Continental Airlines Reviews | Glassdoor

Continental Airlines Reviews

Updated July 13, 2017
245 reviews

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245 Employee Reviews

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Pros
  • Great travel benefits and working rules (in 32 reviews)

  • Very progressive company with great benefits (in 7 reviews)

Cons
  • The occult seemed to have taken over the company shortly before the merger with United (in 7 reviews)

  • Middle management was extremely clueless as to the direction of the company (in 9 reviews)

More Pros and Cons

  1. "great until gordon left"

    StarStarStarStarStar
    Former Employee - Reservations in Salt Lake City, UT
    Former Employee - Reservations in Salt Lake City, UT

    I worked at Continental Airlines part-time (More than 10 years)

    Pros

    morale can swing up or down. it was great with a great ceo (bethune) and lousy after that

    Cons

    small profit margin means always counting the beans

    Advice to Management

    be more aggressive with early out retirement offers so you can cycle out your more senior people and lower your average labor rate.


  2. Helpful (1)

    "Too Bad it's gone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Houston, TX
    Current Employee - Marketing in Houston, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Continental Airlines (More than 10 years)

    Pros

    All around great place to work

    Cons

    Merger with United destroyed it

  3. Helpful (1)

    "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Free flights, free flights, free flights

    Cons

    Middle management was extremely clueless as to the direction of the company.


  4. "One of the best careers..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative
    Current Employee - Administrative
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Continental Airlines full-time (More than 10 years)

    Pros

    Management support, fair compensation, flexible schedules and generous travel benefits!

    Cons

    Possibility of undesirable shifts--until you accrue seniority.

    Advice to Management

    Go back to the basics, don't let the unions run the company.


  5. "very fun"

    StarStarStarStarStar
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant
    Recommends

    I have been working at Continental Airlines full-time

    Pros

    flight benefits, crews, customers, touring the world, overnights

    Cons

    crews, bases, senior mamas. per diem is low, transferring is hard

    Advice to Management

    be realistic with newhires on how hard it is to find a place after training...maybe allow them to speak with other classes during training.


  6. "Loved it - best corporate work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Houston, TX
    Former Employee - Marketing in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    Upward mobility for profession and supportive management

    Cons

    Low pay which can counter the great benefits received


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Houston, TX
    Former Employee - Senior Financial Analyst in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Continental Airlines full-time (More than 3 years)

    Pros

    Valued employee input and contributions and created a fun work environment for all.

    Cons

    Work-life balance in a competitive airline industry made things tough at times.

  8. "Was furloughed"

    StarStarStarStarStar
    Former Employee - International Reservationist in Tampa, FL
    Former Employee - International Reservationist in Tampa, FL

    I worked at Continental Airlines full-time (More than a year)

    Pros

    I loved working in reservations. the flight benefits were great too.

    Cons

    I got laid off because of the bad economy

    Advice to Management

    get unionized


  9. Helpful (1)

    "I got paid to do my hobby."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airplane Pilot Or Copilot in Houston, TX
    Former Employee - Airplane Pilot Or Copilot in Houston, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Continental Airlines full-time (More than 10 years)

    Pros

    The pleasure of flying for pay.

    Cons

    Putting up with the crap going through security.

    Advice to Management

    Take info from the line pilots


  10. Helpful (1)

    "Hideous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Scheduler
    Former Employee - Crew Scheduler
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Continental Airlines full-time

    Pros

    Sometimes you get to fly. getting back is tough.

    Cons

    Awful lower level management. No respect for non-union employees. Abuse and favortism is rampant. If you are not a pet or favorite of immediate middle management, you can expect your life to be miserable. I can't begin to describe how awful it was to work in that place and how glad I was when I finally left. Initiative is not rewarded. Training is awful. I have since moved on and am very happy in the position i have now at another company.

    Advice to Management

    Complete review and overhaul of middle and lower management - down to supervisor level.


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