Continental Airlines Reviews | Glassdoor

Continental Airlines Reviews

Updated July 13, 2017
245 reviews

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245 Employee Reviews

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Pros
Cons
  • The occult seemed to have taken over the company shortly before the merger with United (in 7 reviews)

  • Middle management was extremely clueless as to the direction of the company (in 9 reviews)

More Pros and Cons

  1. Helpful (2)

    "GREAT PLACE TO WORK!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - International Flight Attendant in Houston, TX
    Former Employee - International Flight Attendant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Continental Airlines full-time (More than 8 years)

    Pros

    Great travel benefits and working rules. Great pay and co-workers were the BEST in the business.

    Cons

    Some short overnight trips and being on "reserve" for the beginning of my career as a Flight Attendant. Also, the company has completely changed and the service has gone down hill since merger with United Airlines.

    Advice to Management

    United Airlines name, reputation, and the inflight employees have damaged the wonderful reputation Continental had as a hometown airline! Continental had the best service and ground crews. Now with the injection and combination of the United employees, things have gone down hill. I am sad for the Seasoned veteran Employees who worked so hard to make the reputation for CAL and in one stroke of a pen from executives have ruined it by merging with UAL. The tail may be the same but the company sure isn't. The ratings below are for CONTINENTAL NOT United.


  2. "great until gordon left"

    StarStarStarStarStar
    Former Employee - Reservations in Salt Lake City, UT
    Former Employee - Reservations in Salt Lake City, UT

    I worked at Continental Airlines part-time (More than 10 years)

    Pros

    morale can swing up or down. it was great with a great ceo (bethune) and lousy after that

    Cons

    small profit margin means always counting the beans

    Advice to Management

    be more aggressive with early out retirement offers so you can cycle out your more senior people and lower your average labor rate.

  3. Helpful (1)

    "Too Bad it's gone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Houston, TX
    Current Employee - Marketing in Houston, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Continental Airlines (More than 10 years)

    Pros

    All around great place to work

    Cons

    Merger with United destroyed it


  4. "Loved it - best corporate work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Houston, TX
    Former Employee - Marketing in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    Upward mobility for profession and supportive management

    Cons

    Low pay which can counter the great benefits received


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Houston, TX
    Former Employee - Senior Financial Analyst in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Continental Airlines full-time (More than 3 years)

    Pros

    Valued employee input and contributions and created a fun work environment for all.

    Cons

    Work-life balance in a competitive airline industry made things tough at times.


  6. "Was furloughed"

    StarStarStarStarStar
    Former Employee - International Reservationist in Tampa, FL
    Former Employee - International Reservationist in Tampa, FL

    I worked at Continental Airlines full-time (More than a year)

    Pros

    I loved working in reservations. the flight benefits were great too.

    Cons

    I got laid off because of the bad economy

    Advice to Management

    get unionized


  7. Helpful (1)

    "I got paid to do my hobby."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airplane Pilot Or Copilot in Houston, TX
    Former Employee - Airplane Pilot Or Copilot in Houston, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    The pleasure of flying for pay.

    Cons

    Putting up with the crap going through security.

    Advice to Management

    Take info from the line pilots

  8. Helpful (1)

    "Loved working with the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Houston, TX
    Former Employee - Analyst in Houston, TX
    Recommends
    Disapproves of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    friendly people.great benefits great place to work

    Cons

    moved to Chicago and placed a lot of hard works jobless


  9. "It was the best place I've ever worked!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asa in Houston, TX
    Former Employee - Asa in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    Good pay, excellent benefits, free travel, huge discounts on cruise ships, rental cars, and hotels.

    Cons

    None. I loved everything about Continental!


  10. "The most wonderful place and people to work with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Cleveland, OH
    Former Employee - Flight Attendant in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    You meet so many new people.

    Cons

    Having to get used to the customers being so rude.

    Advice to Management

    Hire only Flight Attendants that have been flying for at least 5 years to be managers.


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