Continental Airlines Reviews | Glassdoor

Continental Airlines Reviews

Updated July 13, 2017
245 reviews

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245 Employee Reviews

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Pros
Cons
  • The occult seemed to have taken over the company shortly before the merger with United (in 7 reviews)

  • Middle management was extremely clueless as to the direction of the company (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fantastic Comapny"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Houston, TX
    Former Employee - Executive Assistant in Houston, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    Great place to work - fantastic leadership up through Larry Kellner

    Cons

    When they merged with United it killed the soul of the company

    Advice to Management

    Go back to treating customers and employees with dignity and respect


  2. Helpful (2)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in San Francisco, CA
    Current Employee - Flight Attendant in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Continental Airlines full-time (Less than a year)

    Pros

    - Bases available - EWR, IAH, CLE, IAD, DEN, ORD, LAX, SFO ( subject to change, open only when there is a need)
    - Guarantee 83 hours on reserve

    Cons

    - Days off as reserve (10 days off as reserve but company can move 6 of those 10 days)
    - Reserve call out system - (2) 4 hour on call periods, or 8 hour on call, or 24 hour on call.
    - On reserve for the whole month
    - If you are Quick Called, you must be in the airport within 2 hours
    - 1K/GS customers get first choice of meal inflight, and are seated in the last row of first class,

    Advice to Management

    - How do you expect inflight crew to sell more food/alcohol for, when we are not given any commission for it.
    - The GS customers think they have too much power, and the company already know that because Inflight has been complaining about it, but they are not doing anything about it.
    - Live a few days in our shoes and let's see if the way you want us to provide customer service works.
    - Tell catering to come on board with us on our flights, and let's see if their cooking instructions work.
    - Since merging with United, Continental customers and workers are have seen a decline with customer service.
    - Stop short staffing flights, we need more FAs to provide the customer service you want.
     - Bring back Gordon Bethune


  3. Helpful (1)

    "CAL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Newark, NJ
    Former Employee - Flight Attendant in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Continental Airlines full-time (More than 3 years)

    Pros

    They provided an amazing product and were composed of the best flight attendants

    Cons

    After the merger many managers started making life harder for the staff out of fear for their job. The quality of the product CAL offered dropped

    Advice to Management

    With any merger your people are likely to get scared. Ensure the quality of the treatment of the people who provide your product/future product. It will benefit you in the end.


  4. "Pilot, Captain flying large commercial passenger aircraft throughout the world."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airplane Pilot Or Copilot in Houston, TX
    Former Employee - Airplane Pilot Or Copilot in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    Excellent pay and benefits. More days off than most jobs. Prestigious job that garners respect from virtually everyone in your community, whether blue or white collar workers. Probably one of the best jobs a man or woman could hope to get. That is, if they enjoy and can handle the frequent challenges that are associated with flying large passenger jet aircraft.

    Cons

    Lots of travel, (about 50%), so when at work you are out of town and often out of the country. When you are 'junior" on the seniority list, then you have to settle for schedules that may not allow you to be home as often as you would like, or be available to attend some important family events or holiday gatherings.

    Advice to Management

    This company is expertly managed in all areas. I have no complaints or suggestions for improvement.


  5. "I was an avionics technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Avionics Technician in Orlando, FL
    Former Employee - Avionics Technician in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Continental Airlines full-time (More than 3 years)

    Pros

    There were lots of opportunities for overtime work and they treated the employees fairly

    Cons

    They merged with American Airlines and had to make some cuts


  6. Helpful (3)

    "Experience in Continental Airlines, Inc."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - International Flight Attendant in Newark, NJ
    Former Employee - International Flight Attendant in Newark, NJ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    When Gordon Bethune was the CEO it was truly the best place to work.

    Cons

    Now that it merged with United it no longer is the best place to work.


  7. "Working experiences at Continental Airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Newark, NJ
    Former Employee - Flight Attendant in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Continental Airlines (More than 10 years)

    Pros

    Travel benefits, discount offered from various companies, great friends.

    Cons

    No time for family, be on call first few years during reserve status

    Advice to Management

    Great management team


  8. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asa in Newark, NJ
    Former Employee - Asa in Newark, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Continental Airlines part-time (More than 10 years)

    Pros

    Best peope to work with!

    Cons

    There are passengers there! EGADS!!

    Advice to Management

    Sorry to see you all go!


  9. Helpful (1)

    "Maintenance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Houston, TX
    Former Employee - Technician in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    Satisfaction of work performed. Jack of many trades.

    Cons

    Poor communication skills. Uneducated. Iliterate. Mobster philosophies. Ww2 ethics.

    Advice to Management

    Eradicate greed. Reduce mafioso influences. Act like à normal human. Especially to others.


  10. Helpful (2)

    "Use to be a Flight Attendant and enjoyed working for the company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Flight Attendant in Denver, CO
    Former Employee - Flight Attendant in Denver, CO
    Recommends
    Approves of CEO

    I worked at Continental Airlines full-time (More than 5 years)

    Pros

    My schedule was great, I enjoyed flying.

    Cons

    Being on Reserve is hard.


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