2017
245 reviews

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245 Employee Reviews

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Pros
Cons
  • The occult seemed to have taken over the company shortly before the merger with United (in 7 reviews)

  • Middle management was extremely clueless as to the direction of the company (in 9 reviews)

More Pros and Cons

  1. "Missing the best airline ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Clerk in Houston, TX
    Former Employee - Accounting Clerk in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Continental Airlines full-time

    Pros

    Great place to work. Flexible schedules and good benefits. I worked in a few different departments and everyone was very nice.

    Cons

    Moving departments was difficult for newer employees as everything was based on seniority. Pay scales were on the low end of the spectrum.

    Advice to Management

    Higher pay to those who really have to work hard, especially when constantly required to work mandatory OT.
    Bring back profit sharing!


  2. "customer service agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Portland, OR
    Former Employee - Customer Service Representative in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Continental Airlines (More than 5 years)

    Pros

    flight benefits, fast paced, people interaction

    Cons

    not flexible in part time work schedules

  3. "Recovery Coach/ Community Health Worker/ CHW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Flight Attendant in Porter, TX
    Former Employee - Former Flight Attendant in Porter, TX
    Recommends

    I worked at Continental Airlines (More than 10 years)

    Pros

    Meeting people and travelling all over the world.

    Cons

    The hrs. are very long.


  4. "Don't drink the kool-aid."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Houston, TX
    Former Employee - Operations in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    It was steady employment and you could travel if you were able to get back home. That's about it.

    Cons

    Dignity and respect only existed for a select few.

    Advice to Management

    Suggest a complete reassessment of middle management and supervisors. There really are a lot of unprofessional individuals in some key positions. In my own observation during the decade I worked there, it did not matter how well you did your job. You were judged by whether you were in the good graces of your immediate supervisor. It was horrible. I left several years ago having simply had enough. The "Go Forward Plan" was, and I can only speak of my departments only, an empty document as it pertained to working conditions and treatment.


  5. "Great Company and Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    Pros

    Real team atmosphere, unique benefits (ability to travel), positive experience, global exposure.

    Cons

    Compensation and lack of advancement opportunities.


  6. "23 yrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aircraft Mechanic
    Former Employee - Aircraft Mechanic
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    Pay was...OK, New Jets. Gave me my start in Aviation

    Cons

    I quit shortly before the merger in 2010 Coworkers referring to themselves as Wickins seemed to hate Christians. The occult seemed to have taken over the company shortly before the merger with United. Also the CEO at the time of the merger was a big supporter of Planned Parenthood.. The union representing the mechanics (Teamsters) always seems to be trying to get control of the pension fund. The stock purchase program seemed fixed too as the price of the stock usually seemed to drop below the minimum purchase price around the yearly purchase date then rise back up shortly afterword. They also consessioned away the overtime pay that you'd get for extra hours on trade days worked. Starting in 1995 The company subleased away its Denver hub (brand new DIA terminal and hanger) to Frontier Airlines and later closed its LAX Maintenance Base shanghighing those mechanics into IAH or EWR or GSO which It closed later. Then after 9/11 it closed more smaller maintenance stations for cost cutting but didn't reopen instead its feeder airline took some of them over.

    Advice to Management

    Its now United so not sure what they are doing


  7. "Miss Continental"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Continental Airlines part-time

    Pros

    Continental Airlines was by far the best company to work for.

    Cons

    After the "merger" with United it turn into a circus. Very disappointing

  8. "The good and the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Gordon to see you at the time build a awesome company to work for, unfortunately Jeff Smisek tore down what he built

    Cons

    Jeff Smisek on the company emerged continental being united together to create horrible airline so I left and then retired 10 years early

    Advice to Management

    Take care of your employees and I'll take care of the company


  9. Helpful (1)

    "Once we were great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Pensacola, FL
    Former Employee - Anonymous Employee in Pensacola, FL
    Recommends
    Disapproves of CEO

    I worked at Continental Airlines (Less than a year)

    Pros

    Great coworkers and flexibility. I enjoyed every aspect of my job. We felt valued.

    Cons

    The new management chipped away at morale. What was once a great place to work became dreadful.

    Advice to Management

    Invest in your employees, happy employees invest in there career thus happy passengers. The end result customer loyalty.


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASA/Gate Agent in San Juan, PR
    Former Employee - ASA/Gate Agent in San Juan, PR

    Pros

    Friendly environment, great co-workers
    Trainings were very useful and complete
    A company with great values

    Cons

    Unprofessional and under trained Management


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